Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 32,325 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 32,325 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

enquiries@prestigehampers.co.uk

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Prestige Hampers 5 star review on 14th April 2024

Maria Luz Ponce Hernandez

Prestige Hampers 5 star review on 26th February 2024

George Ionescu

700

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a little hiccup due to Northern Ireland regulations, all was put right with utmost care.”

Helpful Report

Posted 1 day ago

Dear James, Thank you so much for your 4-star rating of Prestige Hampers! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our products. We apologise for any inconvenience caused and assure you that we are constantly working to improve our services and ensure a seamless shopping experience for all our valued customers. Once again, thank you for choosing Prestige Hampers. We hope to have the pleasure of serving you again in the future. Best Regards, Rosie

Posted 21 hours ago

“Turned up on time my sisters loved them”

Helpful Report

Posted 6 days ago

Dear James, Thank you so much for taking the time to leave us a 4-star rating for Prestige Hampers! We truly appreciate your support and feedback. We are thrilled to hear that the hampers turned up on time and, most importantly, that your sisters loved them! It warms our hearts to know that our products brought joy to their day. Warm regards, Tom

Posted 2 days ago

“I have use Prestige twice and been vey happy apart from the first one I ordered, I tried to cancell it was for my brother but he had to go back into hospital, the hamper ended up at his neioubours my brother got the fruit yes he had the other things but it just wasnt the same. This will not stop me using Prestige again.”

Helpful Report

Posted 1 week ago

Dear Linda, thank you so much for leaving a 4-star review for Prestige Hampers. We truly appreciate your kind words and feedback. We are delighted to hear that you have been happy with our services on both occasions you have used Prestige. Thank you again for choosing Prestige Hampers, and we look forward to serving you in the future! Best regards, Rosie

Posted 6 days ago

“good categories but there should be sets with different variety or cutomser should be able to select basket contents. check out is smooth but does not cater to international customers.”

Helpful Report

Posted 1 week ago

Thank you so much, Adrian, for your generous 4-star review of Prestige Hampers! We really appreciate your feedback. We understand your suggestion about having sets with different variety and the option for customers to select basket contents. We will definitely take this into consideration for future improvements. We're also glad to hear that you found the check-out process smooth. However, we apologize for any inconvenience caused to our international customers. We will look into ways to better cater to their needs. Thank you once again for your valuable feedback!

Posted 6 days ago

“Good quality product delivered in a timely manner. It was an Easter present and was very well received. Thank you”

Helpful Report

Posted 2 weeks ago

“the hampers look & read good will find out when they are delivered on the right day”

Helpful Report

Posted 2 weeks ago

“Gifts are clearly presented so the purchaser knows exactly what the hamper contains”

Helpful Report

Posted 1 month ago

“Hamper was delivered punctually and recipient was delighted with contents. Might be a little on the expensive side.”

Helpful Report

Posted 1 month ago

Dear Robert, thank you for taking the time to rate Prestige Hampers with 4 stars. We appreciate your feedback and are glad to hear that the hamper was delivered punctually and that the recipient was delighted with its contents. We understand that our hampers may be considered a little on the expensive side, but we strive to provide high-quality products and great customer service that justify the price. Thank you again for your review and for choosing Prestige Hampers. Best regards, Rosie

Posted 1 month ago

“Arrived on time”

Helpful Report

Posted 1 month ago

Thank you so much, Evonne, for taking the time to rate Prestige Hampers with 4 stars! We truly appreciate your feedback and support. We are delighted to hear that your hamper arrived on time. Our team always strives to ensure timely deliveries, as we understand how important it is for our customers. Thank you again for choosing Prestige Hampers. We hope to have the pleasure of serving you again in the future! Warm regards, The Prestige Hampers Team

Posted 1 month ago

“Very convenient, order arrived on time and great communication.”

Helpful Report

Posted 1 month ago

Dear Tommy, thank you so much for taking the time to leave a 4-star rating for Prestige Hampers. We truly appreciate your feedback and are thrilled to hear that you found our service very convenient. We also want to express our gratitude for mentioning that your order arrived on time and the communication was great. We strive to ensure a seamless experience for our valued customers, and your kind words motivate us to continue providing excellent service. Once again, thank you for choosing Prestige Hampers. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 month ago

“Worked excellently, no complaints”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 4-star rating of Prestige Hampers! We are truly grateful for your kind words and appreciation of our services. It brings us immense joy to hear that our work has been meeting your expectations. Once again, thank you for your support and for choosing Prestige Hampers. We look forward to serving you again and exceeding your expectations in the future.

Posted 1 month ago

“Although the parcel was supposed to arrive on or before February 9th, it was delivered on February 12. I sent it as a birthday present which my cousin was delighted with. I would certainly consider purchasing items to send as gifts; however, hope that they will look into assuring requested deivery dates are met.”

Helpful Report

Posted 2 months ago

Thank you so much for your 4-star rating of Prestige Hampers. We greatly appreciate your feedback and we're thrilled to hear that your cousin was delighted with the birthday present. We understand the importance of timely delivery and we apologise for any inconvenience caused by the delay. Rest assured, we have taken note of your comment and will make every effort to ensure that requested delivery dates are met. We look forward to serving you again in the future and providing you with an even better experience.

Posted 2 months ago

“My sons and their wives were very pleased with their gifts. I had a ‘£10 voucher. The instruction was to scan the code but no further boxes or instructions on how to redeeem.”

Helpful Report

Posted 2 months ago

Thank you so much for your 4-star rating of Prestige Hampers! We are thrilled to hear that your sons and their wives were pleased with their gifts. We truly appreciate your feedback and value your satisfaction as our customer. Regarding the £10 voucher, we sincerely apologise for any confusion or inconvenience caused. It seems that there might have been a misunderstanding regarding the redemption process. I can confirm the voucher code needs to be entered at the last stage of checkout. If you have any questions on this, please do not hesitate to contact us. Best wishes, Rosie

Posted 2 months ago

“I ordered a basket for my mom for her birthday. I live in the US so I had to depend on Prestige to get it right. There were some hurdles (royal mail didn't deliver) but your company made it right!! It is good to know that I can depend on Prestige hamper to deliver something beautiful from me. She loved it. Thank you”

Helpful Report

Posted 2 months ago

Dear Karyn, thank you so much for your fantastic 4-star rating of Prestige Hampers! We greatly appreciate your feedback and are thrilled to hear that we were able to meet your expectations. Thank you once again for choosing Prestige Hampers and taking the time to share your positive experience with us. We look forward to serving you again in the future! Best regards, The Prestige Hampers Team

Posted 2 months ago

“Nice Team work. Thanks.”

Helpful Report

Posted 2 months ago

Dear Jayprakash, thank you for taking the time to rate Prestige Hampers with 4 stars. Nice Team work. Thanks. We appreciate your positive feedback and are delighted to hear that you had a great experience with us. If you ever need anything in the future, please don't hesitate to reach out. We are always here to assist you. Once again, thank you for your support. Best regards, Katie

Posted 2 months ago

“My bestfriend really enjoyed the gift. Balloon was smaller than I imagined but still impactful. Thank you”

Helpful Report

Posted 2 months ago

Thank you so much, Kaydi-Ann, for taking the time to leave us a 4-star rating for Prestige Hampers! We greatly appreciate your feedback and are thrilled to hear that your best friend enjoyed the gift. We apologize for the size of the balloon being smaller than what you had imagined, but we're delighted to know that it still had a meaningful impact. We truly value your support and thank you once again for choosing Prestige Hampers.

Posted 2 months ago

“The hamper was a great pick-me-up for a family member under the weather. Arrived punctually and was wholly appreciated.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and we're thrilled to hear that our Prestige Hamper was a great pick-me-up for your family member who was under the weather. We are delighted to know that it arrived punctually and was appreciated.

Posted 2 months ago

“Great service and good value for money although the rose was a little small”

Helpful Report

Posted 3 months ago

Thank you for taking the time to rate us 4 stars, we really appreciate it! We're glad to hear that you found our service great and that you found good value for money. We apologize if the rose was a little smaller than expected, and we'll make a note of your feedback for future improvements. Once again, thank you for choosing Prestige Hampers and we hope to serve you again in the future!

Posted 3 months ago

“All the recipients said how much they enjoyed them,so legally very likely use you again.also,my December bouquet was beautiful and really long lasting.well done!”

Helpful Report

Posted 3 months ago

Thank you so much, Valerie, for your fantastic 4-star rating of Prestige Hampers! We greatly appreciate your support and are delighted to hear that all the recipients enjoyed their hampers. It's wonderful to know that they were a hit! We are also thrilled to hear that your December bouquet was not only beautiful but also long-lasting. We pride ourselves on delivering high-quality products, and your kind words are truly encouraging. Thank you for choosing Prestige Hampers, and we look forward to serving you again in the future!

Posted 3 months ago

“Followed up with email responses and the hamper was divine-apparently for my daughter and her friends in London.”

Helpful Report

Posted 3 months ago

Thank you so much, Melinda, for giving Prestige Hampers a 4-star rating! We truly appreciate your feedback and are glad that you had a positive experience with us.

Posted 3 months ago

Prestige Hampers is rated 4.7 based on 32,325 reviews