Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,978 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

Prestige Hampers 5 star review on 19th December 2024

Christine Locke

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A bit disappointed with the ‘Breakfast at Tiffany’ Hamper received today. Its just a plain bag with a few things inside.”

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Posted 3 years ago

“Couple of issues. Need a view basket option to be able to remove items. Also, ordered 2 hampers, only given the option for one card message.”

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Posted 3 years ago

“Don’t appreciate being charged for 2 items coming to the same address on same day ( delivery ) and also didn’t let me use my £10 off so had to pay full price”

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Posted 3 years ago

“That’s the first time I’ve used prestige hampers I got my small hamper as a gift for someone and I thought it was very nice for what I wanted it for”

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Posted 3 years ago

“Had the cheese and wine as a Xmas gift. Delivery was late but I did get a refund on this. Two of the cheeses were dated before Xmas which was no good as a Xmas gift. Wouldn’t use them again as it was too expensive for what you got. Sorry to give a bad review.”

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Posted 3 years ago

“Great and easy service!”

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Posted 3 years ago

“I received the fresh baked pastry hamper today. Very Pleased with the pasties and sausage rolls. But the gift box I was expecting wasn’t the one that’s shown in your images. I was disappointed when they arrived in a foil bag which was placed in a brown delivery box. As I ordered this hamper as a gift I was disappointed with the not receiving them in the presentation box .”

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Posted 3 years ago

“I’ve just placed my first order looking forward to seeing what it’s like”

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Posted 3 years ago

“Sadly a very important part of the Hamper was missing - the Wine! I was so disappointed as was a surprise for my daughter in UK - I’ve not been able to get over for two years thanks to Covid ! However the after care from their helpline was excellent and they did look after me - hopefully in future their suppliers will realise a substitute is better than nothing at all - when it comes to wine !! 🥂🌸🥂”

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Posted 4 years ago

“Prices should include delivery as there is no way of avoiding it You have to put the address in twice if the delivery and billing address are the same. You cannot buy without signing up with a password I have already forgotten”

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Posted 4 years ago

“you site was so slow and difficult it took 30 minutes to order some chocolates. I wanted to do etn orders, but gave up in the end”

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Posted 4 years ago

“My hamper was ordered to arrive on a certain day but Royal Mail was late delivering so the recipient had to collect from a sorting office some distance from their home.”

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Posted 4 years ago

“Once again the hamper I asked for was not delivered on the date I requested.”

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Posted 4 years ago

“The Website is a bit Clunky, and if you have to go back a page it clears the information already inputted which is very frustrating. I also think the delivery costs are too high for 4 small items to one address, and have reviewed this before but no one has bothered to reply or justify the costs !!”

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Posted 4 years ago

“Both hampers - craft beers and cheese and wine slate were well received by our friend except the wine which was not up to standard.”

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Posted 4 years ago

“Pleased with product, however, no tracking email ! which made experiance unsure of arrival.”

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Posted 4 years ago

“Hamper looks good not yet received. Bit disappointed regarding delivery said £5.99 but then total price came up as £19.99 so assumed delivery was included .when I received the email confirmation the delivery had been added. Not very clear ended up spending more than I had wanted.”

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Posted 4 years ago

“All seemed good when the hamper was delivered, however an item was missing. This was a bit disappointing as it was a gift. Customer service said they could dispatch a replacement but this would be up to 5 working days for a delivery which as it was for Father’s Day was not acceptable, as the day would have been and past and the moment gone. Overall disappointed.”

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Posted 4 years ago

“Ordered five hampers to different addresses all went well thank you The only issue I’d say is the fruit hamper was at dissatisfaction . It was simple apples and pears, nothing more exciting or worth the money spent.”

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Posted 4 years ago

“Hello while I was really pleased with the brownie hamper I ordered the cookie hamper was not brilliant. The cookies were extremely hard on the outside and only slightly softer when getting to the midale of them. It seemed to me that they had been overcooked to a too hard texture. We tried one of the 3 varieties in this hamper in case it was just one batch we overcooked but found that all the varieties were the same. The brownies on the other hand were really lovely just as they should have been . Regards Mrs Virginia peacock.”

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Posted 4 years ago

Prestige Hampers is rated 4.7 based on 33,978 reviews