Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 273,835 Reviews

86 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.4

Based on 273,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Terrible. Not what I originally ordered at all. Bunch was so small I could have got better in the supermarket. Not a happy customer, do not recommend.”

Helpful Report

Posted 4 months ago

Hello Lauren, We’re sorry to hear that your recent order didn’t meet your expectations and that you were disappointed with the size and quality of the bouquet. Our goal is to provide beautiful arrangements that truly delight our customers, and it’s disheartening to know we fell short in your case. Thank you for your feedback, which is crucial in helping us improve. Please could you send some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can assist further with this. Warm regards, Katie

Posted 4 months ago

“Affordable and pretty bouquets, swift ordering experience from the website and ease of use.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your lovely 4-star review! We're delighted to hear that you found our bouquets both affordable and pretty, along with a swift and easy ordering experience. Warm wishes, Prestige Flowers

Posted 4 months ago

“The website was really easy to navigate, and the different flower options were easy to select as well. All in all, really pleased with the service online. I also found that the "add on gifts" were really reasonably priced in comparison to other E Florists. Thanks.”

Helpful Report

Posted 4 months ago

Hello Roxanne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our website easy to navigate and appreciated the variety of flower options and reasonably priced add-on gifts. Warm regards, Prestige Flowers

Posted 4 months ago

“The flowers delivered were nothing like the picture very few flowers for the price paid. £51 .97 with delivery 20 stems for £46 is an outrages con would not buy from here again”

Helpful Report

Posted 4 months ago

Hello, We’re sorry to hear that the flowers you received didn't match your expectations and that you felt the value wasn't there. We strive to provide beautiful arrangements that bring joy, and it's disappointing to know we didn't achieve this for you. From the image provided, it does appear that the correct number of stems was received for the medium bouquet. Your feedback is important to us and helps us improve our offerings. Warm regards, Rosie

Posted 4 months ago

“Load of rubbish will not be buying from prestige again - Paid 36.48 for the florists choice - Was not made aware of how they would be sent, basically boxed up almost like letter box bouquets. Advised by the sender quality is poor and does not have any expectation of the blooms lasting very long at all. for the price I have defiantly brought better for the same amount or less in the past. This was my first experience with Prestige and will defiantly be my last.”

Helpful Report

Posted 4 months ago

Hello, We’re really sorry to hear that your recent experience with Prestige Flowers didn’t meet your expectations. It’s disappointing to learn that the quality of the florists' choice arrangement did not match your previous experiences. We strive to deliver high-quality flowers and the best service possible, and your feedback is invaluable in helping us improve. Warm regards, Katie

Posted 4 months ago

“Amazing selection and easy to order ordered anniversary flowers thank you”

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Posted 5 months ago

Hello, Thank you for your amazing 5-star review! We’re delighted to hear that you loved our selection and found the ordering process easy. Your appreciation makes all our efforts worthwhile! Warm wishes, Katie

Posted 4 months ago

“The order process was simple and straightforward and there is a lovely selection of gifts. The flowers are of very good quality.”

Helpful Report

Posted 5 months ago

Hello Natalie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our order process simple and enjoyed our lovely selection of gifts. Your kind words about the quality of our flowers truly inspire us to keep delivering excellence! Warm wishes, Katie

Posted 4 months ago

“Website is a lot easier to use then interflora. Had a bad experience with them, I'll use Prestige every time from now on.”

Helpful Report

Posted 5 months ago

Hello Damien, Thank you for your amazing 5-star review! We’re so glad to hear that you found our website easier to use, especially after your experience with Interflora. Your support means a lot to us, and we look forward to being your go-to for all your flower needs in the future! Kind regards, Katie

Posted 4 months ago

“Always top quality products, fresh and beautiful everytime, good value for money.”

Helpful Report

Posted 5 months ago

Hello Jack, Thank you for your fantastic 5-star review! We’re thrilled to hear that you consistently find our products to be top quality, fresh, and beautiful. Your appreciation for the value we offer truly means a lot to us! Warm wishes, Katie

Posted 4 months ago

“If I( had not been desperate to send my sister in law a few flowers, I would not bother your Company again.”

Helpful Report

Posted 5 months ago

Hello Roy, Thank you for taking the time to share your experience with us. We’re sorry to hear that your recent interaction didn't meet your expectations, particularly during a time when you wanted to brighten your sister-in-law's day. Warm regards, Katie

Posted 4 months ago

“My auntie has been very poorly and had recently returned home . As she lives a long way from my home, I wanted to send flowers as I know that she loves freshly cut flowers from her garden. I found the website for Prestige Flowers very easy to navigate round and impressed with the current discount on offer. My order took no more than 5 minutes to complete. I would recommend Prestige flowers to anyone who is looking for ease of ordering and a variety of bouquets to suit all budgets.”

Helpful Report

Posted 5 months ago

Hello Jackie, Thank you so much for your wonderful 5-star review, Jackie! We’re delighted to hear that you found our website easy to navigate and that you were able to send some joy to your auntie during her recovery. Your recommendation means the world to us! Warm wishes, Katie

Posted 4 months ago

“Ordered flowers and a card for my Daughter who lost her Father. The flowers were beautiful and the card was hand written with care which meant alot to comfort her in her grief. Thank you”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your heartfelt 5-star review! We are truly honored to have been able to bring some comfort to your daughter during such a difficult time. It's wonderful to hear that the flowers and handwritten card made a meaningful impact. With warmest regards, Prestige Flowers

Posted 5 months ago

“Website was clunky and difficult to navigate. Would not sync with paynent details. I very nearly left and went elsewhere!”

