Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re glad you found Prestige Flowers easy to use. If you need any assistance with future orders, just let us know. Kind regards, Team Prestige Flowers

Posted 5 months ago

“This is a very BAD company to deal with , we ordered flower on line , my friend never got any delivery ,and the Prestige Flowers ,will do nothing only send emails by AI called James C , be carful---- not a nice company to do business with ,Christy Kane”

Helpful Report

Posted 5 months ago

“37 pounds for a few flower stems, nothing like the picture. Customer service told me to let the blooms open (even though the roses are already open) as if that will magically make them multiply! Did arrive on time.”

Helpful Report

Posted 5 months ago

Hello, Thank you for taking the time to share your experience. I’m very sorry to hear that the bouquet didn’t match the picture and that the customer service response wasn’t helpful. We understand how frustrating that can be, and we’re glad the delivery arrived on time. A member of our reviews team has now reached out, as we would not want to leave you feeling disappointed. Kind regards, Team Prestige Flowers

Posted 5 months ago

“EVEN BETTER TO ORDER THAN PREVIOUSLY”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're glad to hear it’s even better to order than previously. If there’s anything we can do to make your next order even better, please let us know. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Generally a good service apart from delivery.”

Helpful Report

Posted 5 months ago

Hello, Thanks for your review. We’re glad you generally had a good experience, though we’re sorry about the delivery issue. If you’d like to share any specifics or how we can improve, we’d love to hear. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Have used Prestige Flowers before, and was pleased with the flowers and service.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re delighted that you’re pleased with Prestige Flowers and our service. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Great service and affordable price!”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re glad you found the service great and prices affordable. If there’s anything else we can do for you, just let us know. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Ordered flowers for my bereaved sister on the first anniversary of her husbands passing. Beautiful flowers cheered up a very difficult day. First time I’ve used Prestige Flowers extremely happy with service and product”

Helpful Report

Posted 5 months ago

Hello Maggie, Thank you for your wonderful review. We’re honored to have helped on such a meaningful day. If you need anything else, we’re here. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Very efficient and quality”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re glad you found us very efficient and of high quality. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Easy to use, M&S Quality”

Helpful Report

Posted 5 months ago

Hello Graham, Thank you for your review. We’re glad you found it easy to use and that the quality met your expectations. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Terrible website setup - when paying with Apple Pay you have to do the Apple pay payment and then click another button. I didn’t realise this until my order didn’t arrive, by which time it was too late. Sort it out.”

Helpful Report

Posted 5 months ago

Hello, Thank you for taking the time to share your experience. I’m sorry to hear about the confusion with Apple Pay and the subsequent impact on your order. We understand how frustrating that can be. Kind regards, Team Prestige Flowers

Posted 5 months ago

“The flowers were delivered very efficiently but from the photo my friend send although very pretty didn’t seem as full a bouquet as the picture showed although.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're glad the delivery was efficient. We're sorry the bouquet didn't look as full as the picture. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“I attempted to send flowers to my mom that lives alone, a continent away, for her birthday. I specifically chose them because they indicated on their website that they could and would be delivering on Easter Sunday. I then received a notification that the delivery will be 3 days late!!! I didn't get any email or confirmation to indicate that they could not deliver on the day they said they would. I will never use this company again.”

Helpful Report

Posted 5 months ago

Hello, Thank you for taking the time to share your experience. After further investigation, I can see your order was delivered on Saturday, 4th April as requested. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Thank you for your prompt delivery. My niece loved her flowers. I place my orders from Australia and find your website easy to navigate.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re glad the delivery was prompt and your niece loved the flowers. We’re happy to hear you find the website easy to navigate from Australia. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Very easy to order my mother inlaws flowers for her birthday, ive been using this company for a while and the service and the flowers are exelent”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're glad the ordering process was easy and that you've been happy with our service and the flowers. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“A delightful array of beautiful fresh flowers delivered on correct day”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're delighted that you were pleased with the beautiful fresh flowers and that they were delivered on the correct day. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“really annoying site - i dont like having to open an account just to place an order . YOU SHOULD HAVE THE OPTION TO BUY WITHOUT THE ADDED HASSLE . you nearly lost my order. THANKS PL”

Helpful Report

Posted 5 months ago

Hello Peter, Thank you for sharing your feedback. We’re sorry the account creation requirement caused frustration and nearly affected your order. We do offer guest checkout, and we’re happy to help streamline the process for you on your next order. If you’d like, we can assist you directly to ensure a smooth experience. Kind regards, Team Prestige Flowers

Posted 5 months ago

“I received a box of ranunculus today 2nd April, as a gift for an upcoming birthday. The box arrived with a couple of dents in it and the flowers, when opened, were somewhat battered. I had to bin 5 stems because the flower heads were broken off just below the bud. Deeply disappointing and will be asking my family not to waste their hard earned pennies to send me flowers again. I don’t know when the item was ordered or when it was despatched; I am assuming next day.”

Helpful Report

Posted 5 months ago

Hello, Thank you for taking the time to leave your review. I’m very sorry to hear the box arrived with dents and the flowers were in a battered condition. That isn’t the experience we want for a gift. A member of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 5 months ago

“Lovely product, efficient delivery, reasonable price.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We’re glad you found the product lovely, delivery efficient, and the price reasonable. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

“The recipient loved the flowers”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We're glad the recipient loved the flowers. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 5 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews