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Prestige Flowers Reviews

4.4 Rating 272,829 Reviews
86 %
of reviewers recommend Prestige Flowers
4.4
Based on 272,829 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Read Prestige Flowers Reviews

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 1st May 2025
Jeanie Kennedy
Prestige Flowers 4 star review on 27th March 2025
Richard
Prestige Flowers 5 star review on 25th January 2025
Kayley Guffogg
Prestige Flowers 5 star review on 18th January 2025
Madeleine Seward
Prestige Flowers 5 star review on 23rd December 2024
Anthony
Prestige Flowers 2 star review on 20th December 2024
Anonymous
Prestige Flowers 5 star review on 18th December 2024
Kelly Henderson
9993
Anonymous
Anonymous  // 01/01/2019
Flowers where not like the photo.i can honestly say they were the worst I have ever sent anyone.dont think I would use prestige again.
Helpful Report
Posted 8 hours ago
Very poor excuse for a bouquet of flowers could have got 100percent better from Asda
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Posted 8 hours ago
Not at all happy the flowers are nowhere near the photo Feel I've been conned £47. Could someone please get in touch with me. VERY DISSAPOINTED INDEED.
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Posted 9 hours ago
Photos VERY misleading. A large is no where near that. My partner ordered me a medium from a different florist which was 2 times the size of the "large" I ordered. Emailed to try sort this out and they said it is how it should be and no help at all. Really disappointed, you're seriously better off going to your local supermarket and spending £20 as it'll be more worth the price than their nearly £50 bouquet!
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Posted 10 hours ago
Fast next day delivery. However, very misleading size of the overall bouquet. I have previously used many other florists and I can tell that the “Large” size provided by Predtige Flowers, that you pay a lot of money for, is a size “Small” in many other places. Attached is a picture, that anyone can compare to the “Large” size option on the website for the Wild and Wonderful bouquet. Make your own judgement, however you’d be paying premium price for a very small bouquet, which you can alternatively pay £10 at a supermarket shop, for similar size. Would not recommend.
Helpful Report
Posted 12 hours ago
Hello, Thank you for sharing your feedback with us. We’re sorry to hear that the size of the bouquet did not meet your expectations. We strive to provide accurate descriptions to help you feel confident in your choice. We understand that size comparisons can be subjective, and it’s essential for us to continuously improve based on customer experiences like yours. Warm regards, Katie
Posted 10 hours ago
Really disappointed 2 days in roses have dried
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Posted 18 hours ago
Hello, We're truly sorry to hear that your roses dried out within just two days. We understand how disappointing this can be, and we're committed to ensuring that our flowers meet the highest quality standards. Your feedback is incredibly valuable to us, and we will certainly take it into account as we work to enhance our products. Please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line so that we can look into this for you? Warm regards, Tom
Posted 17 hours ago
Brilliant, delivered right on the day i specified for, good quality flowers, card and voice note and great value. Highly recommend
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Posted 1 day ago
Hello Richard! Thank you so much for your amazing 5-star review! We're thrilled to hear that your flowers were delivered right on schedule and that you found everything to be of great quality and value. Thank you for your recommendation. Best wishes, Prestige Flowers
Posted 17 hours ago
Really disappointed with what they received compared to the picture I see, and even when they bloom they don’t look like they will look the same
Helpful Report
Posted 1 day ago
Hello Sarah, We're really sorry to hear that you felt the flowers you received didn't match your expectations based on the picture. Please note that the bouquet includes some flowers that are intentionally delivered in bud form to ensure maximum freshness and longevity. We believe that delivering flowers in bud form is advantageous as it guarantees the freshness of the bouquet. As the flowers gradually bloom, the bouquet will begin to resemble the advertised arrangement. Your feedback is really valuable to us, and we will ensure to take it into consideration as we work to improve our products. Please feel free to reach out to our customer service team for further assistance. Kind regards, Katie
Posted 17 hours ago
So disappointing that my ‘next day’ delivery flowers were not received & are now sitting at a depot , losing their freshness.
Helpful Report
Posted 1 day ago
Hello, We're really sorry to hear that your flowers didn't arrive as expected and ended up at a depot. We understand how frustrating and disappointing this can be, especially when you were counting on them to be fresh for your occasion. If you haven't already, please reach out to our customer service team at enquiries@prestigeflowers.co.uk with your order number in the subject line. Warm regards, Katie
Posted 17 hours ago
I have used you in the past and was extremely happy with your company . So I'm sending my lovely niece some beautiful flowers for her birthday tomorrow. So big Thanks A.lane
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Posted 1 day ago
Hello Angela! Thank you for your wonderful 5-star review! We're so glad to hear that you've had such a positive experience with us in the past. Warm wishes, Prestige Flowers
Posted 17 hours ago
I send my daughter and her partner flowers every month as a moving in present. The flowers she receives are always absolutely beautiful. They always last well over a week. I’ve sent chocs and flowers to other family members and friends too and they’ve all said how beautiful the bouquet’s are and how well they last. I’m happy as there’s always an offer to be used too. Whether it’s a money off code or free chocs or a free vase. Prestige flowers is definitely the best online florist I’ve used for value for money, quality of flowers and gifts and also for range of flowers and gifts available. I’m on my second annual delivery pass too as this represents such good value for money as well.
