Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.43

4.4 Rating 272,797 Reviews

86 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.4

Based on 272,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 1st May 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really do NOT like your website. I do not expect to have to make an account with every single purchase I make online. You should have an option to pay as a guest. When I made an account and put my card details in it was not clear how to actually pay. "Checkout Now" is not what I expect to see after I've already put my card details in as I'm already checking out by that stage. "Pay now" is much clearer and should appear immediately under my card details.”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your feedback. I’m sorry to hear that your experience with our website didn’t meet your expectations. I can confirm that we do allow customers to check out as guests. However, if your email address is already registered to an account, guest checkout wouldn't be an option. Additionally, I noticed that you added a delivery pass, which requires an account to complete the purchase. We appreciate your input and will use it to continue improving our service moving forward. Warm regards, Katie

Posted 2 months ago

“I absolutley love Prestige Flowers, its my GO TOO site to order gifts, because who doesnt love a bouque of flower and some cheeky chocolates! 10/10 would and have recommended this site many of times and i will continue too, as they have never let me down :)”

Helpful Report

Posted 2 months ago

Hello Laura! Thank you so much for your amazing 5-star review! We're absolutely thrilled to be your go-to site for gifts, and we couldn't agree more—flowers and chocolates are the perfect combo! Best wishes, Tom

Posted 2 months ago

“Used this company for a number of years and every time I order for family members they are impressed. The flowers are always so vibrant and beautiful and can trust them to deliver gorgeous flowers every time. Thank you!”

Helpful Report

Posted 2 months ago

Hello Danni! Thank you for your fantastic 5-star review! We're so happy to hear that you've been using our services for years and that your family members are always impressed with our vibrant and beautiful flowers. Best wishes, Tom

Posted 2 months ago

“Very quick and easy order! Pretty much effortless! Thank you!”

Helpful Report

Posted 2 months ago

Hello! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the ordering process quick and effortless. Best wishes, Tom

Posted 2 months ago

“The picture isn’t a true representation of what you actually get ,hardly any flowers and only one stick of babies breath, plus they were all bent and squished, bit miffed because they weren’t cheap. If you’re reading this go somewhere else.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback. I'm really sorry to hear that the flowers you received did not accurately match the image you saw at the time of your order. It’s disappointing when expectations aren’t met, especially for something that should bring joy. I understand your frustration regarding the condition of the flowers and appreciate you bringing this to our attention. Please could you forward us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you. Best regards, Katie

Posted 2 months ago

“Website was easy and quick to use. Good quality flowers. I especially liked the personalised cards section where one can put the recipients name”

Helpful Report

Posted 2 months ago

Hello! Thank you so much for your wonderful 5-star review! We're delighted to know that you found our website easy and quick to use, and that you appreciated the quality of our flowers. Best wishes, Tom

Posted 2 months ago

“All I can say is whenever I order flowers from yous the joy I get to hear or see depends who I get them for (mum or partner ) lol the reaction is Priceless and that means the world to me so thank you to your fabulous team or individual keep blossoming as always x”

Helpful Report

Posted 2 months ago

Hello! Thank you for your amazing 5-star review! It truly warms our hearts to know that our flowers bring joy to both your mum and your partner. We appreciate your kind words about our fabulous team, and we’re committed to keeping the blossoms coming! Best wishes, Tom

Posted 2 months ago

“Giving one star as cannot give no stars. Flowers were purchased to be delivered to a hospital and despite the post code being present on the Royal Mail postcode finder search I was told that the address I had selected was incomplete and the delivery stayed at the royal mail centre”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback. I'm truly sorry to hear about the delivery issue you experienced with your order. I understand how disappointing this situation must be for you, and I apologise for any inconvenience caused. Your comments are important to us, and we'll use them to improve our service in the future. Best regards, Rosie

Posted 2 months ago

“Easy to use website to order a lovely bunch of flowers.”

Helpful Report

Posted 2 months ago

Hello! Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and that you loved the flowers you ordered. Best wishes, Tom

Posted 2 months ago

“Always use prestige for our flowers and never been failed yet, they are lovely and always deliver on time. Always happy with the flowers and presents sent.”

Helpful Report

Posted 2 months ago

Hello Steph! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've always relied on us for your flowers and that we've consistently delivered lovely arrangements on time. Best wishes, Tom

Posted 2 months ago

“I have used Prestige flowers for over 10 years now and I have never been disappointed with the quality, customer service or prices. I recommend them to all my friends.”

Helpful Report

Posted 2 months ago

Hello Charlotte! Thank you so much for your incredible 5-star review! We're absolutely delighted to know that you've trusted us for over 10 years and that we've consistently met your expectations in quality, customer service, and prices. Your recommendations mean the world to us! Best wishes, Tom

Posted 2 months ago

“The flowers are amazing brilliant service definitely be going back”

Helpful Report

Posted 2 months ago

Hello Mya! Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you loved the flowers and received brilliant service. Best wishes, Tom

Posted 2 months ago

“Very easy to use website and great array of flowers and reasonable prices”

Helpful Report

Posted 2 months ago

Hello Craig! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our website easy to use and that you enjoyed our great selection of flowers at reasonable prices. Best wishes, Tom

Posted 2 months ago

“Paid £46 for large flowers and most of them were dead, o tried to contact customer service who advised they can see there is quality issues and that they could apply £10 credit to the account for my next purchase (which I wouldn’t purchase on this site again after the flowers I received and the service). I asked to log as a complaint and was provided with an email address, non of which provides me with £46 of flowers that I purchased for my mum for Mother’s Day. Terrible quality and terrible service, I wouldn’t recommend, be better buying 4x £10 flowers from Tesco and putting them together than purchasing here.”

