Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,160 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant service and flowers are absolutely beautiful 🤩”

Helpful Report

Posted 2 years ago

Dear Gillian,Thank you so much for taking the time to give Prestige Flowers a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. Warm regards, Tom.

Posted 2 years ago

“The flowers were for a wedding anniversary. They didn’t arrive on time, but two days later! Shocking service by Royal Mail for the price. Won’t be ordering from this company again.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. We are so sorry to hear that your order was not delivered on your chosen date and missed this special occasion. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Kind regards, Tom.

Posted 2 years ago

“Very easy sit to use, and gives you confidence especially with ordering for an overseas delivery. Would highly recommend and will continue to use Prestige Flowers, many thanks Andy”

Helpful Report

Posted 2 years ago

Hello Andy, Thank you so much for your amazing 5-star rating of Prestige Flowers! We truly appreciate your support and recommendation. We're delighted to hear that our website is user-friendly and instills confidence, particularly when placing overseas delivery orders. Rest assured, we will continue to provide you with top-notch service and beautiful bouquets. Many thanks again. Kind regards, Tom.

Posted 2 years ago

“THANK YOU FOR MAKING MY PURCHASE A SIMPLE MATTER. THE PRICE SUITED MY BUDGET TOO. THE FLOWERS ARE FOR A BEREAVED PERSON AND I WAS ABLE TO SELECT APPROPRIATE FLOWERS FOR THE OCCASION.”

Helpful Report

Posted 2 years ago

Hello Angela,Thank you so much for your outstanding 5-star rating of Prestige Flowers. We truly appreciate your feedback and are thrilled to hear that we were able to meet your expectations. Your kind words have made our day! We are delighted that our pricing suited your budget and that you found the process of purchasing flowers to be a simple matter. We understand the importance of selecting appropriate flowers for a bereaved person, and we are glad that we could assist you in finding the perfect arrangement for the occasion. Once again, thank you for choosing Prestige Flowers. We are here to serve you whenever you need us. Warm regards, Tom.

Posted 2 years ago

“2 of 3 bunches were lovely, strong beautiful flowers. The third bunch was poorer quality roses with 5 stems with brown outer petals. Photo of damaged flowers will not download”

Helpful Report

Posted 2 years ago

Hello Howard, Thank you for your taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. Kind regards, Tom.

Posted 2 years ago

“Very straightforward to order and promp response's”

Helpful Report

Posted 2 years ago

Dear Cathryn, Thank you so much for your glowing 5-star rating of Prestige Flowers! We really appreciate your support and are thrilled to hear that you found our ordering process very straightforward. Our goal is to make the entire experience as seamless as possible for our valued customers. We are pleased that you also found our response time prompt. Providing quick and efficient assistance is always a priority for us, so it's great to know that we were able to meet your expectations. Thank you once again for taking the time to share your positive feedback. We truly value your satisfaction and hope to serve you again in the future. Best regards, Tom.

Posted 2 years ago

“The site is very user friendly especially for someone recently in the UK. Also the extra gift options are really handy and good choices. I also didn’t feel put off by the suggestions. They were not pushy at all. Thanks Also the speedy delivery is great for us last ‘minuters’ Regards Shereen”

Helpful Report

Posted 2 years ago

Dear Shereen, Thank you so much for your fantastic 5-star rating of Prestige Flowers! We greatly appreciate your kind words and we're thrilled to hear that you found our site to be very user-friendly, especially as someone recently in the UK. We're delighted that you found our extra gift options to be handy and with good choices. We strive to provide a wide range of options to suit every occasion and taste. And don't worry, we aim to offer suggestions without being pushy, so it's great to hear that you didn't feel put off by them at all. We understand that sometimes last-minute surprises happen, and our speedy delivery is here to assist you in those moments. We're happy to be of service, even for the last 'minuters' like yourself. Thank you again for your kind review and for choosing Prestige Flowers. We look forward to the opportunity to serve you again in the future! Warm regards, Tom.

