Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,245 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,245 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and affordable service.”

Helpful Report

Posted 4 hours ago

“The order process is irritatingly complex. Everytime I have to reset my password and then the site doesn't recognise the new password. Eventually signed in via Apple but this did not come up as an otpion until I'd been throught hte process three times.”

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Posted 1 day ago

“💯 % quality 👌 fast service, freshness & price would highly recommend flower's was beautiful birthday gift.arrived next day on time.price was just right.highly recommend 👌”

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Posted 1 day ago

“Great service lovely flowers”

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Posted 2 days ago

Hi Aideen, Thank you for your kind review. We're glad you found the service great and the flowers lovely. Kind regards, Team Prestige Flowers

Posted 2 days ago

“As i write this review, i am on day FIVE of my 'next day' order awaiting delivery. Prestige Flowers have little to no interest, and are just happy to hide behind their T's&C's essentially saying they use third part carriers for deliveries, so nuffink to do wiv them, now! Despite advertising 'next day delivery'. Given the flowers being documented as travelling back and forth between delivery hubs for 5 days, and obviously knowing they are 'perishable' and have a lifespan, they are singularly uninterested in the condition they may eventually arrive. IF they arrive. If these were hard-goods it wouldnt be so bad. But would you fancy getting your pizza delivery after 5 days. Live flowers are no different. I am now left with no option but to claim the payment back through my bank - in 30 days. Beware of 'false promises'.”

Helpful Report

Posted 2 days ago

Hello Mike, We’re sorry to hear about the delay and the frustration with your order. We understand perishable items require timely delivery and apologise for the impact this had. I can see our team has offered a reasonable resolution. Kind regards, Team Prestige Flowers

Posted 2 days ago

“Their team exceeded every expectation I had. After being let down by several other service providers, I was honestly beginning to lose confidence. From the very beginning, they listened carefully, understood my situation, and treated my concerns with genuine professionalism and care. Their transparency, consistent communication, and dedication throughout the process stood out. Most importantly, they delivered an experience that restored my confidence and left me genuinely grateful for their support. Details +1—- (769) ——225—-1005”

Helpful Report

Posted 2 days ago

Hello Annick, Thank you for your kind words. We’re delighted to hear that our team listened, remained transparent, and provided an experience that restored your confidence. If you feel that your experience is reflected in your comments, we would greatly appreciate it if the star rating could also reflect the feedback you’ve shared. Kind regards, Team Prestige Flowers

Posted 2 days ago

“My order was created and sent as and when I requested, and I am reassured by my cousin that the flowers looked beautiful”

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Posted 3 days ago

Hi W, Thank you for your kind review. We're glad the order was created and sent as you requested, and that your cousin said the flowers looked beautiful. Kind regards, Team Prestige Flowers

Posted 2 days ago

“Excellent service, very much appreciated”

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Posted 3 days ago

Hi Wendy, Thank you for your kind review. We're glad you found the service excellent and appreciated. Kind regards, Team Prestige Flowers

Posted 2 days ago

“There is absolutely nothing “Prestige” about this company. The flowers I ordered as a gift looked nothing like the display photo. The arrangement I received was extremely disappointing and certainly not worth the price I paid. To make matters worse, the message on the card was poorly written and added to the overall disappointment. For what I spent, I could have bought a much nicer bouquet from my local supermarket, had it sent by First Class, and it probably would have looked better and arrived sooner. I feel completely ripped off and regret ordering from this company. If you’re considering using Prestige Flowers, save your money and look elsewhere. I certainly won’t be using them again. I’m sure most of the reviews are fake if this is the quality of service they provide.”

Helpful Report

Posted 3 days ago

Hello Omar, We’re sorry to hear the bouquet didn’t meet your expectations and that you were disappointed with the display and the card message. I can see you have yet to reach out to our customer support team. A memebr of our team has now contacted you. Kind regards, Team Prestige Flowers

Posted 2 days ago

“I found the site fairly straight forward, however on the delivery confirmation it said estimated! delivery date, I had checked Sept. 3, 2026 as this is the anniversary date for my daughter & her husband, hopefully the arrangement arrives on time! Thank you.”

Helpful Report

Posted 3 days ago

Hi Diane, Thank you for your feedback. We’re glad you found the site straightforward, and we understand you hoped the arrangement would arrive by Sept 3, 2026 for your daughter’s anniversary. Kind regards, Team Prestige Flowers

Posted 2 days ago

“I ordered flowers from this shop expecting the beautiful, lush arrangement shown in their online catalog, but what was delivered was a massive disappointment.”

Helpful Report

Posted 3 days ago

Hello Michael, Thank you for your review. I’m so sorry to hear that the Florist’s Choice bouquet didn’t meet your expectations. Our website does explain that each arrangement is unique and that the images online are examples of the style. We really value your feedback and will be sure to pass it along to our Florist Manager. Kind regards, Rosie

Posted 2 days ago

“I spent 3hrs trying to make a payment without my account Email address but now it’s done I hope next time it will be quicker and the flowers are beautiful 🤩 Thank you”

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Posted 1 week ago

Hi, Thanks for sharing your experience. We’re glad the flowers look beautiful and appreciate you sticking with it through the payment process. Kind regards, Team Prestige Flowers

Posted 2 days ago

“All went well recipient was overjoyed Lovely idea nothing beats receiving a bouquet of flowers”

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Posted 1 week ago

Hi Ann, Thank you for your kind review. We’re glad all went well and that the recipient was overjoyed; nothing beats receiving a bouquet of flowers. Kind regards, Team Prestige Flowers

Posted 2 days ago

“Ordered for a family member. Paid extra for a medium bouquet. Flowers delivered look nothing like the bouquet we paid for. Save your money- petrol station flowers would be better than this”

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Posted 1 week ago

Hello Fiona, We’re sorry to hear the bouquet you received didn’t match what you paid for and that this caused disappointment. From the images provided, I can see the freesias are still in bud. If within 3 days the buds do not bloom, please contact our customer support team. Kind regards, Team Prestige Flowers

Posted 2 days ago

“Brilliant service”

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Posted 1 week ago

Hi Eleanor, Thank you for your kind review. We're glad you felt the service was brilliant. Kind regards, Team Prestige Flowers

Posted 2 days ago

“Speedy delivery brilliant product”

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Posted 1 week ago

Hi, Thank you for your kind review. We're delighted the delivery was speedy and the product brilliant. Kind regards, Team Prestige Flowers

Posted 1 week ago

“A great quality bunch of flowers as always*****”

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Posted 1 week ago

Hi there, Thank you for your kind review. We're delighted you're pleased with the great quality as always. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Speedy delivery and very beautiful”

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Posted 1 week ago

Hi Carla, Thank you for your kind review. We're glad the delivery was speedy and the bouquet looked beautiful. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Thank you, Prestige Flowers, for your excellent service, including your next-day delivery option.”

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Posted 1 week ago

Hi, Thank you for your kind review. We’re glad you were happy with the service and the next-day delivery option. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Excellent products for all occasions will certainly be using again in future. Thank you”

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Posted 1 week ago

Hi Mary, Thank you for your kind review. We're glad you were happy with the products and appreciate you planning to use us again. Kind regards, Team Prestige Flowers

Posted 1 week ago

Prestige Flowers is rated 4.4 based on 274,245 reviews