Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,161 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely selection of flowers & gifts. Great service & reasonable prices. Always delivered on time & in great condition. Last well too.”

Helpful Report

Posted 2 years ago

Dear Sally, Thank you so much for your fantastic 5-star rating of Prestige Flowers! We are truly grateful for your kind words and appreciate you taking the time to share your experience. We're delighted to hear that you found our selection of flowers and gifts to be lovely, and that our service and prices were great. Ensuring timely deliveries and excellent condition is one of our top priorities, so we're thrilled to know that we met your expectations in this regard. We're also glad to hear that our flowers last well, providing long-lasting beauty. Thank you again for choosing Prestige Flowers. We look forward to serving you again in the future! Warm regards, Tom

Posted 2 years ago

“Seems to be a theme here ….. ordered flowers for my Sister’s birthday, not delivered!!! Arrived two days late, I haven't even complained because from other reviews there seems no point. Last order from me.”

Helpful Report

Posted 2 years ago

Hello Barbara, Thank you for taking the time to leave a review. We are so sorry to hear that your order was not delivered on your chosen date and missed this special occasion. We understand how important it is to have gifts delivered on time, especially for special occasions, and we are committed to ensuring that this does not happen again in the future. Warm regards, Tom

Posted 2 years ago

“Without even seeing the flowers, which are only going to be delivered this evening when the day is almost over. If I had known that the “courier” I paid £5.99 for, was going to be Royal Mail( which I have had numerous problems with) i would never have ordered from this company. These are for my daughter’s wedding day which, like I said are only going to be delivered at 7pm! Very disappointed.”

Helpful Report

Posted 2 years ago

Hello Michelle, Thank you for your review. I am very sorry for any disappointment caused regarding the delivery of your order. I have checked the tracking and can see that this was delivered at 11:13 am today. Best wishes, Rosie

Posted 2 years ago

“Placed an order Friday evening for delivery to be the following day, it is now Monday & the order is still no where to be seen!”

Helpful Report

Posted 2 years ago

Hello, We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Best wishes, Katie

Posted 2 years ago

“Royal Mail sent flowers off in wrong direction, so missed birthday. Royal Mail apologised, but Prestige Flowers offered no compensation - even suggesting that flowers could be late because Aberdeenshire is a long way away. I can assure Prestige Flowers that the road and rail links to Aberdeen and surrounding areas from the south are excellent. Will not be using Prestige Flowers again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback about your recent experience with Prestige Flowers. We are deeply sorry for the inconvenience caused by Royal Mail sending your flowers in the wrong direction, resulting in the missed birthday. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. I am very sorry for this and for any disappointment caused on this occasion. Warm regards, Rosie

Posted 2 years ago

“Paid a ridiculous amount for postage, selected the date I needed flowers to be delivered but once paid the delivery date changed! Pointless to have them now.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback on your experience with Prestige Flowers. We genuinely appreciate your valuable input and apologise for the inconvenience you encountered. As your order was placed after the cut-off time, next-day delivery was not available. The delivery charge is the cost for standard delivery. We are very sorry for any disappointment caused on this occasion. Best wishes, Katie

Posted 2 years ago

“Brilliant Service, beautiful flowers”

Helpful Report

Posted 2 years ago

Thank you so much, Izabel, for your incredible 5-star rating of Prestige Flowers. We are thrilled to hear that you found our service brilliant and the flowers beautiful. Your kind words mean the world to us! We look forward to the opportunity of serving you again in the future.

Posted 2 years ago

“Gave up,couldn't enter delivery address. Not Impressed”

Helpful Report

Posted 2 years ago

Dear Mike, thank you so much for taking the time to share your feedback with us regarding your experience with Prestige Flowers. We truly appreciate you reaching out to let us know about the issues you faced. We sincerely apologise for the inconvenience you encountered when you couldn't enter the delivery address. This is certainly not the level of service we strive to provide, and we understand your frustration. Our team is currently investigating the issue to ensure it is resolved promptly. Once again, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services and ensure a better experience for all our customers. Kind regards, Prestige Flowers Customer Support Team

Posted 2 years ago

“I was very dissapointed with the Wild and Wonderful medium sized bouquet bought for a 90th birthday. It didn't have as many flowers as shown in the medium size example, and there was no Thlaspi which made it look even smaller. I was considering ordering again for my mothers birthday but don't want to be dissapointed again.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback about your recent experience with Prestige Flowers. We genuinely appreciate your valuable input and sincerest apologies for the issues you encountered with the Wild and Wonderful medium-sized bouquet you purchased for the 90th birthday. We are truly sorry that it did not meet your expectations, as it lacked the expected number of flowers and did not include Thlaspi, which ultimately made it appear smaller. We understand how important it is for us to deliver the exact quality and presentation that is illustrated on our website, and we apologise for falling short on this occasion. We assure you that we constantly strive to improve our services and appreciate customers like you who bring such matters to our attention. Once again, thank you for your feedback and for choosing Prestige Flowers. Your satisfaction is of utmost importance to us, and we are committed to exceeding your expectations going forward. Warm regards, Rosie

Posted 2 years ago

“Fabulous service with beautiful products! I have ordered from Prestige Flowers many times. It is my go to online flower and plant gift shop.”