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to share your feedback. I'm truly sorry to hear that the flowers you received did not meet your expectations and that the service fell short as well. It's frustrating when a gift for a special occasion doesn't go as planned, and I completely understand your disappointment. We appreciate you reaching out to our customer service team, and I’m sorry that our resolution didn't satisfy you. I can see your email has been passed to our management team as requested. Best regards, Ellie

Posted 2 months ago

“Easy to use website. Fast easy way to send a gift. Thank you”

Helpful Report

Posted 2 months ago

Hello Sharlene! Thank you so much for your wonderful 5-star review! We're so glad to hear that you found our website easy to use and that sending a gift was a breeze. Best wishes, Tom

Posted 2 months ago

“I have used Prestige Flowers several times now and the recipients are always happy with the arrangements. The website is easy to use and the Delivery Pass is good value if you intend to send more than one bouquet within the year. Happy with the service.”

Helpful Report

Posted 2 months ago

Hello Sarah! Thank you for your fantastic 4-star review! We're delighted to hear that the recipients love the arrangements and that you find our website user-friendly. Best wishes, Tom

Posted 2 months ago

“Very easy to follow website Amazing choices and great value for money Lots of delivery choices even at last minute”

Helpful Report

Posted 2 months ago

Hello Nikki! Thank you for your amazing 5-star review! We're delighted to hear that you found our website easy to navigate and that you appreciated our wide selection and delivery options. Best wishes, Tom

Posted 2 months ago

“I have been a loyal customer of Prestige Flowers for the past five years, and I can confidently say that they never disappoint! Every Mother's Day, I turn to them for the perfect floral gift, and each time, the quality of the flowers is simply outstanding. The blooms are always fresh, vibrant, and beautifully arranged, making my mum's day extra special. What impresses me just as much as the flowers is the high standard of packaging. The presentation is elegant and thoughtful, ensuring that the flowers arrive in perfect condition. Additionally, the selection of gifts that can accompany the flowers is amazing, offering a variety of options that suit different tastes and preferences. In terms of pricing, I find Prestige Flowers to be incredibly reasonable. Given the exceptional quality of the flowers and gifts, I am always pleasantly surprised at how affordable they are. It truly feels like I’m getting a premium product without breaking the bank. My mum looks forward to her flowers and gifts every year, and I know I can count on Prestige Flowers to deliver happiness to her doorstep. Their customer service is another highlight; the team is incredibly kind, responsive, and always willing to assist with any questions I may have. I appreciate their punctuality when it comes to delivery. Every order has arrived on time, just as I’ve paid for, which adds to the overall stress-free experience. I wholeheartedly recommend Prestige Flowers to anyone looking to send high-quality flowers and gifts. I will continue to use this company for the rest of my life.”

Helpful Report

Posted 2 months ago

Hello there! Thank you so much for your incredible 5-star review! We truly appreciate your loyalty over the past five years and are thrilled to hear that our flowers and gifts continue to make your mum's special day even brighter. It's wonderful to know that you enjoy the quality and presentation of our arrangements, as well as the variety of gifts we offer. We strive to provide exceptional products at reasonable prices, and your feedback reassures us that we're on the right track! We're also glad our customer service team has been able to assist you promptly and that our deliveries have been reliable. Your satisfaction means the world to us! Thank you for recommending Prestige Flowers, and we look forward to continuing to bring joy to you and your mum for many years to come! Best wishes, Tom

Posted 2 months ago

“The flowers you sent for me were fantastic and myaunt 😍🤩 lovedthemyourcompanyandcustomerserviceiis👍👍👍”

Helpful Report

Posted 2 months ago

Hello there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that both you and your aunt loved the flowers! Best wishes, Tom

Posted 2 months ago

“Flowers ordered for my mother for a Monday delivery were dispatched the Wednesday before and left on her doorstep on Thursday when she wasnt at home, and wouldn't be home til Sunday. I contacted Prestige to complain and they wouldn't do anything, they wouldn't send a fresh bouquet nor give me any refund. They offered a £10 credit towards a future order. I will never order with them again. You can imagine the state of the flowers when my Mother received them.”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your experience with us. I’m genuinely sorry to hear that your order did not meet your expectations and that the flowers were left on your mother's doorstep for an extended period. It's disappointing when things don't go as planned, especially when it involves a special occasion. While I understand your frustration with our response, we do strive to provide support and options for our customers. I have reached out via email. Best wishes, Ellie

Posted 2 months ago

Prestige Flowers is rated 4.4 based on 272,797 reviews