Helpful Report

Posted 5 months ago

Hello James, Thank you for your honest feedback regarding our website's navigation and payment syncing issues. We sincerely apologise for any frustration you experienced during your shopping experience. We are constantly working to enhance our platform, and your comments are invaluable in helping us identify areas for improvement. We hope you consider giving us another chance in the future. Warm regards, Tom

Posted 5 months ago

“Very disappointed and embarrassed as was a birthday gift for my mum Ordered the “Rose Serenade” flowers and the quality was absolute rubbish there is literally 1 rose, 1 other flower and a small bunch carnations and the rest are gap fillers and don’t even blossom!! I’ve emailed to ask for a resolution as I’ve paid £30 for these and I’m sorry but there not even worth £10 considering there’s no flowers in it!! They refused to help as they are saying that the flowers are up to there standards in quality and size! In what world is 1 rose, 1 other flower and a small bunch of carnations worth up to £30??? Do not order from these and as rubbish quality and quantity. Poor customer service. I wish I had checked reviews before ordering as loads of poor reviews. I will not be ordering again.”

Helpful Report

Posted 5 months ago

Hello Stace, We’re truly sorry to hear about your experience and that the flowers you received did not meet your expectations, especially for such an important occasion as your mum’s birthday. This is certainly not the impression we want to leave. We always aim to provide fresh, high-quality arrangements that reflect the descriptions and value shown on our website, and we regret if the bouquet you received fell short of that. It is important to note that the bouquet we show online is medium-sized, as stated in the description. As you purchased the standard size, there are fewer stems in this. We sincerely apologise once again for the disappointment caused on this occasion, and we’ll be sharing your feedback with our team to help us improve. Warm regards, Rosie

Posted 5 months ago

“I have used Prestige Flowers many times and have always been impressed with the ease of ordering and quick delivery service. Recipients of the flowers have shared photographs of their bouquets and have always been delighted with the arrangements, freshness and longevity of the blooms”

Helpful Report

Posted 5 months ago

Hello, Thank you for your glowing 5-star review! We’re so pleased to hear that you have consistently enjoyed the ease of ordering and our quick delivery service. It's wonderful to know that the recipients have been delighted with our fresh arrangements. Warmest regards, Prestige Flowers

Posted 5 months ago

“Love the choice of bouquets, ordered several before, a very satisfied customer!”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love our bouquet selection and that you've been a satisfied customer. Best wishes, Prestige Flowers

Posted 5 months ago

“Great quality of flowers and a wide variety of offerings. The site is extremely user friendly and the ability to add extra items to your order is simple and straightforward. To be able to add a personalised greetings card with such ease and transparency is a big selling point also.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed our quality flowers and found our website user-friendly. It's great to know that the option to add personalised touches made your experience even better. Warm wishes, Prestige Flowers

Posted 5 months ago

“What you order is not what you get. Ordered a medium. Received a sad, floppy bouquet that would not even count as a "small". Leaves rotting, petals wilting. Customer service looked at the photos and told me it looked "normal". Paid 3x the value of supermarket flowers - for ones that look worse.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your feedback. We’re truly sorry to hear that your bouquet did not meet your expectations and that you encountered issues with our customer service. This is certainly not the experience we want for our customers, and we understand your frustration. Your concerns about the quality of the flowers and the response from our team will be taken seriously as we continuously work to improve our service. We appreciate you sharing this information with us. I can see that our customer service team is awaiting your reply to resolve this. Warm regards, Rosie

Posted 5 months ago

“Amazing … you guys are the best and I love you guys so much as you make life easier”

Helpful Report

Posted 5 months ago

Hello Bala, Thank you so much for your amazing 5-star review! We’re overjoyed to hear that you love us and that we’re making your life easier. Warm regards, Prestige Flowers

Posted 5 months ago

“I paid for the premium delivery for flowers and cheeses I was charged £5 99 per item and chose a specific date However the flowers were not delivered. It appears that they have a 3 day window to complete the order. Under no circumstances was this made clear when I placed the order Be very careful as I have learnt the hard way Premium Delivery is NOT that and choosing a specific date could b 3 days later Also if U order more than 1 item will be charged for each and U won't get them together Forget speaking to customer service they don't want to know Attitude is tough!! Lots of other companies give better service”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re very sorry to hear about your experience and that your order did not arrive as expected. We understand how frustrating this must have been. Our delivery information, including the delivery window and separate charges for multiple items, is available under our 'delivery information' page and our terms and conditions— but we appreciate your feedback that this was not clear enough. We will be reviewing how this information is presented to make sure it’s easier for our customers to understand before placing an order. We also regret that you felt our customer service team did not provide the support you needed. This is not the experience we want for our customers, and your comments will be shared with our team to improve the way we handle situations like this. Warm regards, Tom

Posted 5 months ago

Prestige Flowers is rated 4.4 based on 273,835 reviews