Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,159 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful flowers received in fresh condition.”

Helpful Report

Posted 1 year ago

Hello. Thank you so much for taking the time to leave us a 4-star rating for Prestige Flowers. We appreciate your feedback and are thrilled to hear that you received beautiful flowers in fresh condition. At Prestige Flowers, our utmost priority is to deliver the highest quality products and ensure customer satisfaction. We are delighted that our efforts were reflected in your experience. If there is anything else we can do to enhance your future encounters with us, please don't hesitate to let us know. Best Regards, Tom.

Posted 1 year ago

“Beware! Next day delivery does not mean next day delivery, read the small print as they told me to do. Once the flowers have been dispatched they admit no responsibility for late delivery. "We are still operating within our terms in which the sale was made, and have 3 days to deliver this item." Unfortunately my mother did not receive my gift on her 80th Birthday and I was offered a small amount off my next order to make up for it. A company like this is only as good as their courier network and unfortunately they have chosen badly.”

Helpful Report

Posted 1 year ago

Hello, thank you for taking the time to leave a review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. We apologize for the shipping issue you encountered with the delay of the Royal Mail couriers. We would have wanted your flower order to reach you within the expected timeline. We will look into this matter and make sure it does not affect our customers in the future. Kind regards, Tom.

Posted 1 year ago

“Great flowers delivered that won't break the bank. So impressed with the service, and professionalism.”

Helpful Report

Posted 2 years ago

Dear Efty, Thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and are thrilled to hear that you were impressed with our service and professionalism. Great flowers delivered at an affordable price is what we strive for, and we are delighted to have met your expectations. Your satisfaction means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Prestige Flowers! Best regards, The Prestige Flowers Team

Posted 2 years ago

“Beautiful flowers and grate service 10/10 Have used many time to apologise to my wife. Would recommend.”

Helpful Report

Posted 2 years ago

Dear Kyle, thank you so much for your fantastic 5-star rating and for taking the time to leave us such a lovely review! We are thrilled to hear that you find our flowers beautiful and that our service has met your expectations. Once again, we sincerely appreciate your recommendation. It's customers like you that make our job so fulfilling. Thank you for choosing Prestige Flowers!

Posted 2 years ago

“WHAT A GREAT SERVICE WHEN FLOWERS NEEDED URGENTLY”

Helpful Report

Posted 2 years ago

Thank you so much, Sharon, for your amazing 5-star rating of Prestige Flowers! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We pride ourselves on providing excellent service, especially in those urgent moments when flowers are needed. We're delighted that we were able to meet your expectations and deliver the perfect flowers right when you needed them. Thank you again for choosing Prestige Flowers and we hope to serve you again in the future!

Posted 2 years ago

“Lovely flowers and gift, fast delivery and easy to order process”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5-star rating of Prestige Flowers! We are thrilled to hear that you had such a positive experience with us. Once again, thank you for taking the time to leave us such a kind review. We look forward to serving you again in the future! Best regards, Prestige Flowers Team

Posted 2 years ago

“Good & easy to use when wanting to send flowers to those that need a cheer, flowers arrive beautifully & last for the duration expected.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for your kind review! We're delighted to hear that you found our service easy to use and that the flowers brought cheer to their recipients. It's wonderful to know that they arrived beautifully and lasted as expected. We look forward to serving you again in the future!

Posted 2 years ago

“When ordering the flowers I picked the large flowers excepting them to be as they were in the photos that were advertised after receiving the flowers I was in complete shock most of the flowers were dead and was completely destroyed after paying so much for the service i expected only the best ! I would never use yourselves again and would never recommend to anyone I have seen nicer flowers in supermarkets that cost a fraction of the price ! Absolutely devastating!”

Helpful Report

Posted 2 years ago

Dear Charlene, thank you for taking the time to share your experience with us at Prestige Flowers. We sincerely appreciate your feedback and apologise for the disappointment you faced with the order. We understand how important it is for the flowers to match the advertised photos, and we are truly sorry that they fell short of your expectations. It must have been incredibly disappointing to receive dead and damaged flowers, especially after paying for our service. We strive to deliver only the best quality flowers and we deeply regret that we failed to do so on this occasion. Please could you send us some birds-eye view images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 2 years ago

“Two days late still no sign of the flowers I ordered”

Helpful Report

Posted 2 years ago

Dear Craig, thank you so much for taking the time to provide your valuable feedback regarding your experience with Prestige Flowers. We truly appreciate your effort in letting us know about the delay in receiving your order. We sincerely apologise for any inconvenience caused by the late delivery of the flowers you ordered. This is not the level of service we strive to deliver, and we are deeply sorry for any disappointment or frustration this may have caused. I can see that our customer service team has responded to your email to look into this for you. Best wishes, Katie

Posted 2 years ago

“I’ve used this company twice now for very special occasions and they never fail to please me and the gifted person. The time and effort they put into making these flowers the best is outstanding! 10/10 from me always”

Helpful Report

Posted 2 years ago

Thank you so much, Katie, for the amazing 5-star rating! We are thrilled to hear that you have chosen Prestige Flowers not once, but twice, for your special occasions. Your kind words about the time and effort we put into creating the best flowers mean the world to us. We are committed to constantly delivering outstanding service and it's incredible to know that we have exceeded your expectations. Your continuous support means a lot to us, and we look forward to serving you with beautiful flowers in the future. Thank you again for your trust and for choosing Prestige Flowers.

