Prestige Flowers Reviews - Read 169,545 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.35 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Top Retailer in the Reviews.io Customer Voice Awards, Summer 2020

About Prestige Flowers:

Prestige Flowers are one of the UK’s leading online florist. With local florists nationwide they are able to send flowers the same day to any UK destination and also offer an International service for major countries including America, Australia, France and Ireland. The Prestige Flowers Reviews below include full flower arrangements, luxury bunches and designer bouquets.

Write Your review

Tell us how Prestige Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prestige Flowers 5 star review on 20th April 2021

5994

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing flowers! Beautiful every time., ive had many bunches from here and they never fail. And the chocolates are just delicious”

Helpful Report

Posted 10 months ago

“I use you guys quite frequently to send my girlfriend flowers and honestly this time round you have out done yourselves. They were absolutely stunning!! :) x”

Posted 3 minutes ago

“Very good quality and efficient service, did everything they said they would”

Posted 7 minutes ago

“Great communication, receiver very happy. Delivered on time. Would use again and recommend.”

Posted 9 minutes ago

“My cousin recieved her flowers on her big birthday and said they came early morning and they are beautiful. She said definitely recommend you to friends and family. I'm so pleased she's liked them.”

Posted 19 minutes ago

“Lovely flowers”

Posted 21 minutes ago

“Great flowers, delivery service was on time and they looked great.”

Posted 28 minutes ago

“Excellent,ordering easy ,and delivery on the the day I needed, my friend was very pleased with her gift and I would highly recommend”

Posted 35 minutes ago

“They were fantastic”

Posted 42 minutes ago

“Quick and easy! Brilliant and reliable!”

Posted 43 minutes ago

“Very good service. Definitely will use them again.”

Posted 48 minutes ago

“Sending flowers to loved ones from Australia to UK is always a challenge as never sure of the quality of the flowers & timeliness of their arrival. Have found prestige to offer great choice of flowers, very competitive pricing, simple on line ordering system& kept informed where the delivery is at. My relatives informed us how beautiful & fresh the flowers were. The chocolates also good quality. Will definitely use aPrestige again.”

Posted 50 minutes ago

“I have used them a several times and every time the flowers were beautiful and arrived on time.”

Posted 56 minutes ago

“First time user. Ordering was simple and good price. Delivery was advised and came within time stated. Very pleased with a simple thin pole placed in flowers to stop the heads hitting box. Have had flowers from other suppliers arrive damaged.”

Posted 1 hour ago

“Flowers were not as the picture on the website showed and looked like they had already started dying. Also the vase I ordered to go with them didn't turn up. I had to go to a local florist instead to get flowers for the occasion. Waste of money. Very disappointed”

Posted 1 hour ago

“Flowers delivered ok but paid extra to get a 12 month pass for free delivery. No pass received, wanted to order another delivery, but no option to select free deliver (only option to pay standard or pay egain extra for 12 month pass...), messaged them on facebook but no response. Real shame, won’t be using again. So many people doing the same to be misleading customers!!!”

Posted 1 hour ago

“Sending from overseas was easy. My friend loved them. Thanks for making her day.”

Posted 1 hour ago

“Very pleased with the delivery - would rather the total cost including delivery was displayed from the outset”

Posted 1 hour ago

“the flowers and balloon was for a 55 year old woman. receiving a balloon with BABY on it was upsetting and embarrassing. more care needs to be taken when sending cards and if the message doesn't make sense then ask and make sure. The message in the card said HAPPY BIRTH.. it doesn't take a lot of sense to know it should be birthday. a voucher does not take away the embarrassment.”

Posted 1 hour ago

“Excellent service and beautiful flowers,highly recommended”

Posted 1 hour ago

“I use prestige all the time for my UK Deliveries great service only”

Posted 1 hour ago

Prestige Flowers is rated 4.61 based on 169,545 reviews