Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,184 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I use Prestige for all my bouquet orders. The flowers are always the best quality and the customer service is so reliable. Excellent service!”

Helpful Report

Posted 1 week ago

Hi Amelia, Thank you for your wonderful feedback. We’re delighted to hear you consistently experience the best quality flowers and reliable service. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Great service lovely products”

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Posted 1 week ago

Hi Lisa, Thank you for your wonderful feedback. We’re glad to hear you enjoyed the service and the products. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Avoid at all costs!!!!! Ordered flowers and a cake for a birthday suprise and they never turned up, probably more of Roayl Mails fauly, but Prestige Flowers aren;t willing to refund the order or even find out where the order is, blaming an issue with the address given, there is NO issue with the address, the Royal Mail tracking is showing that they haven;t even attempted a delivery, instead of a refund they offered me a £10 credit....what use is it!!”

Helpful Report

Posted 1 week ago

Hi Jonny, We're very sorry to hear about the issues with your birthday flower and cake delivery. We understand your frustration and disappointment when an order doesn't arrive as expected, especially for a special occasion. I can see that we are currently awaiting confirmation of the delivery address, as we have been unable to locate a valid address in our system. Kind regards, Team Prestige Flowers

Posted 1 week ago

“5 days out I ordered flowers to be delivered. They could not get them to the recipient within that time frame, very poor, and very poor to use royal mail. I would not recommend.”

Helpful Report

Posted 1 week ago

Hi Ryan, We’re sorry to hear about the delivery delay and that you’re disappointed with Royal Mail. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Great customer service, flowers arrived when expected and look lovely”

Helpful Report

Posted 1 week ago

Hi, Thank you for your wonderful feedback. We’re glad to hear the customer service was great, the flowers arrived on time, and looked lovely. Kind regards, Team Prestige Flowers

Posted 1 week ago

“I always use Prestige for special occasions and gifts for friends and family, always a great experience and gorgeous flowers! would recommend to anyone sending flowers”

Helpful Report

Posted 1 week ago

Hi Lois, Thank you for your wonderful feedback. We’re delighted to hear you consistently have great experiences and find the flowers gorgeous. We appreciate you recommending us. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Great service fantastic flowers. The recipient of the flowers said they were beautiful. Well done Prestige a 5 ⭐ from me. Great website to very easy to use.”

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Posted 1 week ago

Hi Joyce, Thank you for your wonderful feedback. We're delighted the flowers were beautiful and that you found the website easy to use. Kind regards, Team Prestige Flowers

Posted 1 week ago

“The flowers are beautiful, exactly as described, arrived when they said they would and my mum loved them! Perfect gift will definitely buy again!”

Helpful Report

Posted 1 week ago

Hi Dominique, Thank you for your wonderful feedback. We’re thrilled the flowers were beautiful, arrived on time, and that your mum loved them. We’d be glad to help again in the future. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Delivered.”

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Posted 1 week ago

Hi Kylie, Thank you for letting us know. We’re glad your order was delivered. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Excellent next day service , cute little birthday bundle for my mum who I find difficult too buy for .”

Helpful Report

Posted 1 week ago

Hi Susan, We’re glad you had excellent next day service and that the birthday bundle was a good fit for your mum. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Excellent from start to finish everything top quality.”

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Posted 1 week ago

Hi Simon, Thank you for your wonderful feedback. We’re delighted to hear everything was top quality from start to finish. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Brilliant service”

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Posted 1 week ago

Hi Diane, Thank you for your wonderful feedback. We’re delighted you had a brilliant service. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Happy with your service and delivery etc”

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Posted 2 weeks ago

Hi Mike, Thank you for letting us know. We’re glad you’re happy with the service and delivery. Kind regards, Team Prestige Flowers

Posted 1 week ago

“My only issue is that in this day and age, your website (as with most others) still doesn't recognise the apostrophe in a surname, and I get some ridiculous version of my name on orders. Time to get this sorted.”

Helpful Report

Posted 2 weeks ago

Hello Jane, Thank you for letting us know. We’re sorry for the issue with surnames not being recognised and the incorrect name appearing on orders. We’ll pass your note to the online team to investigate and improve this. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“fast delivery”

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Posted 2 weeks ago

Hello, Thank you for letting us know. We’re glad you were happy with the fast delivery. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Fast delivery”

Helpful Report

Posted 2 weeks ago

Hello James, Thank you for letting us know. We’re glad you experienced fast delivery. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Nice and easy to order, turned up next day.”

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Posted 2 weeks ago

Hi Luke, Thank you for letting us know. We’re glad you found ordering easy and that it arrived the next day. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“The only thing I would say is that ordering process is very difficult. All I wanted to do is to pick the flowers , pay for them and have them delivered.i did not want to open an account,get the code and all the back and fourth stuff that you ask me.it serves no purpose at all. The flowers have been fantastic so far but process must be made easier. Please do so !!”

Helpful Report

Posted 2 weeks ago

Hello Frank, Thank you for your feedback. We’re glad the flowers have been fantastic. We’re sorry the ordering process felt difficult, and we’ll pass your note to the online team to consider how the process can be made smoother. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Your website keeps changing tmy postcode when completing an order. I changed it on numerous occasions but the incorrect postcode still came up.on my final order. Also I can also see a charge added for a gift card which I did not select that option.”

Helpful Report

Posted 2 weeks ago

Hello, We’re sorry to hear that you found the ordering process difficult. If you need any assistance in the future, our team is available to help place orders over the phone should that be more convenient. Regarding the message card, I can see that this option was selected during the ordering process and a message was added for the recipient. Unfortunately, as a message card was requested and included with the order, we’re unable to provide this as a free addition. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“I place an order a few days ago and everything was perfect! Thank you! 🙏🏻”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for sharing this—we’re thrilled to hear your order was perfect. If you need anything else, we’re here. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

Prestige Flowers is rated 4.4 based on 274,184 reviews