Helpful Report

Posted 2 years ago

Dear Mel,Thank you so much for your glowing 5-star rating of Prestige Flowers! We truly appreciate your kind words and continuous support. We are delighted to hear that you find our service fabulous and our products beautiful. It warms our hearts to be your go-to online flower and plant gift shop. We can't thank you enough for choosing us time and time again. If there's anything more we can do to exceed your expectations and make every experience with us even more special, please do not hesitate to let us know. We're always here to assist you in any way we can. Thanks again for your loyalty and trust in Prestige Flowers! Warm regards, Rosie

Posted 2 years ago

“Flowers are of poor quality and look nothing like web site photo both in quality and quantity.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your feedback about your experience with Prestige Flowers. We truly appreciate customers like you who provide valuable insights and help us to improve our services. We sincerely apologise for the issues you encountered regarding the poor quality of the flowers. We understand how disappointing this must have been for you, and we want to assure you that we take your concerns seriously. We would like to look into this for you. Please could you contact us at enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 2 years ago

“Very disappointed! There is a stark difference between what I ordered and what was delivered!”

Helpful Report

Posted 2 years ago

Dear Suzanne, thank you so much for taking the time to provide feedback on your recent experience with Prestige Flowers. We truly appreciate your honesty and value your feedback. We want to sincerely apologise for any inconvenience or disappointment caused by the difference between your order and the delivered product. We understand the importance of delivering exactly what was promised, and it is disheartening to hear that we fell short in this regard. We would like to take this opportunity to make things right for you. Please could you contact us at enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 2 years ago

“Flowers arrived exactly on time and website was simple and straightforward to use. I couldn’t recommend them more!”

Helpful Report

Posted 2 years ago

Dear Lucas, thank you so much for your outstanding 5-star rating of Prestige Flowers! We greatly appreciate your kind words and recommendation. Once again, thank you for choosing Prestige Flowers. We truly value your support and we hope to serve you again in the future. Best regards, Katie

Posted 2 years ago

“Great value, easy website to negotiate, good choice of extras, good delivery options.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to give us a glowing 5-star rating! We sincerely appreciate your support and are thrilled to hear that you had a wonderful experience with Prestige Flowers. Thank you again for choosing Prestige Flowers. We look forward to serving you again in the future. Best regards, Prestige Flowers Team

Posted 2 years ago

“This is an excellent website for ordering flowers. It was excellent value for £, gives you great voucher codes to save £, and the flowers are of excellent quality. I have used Prestige on a few occasions.”

Prestige Flowers 5 star review on 7th July 2024

Helpful Report

Posted 2 years ago

Thank you so much, Isobel, for your wonderful 5-star rating and for being a loyal customer of Prestige Flowers. We truly appreciate your support and are delighted to hear that our website has been excellent in providing you with a convenient platform for ordering flowers. We take pride in offering excellent value for money, with great voucher codes to help you save. Moreover, we are thrilled that you find our flowers to be of excellent quality. It means a lot to us that you have chosen Prestige Flowers for your floral needs on multiple occasions. Thank you once again for your kind words and continued loyalty. We look forward to serving you with more beautiful blooms in the future!

Posted 2 years ago

“Very disappointed- flowers not delivered. Tracking with Royal Mail was terrible and response from Prestige was to just send me the tracking number again. Disappointed my sister didn’t get flowers for her birthday. Would not use again”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide us with feedback regarding your recent experience with Prestige Flowers. We truly appreciate your honesty and value your input. We are sincerely sorry to hear that your flowers were not delivered as expected and for any inconvenience caused. We understand how important it is to have flowers sent on special occasions, and we apologise for falling short of your expectations in this regard. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 2 years ago

“Arrived on the wrong day”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback about your experience with Prestige Flowers. We truly appreciate customers like you who let us know about their thoughts and feelings. We are sincerely sorry to hear that your order arrived on the wrong day. We understand the importance of timely and accurate delivery, and we apologise for any inconvenience or disappointment this might have caused you. Once again, we thank you for bringing this matter to our attention, and we apologise for any disruption caused. Your feedback is tremendously valuable to us as we strive to improve our services. Warm regards, Tom

Posted 2 years ago

“This the 3thd time I have used Prestige Flowers, i cannot believe they only charge what they do, the prices are so reasonable and the quality of the flowers is very good, And i am known to be fussy over the state of the flowers on arrival. Well done guys”

Helpful Report

Posted 2 years ago

Dear Lynn, thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you have been satisfied with your experience with Prestige Flowers. Once again, thank you for your glowing review, Lynn! It's customers like you who motivate us to continuously strive for excellence. We look forward to serving you again in the future. Best regards, The Prestige Flowers Team

Posted 2 years ago

“Paid for next day delivery for my sisters birthday, Royal Mail received my flowers and gave me a time slot, flowers were never delivered on the day and are now being held in the local postage depot, god knows why.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. I am sincerely sorry to hear about the trouble you experienced with your flower delivery. I completely understand how important it was for the flowers to arrive on time for your sister's birthday, and I apologise for the inconvenience this has caused. It’s disappointing to know that despite paying for next-day delivery, the flowers were not delivered as expected and are now held at the local postage depot. If there are any further issues with this, please contact us at enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Katie

Posted 2 years ago

“What a wonderful choice of arrangements. Very special, and great value too. A winner.”

Helpful Report

Posted 2 years ago

Dear Tamla, thank you so much for your fantastic 5-star review of Prestige Flowers! We truly appreciate your kind words and are thrilled to hear that you loved our wonderful choice of arrangements. It means the world to us that you found them very special and great value too. We're so glad that we could provide you with a winner of a floral experience! Thank you once again for your support and for choosing Prestige Flowers. We can't wait to serve you again in the future. Best regards, Katie

Posted 2 years ago

Prestige Flowers is rated 4.4 based on 274,161 reviews