Posted 2 years ago

“Absolutely disgusting service! Delayed delivery, absolutely not respectful customer service. Flowers delivered late, ablosutely not fresh, all roses dead! Do not want to refund. Say, they guarantee 100% complete satisfaction but do not guarantee delivery on named date and cannot guaranree freshness of what's been sent out! Terms & conditions signed on purchase mean customer is happy with the above! Never ever again! Do not recommend!”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a review. We sincerely apologise for the negative experience you had with our service. Your feedback is very important to us, and we are truly sorry for the inconvenience caused. Regarding the delayed delivery, we understand how crucial timely deliveries are, especially for special occasions. We are investigating the cause of this delay to prevent it from happening in the future. We are equally concerned about the quality of the flowers you received. Freshness is a top priority for us, and we are disappointed to hear that the roses were not up to our usual standards. Please accept our deepest apologies for this. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Tom

Posted 2 years ago

“Fantastic flowers beautiful, very fast delivery service and many beautiful bouquets to choose from so happy”

Helpful Report

Posted 2 years ago

Dear Josephine, thank you so much for your glowing 5-star review of Prestige Flowers! We truly appreciate your kind words and cannot express how thrilled we are that you had such a fantastic experience with us. We take pride in our beautiful flowers, fast delivery service, and wide selection of exquisite bouquets. It warms our hearts to know that we made you happy. Thank you once again for choosing Prestige Flowers. We look forward to serving you again in the future! Warm regards, Rosie

Posted 2 years ago

“Thank. U. First using. Ur company.. They were delivered. On the due date. And daughter was very pleased thank u. Will be using u again.”

Helpful Report

Posted 2 years ago

Dear Lisa, thank you so much for your wonderful 5-star rating of Prestige Flowers! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our company. We are delighted to learn that your flowers were delivered on the scheduled date and that your daughter was pleased with them. Your satisfaction is our top priority, and we are pleased to have met your expectations. Thank you again for choosing us and for your kind words. We look forward to serving you again in the future! Warm regards, Rosie

Posted 2 years ago

“What a wonderful web site good not be more impressed with prestige flowers 🌷”

Helpful Report

Posted 2 years ago

Dear John, Thank you so much for your wonderful 5-star rating of Prestige Flowers! We truly appreciate your kind words, and we couldn't be more thrilled to hear that you were impressed with our website. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future! Warm regards, Tom

Posted 2 years ago

“Atrocious - ordered on the 4th for next day delivery. No communications until a note from Toyal Mail informed me the flowers were delivered succesfuly... Monday the 8th... When questioned the excuse was that Edinburgh is remote and therefore cannot garantee delivery! Beware and do not trust - better stay away all together and go with a reputable florist, like Interflora.”

Helpful Report

Posted 2 years ago

Dear Stefan, thank you so much for taking the time to share your feedback on your recent experience with Prestige Flowers. We genuinely appreciate your honesty and willingness to let us know about your disappointment. We want to sincerely apologise for the inconvenience you faced regarding the delivery of your flowers. We completely understand your frustration with the lack of communication and the delayed delivery. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Tom

Posted 2 years ago

“Website is misleading as delivery to some postcodes takes much longer. This should be flagged when entering the postcode. Flowers very poor and not good value for money. The pictures of the bouquets online do not reflect the actual quality or quantity of flowers. Very disappointed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your feedback with us regarding your experience with Prestige Flowers. We truly appreciate your input and apologise for any inconvenience caused. We apologise that you found our website to be misleading in terms of delivery times for certain postcodes. We understand how important it is for our customers to have accurate information, and we will consider your suggestion in order to improve our website's transparency. Furthermore, we are deeply sorry to hear that the received bouquet did not meet your expectations in terms of both quality and value for money. We understand how disappointing this must have been for you. We strive to accurately represent our products online, and we appreciate your feedback about the actual appearance of the flowers upon delivery. Thank you once again for bringing these matters to our attention. Best regards, Rosie

Posted 2 years ago

“Over half the flowers were dead or dying…..slimy rotting leaves and petals, Had to throw a large amount away immediately, I dont want to tell the person who sent them as they’ll be so upset, but they were absolutely shocking.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback with us regarding your experience with Prestige Flowers. We truly appreciate customers like yourself who give us valuable insights into their purchases. We deeply apologise for the unfortunate condition in which your flowers arrived. We understand how disappointing it must have been to receive half the bouquet in such poor condition, with slimy rotting leaves and petals. We sincerely regret any inconvenience caused and are committed to addressing this issue promptly. I have contacted you directly via email. Best wishes, Ellie

Posted 2 years ago

“I have been using this company for a good while nows. Flowers fresh and vibrant.”

Helpful Report

Posted 2 years ago

Dear Sharon, thank you so much for your incredible 5-star rating of Prestige Flowers! We truly appreciate your loyalty and support as a long-time customer. We're thrilled to hear that you find our flowers fresh and vibrant, as we strive to deliver only the best quality blooms. Once again, thank you for your glowing review. We can't wait to serve you again in the future! Warmest regards, The Prestige Flowers Team

Posted 2 years ago

“Iv used Prestige Flowers a few times now for family and friends and they remarked how lovely they were which was pleasing to hear.”

Helpful Report

Posted 2 years ago

Dear Jacqueline, thank you so much for your kind words and the fantastic 5-star rating you gave Prestige Flowers! We truly appreciate your support and are thrilled to hear that you have been a loyal customer. Your feedback means the world to us. Once again, thank you for choosing Prestige Flowers. We look forward to serving you and your loved ones in the future! Best regards, Katie

Posted 2 years ago

“Amazing flowers. Amazing service. Thank you!”

Helpful Report

Posted 2 years ago

Dear Alex, Thank you so much for the fantastic 5-star rating you gave Prestige Flowers. We truly appreciate your support and feedback. We are thrilled to hear that you found our flowers and service amazing. At Prestige Flowers, we strive to provide the best possible experience for our customers, and your kind words reaffirm that we are on the right track. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future. Best regards, Katie

Posted 2 years ago

Prestige Flowers is rated 4.4 based on 274,159 reviews