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Posted 1 day ago
Hello Allison! Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that the flowers for your daughter and her partner have been receiving such positive feedback. It's wonderful to know that our offers and variety add to your experience! Warm wishes, Prestige Flowers
Posted 1 day ago
Always excellent flowers, with a great longevity too
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Posted 1 day ago
Hello there! Thank you for your fantastic 5-star review! We're so pleased to hear that you consistently enjoy our flowers and that they have great longevity. Warm wishes, Prestige Flowers
Posted 1 day ago
Used over the years and as time has moved on less folk to send flowers to but the site is as colourful (and updated) as I remember and will continue to use - hope my consultant's wife likes the flowers.
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Posted 1 day ago
Hello there! Thank you for your wonderful 5-star review! We're delighted to hear that our vibrant website continues to impress you over the years. Warm regards, Prestige Flowers
Posted 1 day ago
Always arrive on time, the flowers last a good long while. Very happy with the service 😁
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Posted 1 day ago
Hello Ali! Thank you for your amazing 5-star review! We're thrilled to hear that our flowers consistently arrive on time and last long. Warm regards, Prestige Flowers
Posted 1 day ago
As a web designer, I always appreciate a website that I can navigate, achieve my goals, and have zero pain points. Well placed call to actions, excellent choice of products online, really easy to use website, so I will definitely be back in the future!
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Posted 2 days ago
Hello Hannah! Thank you for your incredible 5-star review! We're so glad to hear that you found our website easy to navigate and filled with great products. Warm regards, Prestige Flowers
Posted 1 day ago
Delivery was on time, but the Bouquet wasn’t worth the price. The colours were wrong, the amount of flowers much smaller than expected and the half the flowers look to only have a few days left and the rest were closed and unlikely to bloom. Not impressed and not worth the money
Helpful Report
Posted 2 days ago
Hello, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that the bouquet did not meet your expectations in terms of quality or appearance. We understand that it's disappointing when something doesn't look or feel right, especially when you’ve invested in it. I have reached out via email to look into this for you. Warm regards, Ellie
Posted 1 day ago
I ordered a bouquet from Prestige Flowers that began wilting badly within the first few days. By Day 3, many of the flowers were already in poor condition, so I took clear, timestamped photos — and sent them in on Day 4, just one day later. Their team acknowledged there was a quality issue but only offered a £10 credit. I explained I wasn’t satisfied with a voucher for a product that didn’t meet their own 7-day satisfaction guarantee. They said - “ We can confirm that we expect our flowers to last 7 days or more” “ After reviewing the photographs with our florist manager, we acknowledge that there is a slight quality issue with the bouquet.” Now they’re refusing a refund on a technicality, despite me providing evidence on time. It’s disappointing that a company advertising “satisfaction guaranteed” would refuse to honour that once there’s an issue. I’ve given multiple chances for this to be resolved properly, and I’m now escalating the matter to my bank.
Helpful Report
Posted 2 days ago
Hello Angelika, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your recent experience. We understand how disappointing it must have been to receive a bouquet that did not meet your expectations — especially when it was intended to bring joy. While our florist manager did acknowledge a quality issue based on your photos, we regret that our resolution did not meet your satisfaction. Our 7-day freshness guarantee is something we take seriously, and we strive to honour it fairly in all cases. We’re sorry you feel this wasn't upheld in your situation, and we appreciate you raising these concerns. Warm regards, Katie
Posted 1 day ago
Where to begin - firstly, the flowers were late, meaning they missed the event they were purchased for. Secondly, I have purchased a box of chocolates, to go along with the flowers - where is it? It certainly wasn't in the box. Lastly, one of the roses is snapped and dead. The flowers are very low quality anyway, but I figured all of them would be alive when they arrived. My advice - shop somewhere else, as this place is nowhere near the standard it needs to be.
Helpful Report
Posted 2 days ago
Hello Sean, Thank you for sharing your feedback — we’re very sorry to hear about the issues with your recent order. It’s incredibly disappointing to learn that your flowers arrived late and in poor condition and that the chocolates you ordered were missing. This is not the level of service or quality we aim to provide, especially for such meaningful occasions. Please accept our sincerest apologies for the inconvenience and frustration this has caused. Your comments have been passed to our fulfilment and quality teams to ensure this is properly addressed internally. Best wishes, Katie
Posted 1 day ago
USED THESE FOR A LONG TIME NOW AND ALL GOOD PRICES ARE FAIR , SERVICE IS GOOD WILL KEEP ON USEING THESE GUYS HOPEFULLY AS LONG AS I CAN .
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Posted 2 days ago
Hello Russell! Thank you for your fantastic 5-star review! We're so glad to hear that you've been consistently happy with our prices and service. Warm regards, Prestige Flowers
Posted 2 days ago
Flowers of very low quality - arrived damaged, with dying roses and lilies. Customer services refused to rectify. Avoid.
Helpful Report
Posted 2 days ago
Hello, We're truly sorry to hear about your recent experience with the flowers. It's disappointing to learn that the quality did not meet your expectations, and we understand how disheartening it is when gifts arrive in less-than-perfect condition. Your feedback about customer service is also important to us, and we will review our processes to ensure we are better equipped to assist our customers in the future. Warm wishes, Katie
Posted 2 days ago
Prestige Flowers is rated 4.4 based on 272,829 reviews