Posted 2 years ago

“Disaster. For some reason this company can't cope with people sending flowers with credit cards from countries other than England. Tried to send flowers to my sister-in-law, and they cancelled the order. Sadly, after we had told her they were coming, and after they had already TAKEN MY MONEY. They say it will be returned in 3-5 days, but it's already showing on my credit card. Find another florist, these people are hopeless.”

Helpful Report

Posted 2 years ago

Hello Christi, thank you for taking the time to leave a review. Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team. Kind regards, Tom.

Posted 2 years ago

“I was seriously injured which has left me temporarily incapacitated. Sadly my wife died recently as well. I don't know what I would do without my dear daughters, they do so much to keep me going. Sending them flowers is the ideal way of saying a huge, thank you, and sending them my love.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you so much for your exceptional 5-star rating of Prestige Flowers. We truly appreciate your kind feedback and are delighted to know that our flowers brought joy to you and your loved ones. We were deeply moved by the short text you shared, and our hearts go out to you during this difficult time. We understand that words can hardly express the challenges you have faced, and we admire your strength in pushing through. We sincerely hope that the flowers you sent to your dear daughters conveyed your immense gratitude and love for everything they do to support you. Please know that we are always here to assist you with any floral needs you may have, and we genuinely appreciate your continued trust in our services. Warmest regards, Tom.

Posted 2 years ago

“Excellent flowers/delivery and value for £!”

Helpful Report

Posted 2 years ago

Hello Isobel, Thank you so much, Isobel, for your glowing 5-star review of Prestige Flowers! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our flowers, delivery service, and the overall value for money. We are commited to providing top-notch products and service, and your kind words only motivate us further. Thank you for choosing Prestige Flowers, and we look forward to serving you again in the future! Kind regards, Tom.

Posted 2 years ago

“Trustpilot reviews Thanks for your review! Prestige Flowers Chris Cooper 0 reviews GB Rated 1 out of 5 stars Updated just now Definitely do not waste your money. Definitely do not waste your money. I spent £50 on what was supposed to have been a large selection of flowers. What I received was the equivalent of a reduced bunch of flowers from the supermarket. The quality was absolutely awful. The customer service was even worse. I am still waiting for an email acknowledgment. Seriously, take your custom elsewhere. Spoke to.someone who claim there is nothing wrong with the flowers refused to accept a return / replacement/refund absolutely laughable company I will.be contacting offcom absolute cowboys goto tesco”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. Kind regards, Tom.

Posted 2 years ago

“Placed a order for flowers to be delivered and on a day and they didn’t arrive, no contact from company or delivery company at all. No use selecting a day as you probably won’t receive them… hope whenever they do arrive they’re at least in a good condition”

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to leave a review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. We apologize for the shipping issue you encountered with the delay of the Royal Mail couriers. We would have wanted your flower order to reach you within the expected timeline. We will look into this matter and make sure it does not affect our customers in the future. Kind regards, Tom.

Posted 2 years ago

“The flowers arrived and were a disappointment! They were mostly fillers and not what is shown in pictures online”

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to leave a review. I am very sorry to hear that you felt that the flowers did not resemble the images online and I do apologise for any upset this has caused. Kind regards, Tom.

Posted 2 years ago

“Flowers didn't arrive on requested delivery date. Flowers are date sensitive, this just isn't good enough.”

Helpful Report

Posted 2 years ago

Hello Chris, thank you for your review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. We apologize for the shipping issue you encountered with the delay of the Royal Mail couriers. We would have wanted your flower order to reach you within the expected timeline. We will look into this matter and make sure it does not affect our customers in the future. Kind regards, Tom.

Posted 2 years ago

“After the glowing review I gave you I was very disappointed to receive my nearly £70 bunch of flowers with half of the half dead”

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. A member of our customer support team has now contacted you. We hope this can be resolved. Kind regards, Tom.

Posted 2 years ago

“Fantstic, excellent service. Site was easy to navigate. The flowers arrived in excellent condition. the experience seems personal and that somone cares. You want someone has gone the extra mile and this service certilnly does. Coudn't recommend them highly enough”

Helpful Report

Posted 2 years ago

Dear Marion, Thank you so much for your amazing 5-star rating of Prestige Flowers! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic and excellent experience with our service. It's wonderful to know that our website was easy to navigate and that the flowers arrived in excellent condition. We take great pride in providing a personal touch and ensuring that our customers feel cared for. It is heartwarming to hear that you felt someone had gone the extra mile for you. Once again, we sincerely thank you for your kind words and for recommending our service so highly. We look forward to serving you again in the future! Warm regards, Tom.

Posted 2 years ago

“Nobody can do it better than prestige flowers I love ordering from them and my aunt loves receiving them she tells me they last a long time I know I can depend on them to send my flowers even tho I do order them few months before my aunts birthday and Christmas I've been ordering flowers from them quite few years now and they have never got it wrong even if it's a Sunday well done”

Helpful Report

Posted 2 years ago

Hello Carol, Thank you so much for giving Prestige Flowers a wonderful 5-star rating! We are thrilled to hear that you love ordering from us and that your aunt enjoys receiving our beautiful blooms. Nobody does it better than Prestige Flowers, and we are delighted to know that our flowers last a long time. We truly appreciate your loyalty over the years and your trust in us to deliver your flowers on special occasions like your aunt's birthday and Christmas. Your satisfaction means the world to us, and we will continue to strive for excellence in our services. Even on Sundays, we are committed to getting it right! Thank you again for your kind words and continuous support. We look forward to serving you and your loved ones with our magnificent flowers for many more years to come. Warm regards, Tom.

Posted 2 years ago

“Easy website, with lots of choice. Flowers have always been delivered on time and have received positive feedback from all recipients.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for your amazing 5-star rating of Prestige Flowers! We truly appreciate your kind words and are delighted to hear that our website was easy to use and offered a wide selection. It's fantastic to know that our flowers have consistently been delivered on time and have received positive feedback from all the lucky recipients. We strive to provide the best service possible, and your satisfaction is our ultimate goal. Thank you once again for choosing Prestige Flowers, and we look forward to serving you in the future! Kind regards, Tom.

Posted 2 years ago

“Have used this company for several years, very happy with the service. The website is easy to navigate and the delivery pass is great value.”

Helpful Report

Posted 2 years ago

Hlelo, Thank you so much for your amazing 5-star rating of Prestige Flowers! We truly appreciate your continued loyalty and support over the years. We're thrilled to hear that you are very happy with our service and find our website easy to navigate. Your kind words about our delivery pass value are also greatly appreciated. We look forward to serving you for many more years to come. Kind regards, Tom.

Posted 2 years ago

“Having sent flowers to a bereaved colleague whose husband had died the day before, I was not made aware of the state of the flowers due to her being otherwise occupied and of which £57 was paid. When I emailed pictures and requested some form of recompense, the £10 offered was totally inappropriate and just meant us having to spend more. CS showed no empathy for the situation and replied in scripted form dismissing how bad they were.. Don't be convinced by reviews on their site look at dates chart made over 3 years ago. Leave well alone and spend your money elsewhere.”

Helpful Report

Posted 2 years ago

Hello Nicola, thank you for taking the time to leave a review. We are incredibly sorry for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! We are sorry to hear that you were displeased with the flowers you received and we would like to make this right. We apologise for the condition they arrived in and we understand how upsetting this can be especially during such a difficult time. A member of our customer support team has now contacted you regarding this issue. We hope this can be resolved. Kind regards, Tom.

Posted 2 years ago

Prestige Flowers is rated 4.4 based on 274,160 reviews