Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time i have used Perstige Flowwers very happy with the service easy to and got every thing i needed wil use again”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your 5/5 review. We’re pleased to hear you were happy with the service and that you got everything you needed. We’d love to welcome you back. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Thank you so much for the prompt delivery of beautiful flowers to my dear friend in the UK who recently lost her husband to cancer. Your prompt delivery of flowers was very timely and appreciated to my dear friend as I live in New Zealand and was very pleased with your fantastic service. Thank you so much.”

Helpful Report

Posted 2 months ago

Hi Kathleen, Thank you for your 5/5 review. We’re pleased to hear the prompt delivery and beautiful flowers brought some comfort to your friend in the UK, especially during such a difficult time. Kind regards, Team Prestige Flowers

Posted 2 months ago

“This business has never let me down. I'm in New Zealand and my mum is in Belfast so easy and reliable on line purchases are important.”

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Posted 2 months ago

Hi Jackie, Thank you for your 5/5 review. We’re pleased to hear the online service is easy and reliable for sending to your mum in Belfast from New Zealand. Kind regards, Team Prestige Flowers

Posted 2 months ago

“My husband and I received a beautiful Rose and Lilly bouquet recently. The quality and freshness of the blooms were first class. Based on our experience, we have ordered the same bouquet as a gift to a friend.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5/5 review. We’re delighted to hear the Rose and Lily bouquet arrived beautifully and that the quality and freshness were first class. It’s wonderful to know you’ve decided to share the same bouquet as a gift for a friend. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Recipients was very pleased with item. Delivery was on day promised but time was changed 3 times resulting in rather inconvenient evening delivery. Not idea as this was a post surgery gift. I purchased this as it could be opened and displayed rather than having to arrange flowers which was impossible in this situation and this fact was greatly appreciated by the recipient. However I would like to see a greater choice of ready planted goods.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 4/5 review. We’re glad the item was well received and could be opened/displayed. We’re sorry the delivery time changes caused inconvenience, especially given your post-surgery situation. We’ll take your feedback about a greater choice of ready planted goods into account. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Excellent flowers. Excellent service”

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Posted 2 months ago

Hi Wendy, Thank you for your 5/5 review. We’re glad the flowers and service were excellent. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Always fresh flowers and the choice is unbeleivable.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5/5 review. We’re glad the flowers were always fresh and that the choice is unbelievable. Kind regards, Team Prestige Flowers

Posted 2 months ago

“The flowers were excellent I would recommend these flowers for any occasion”

Helpful Report

Posted 2 months ago

Hi Muriel, Thank you for your 5/5 review. We’re glad the flowers were excellent and that you would recommend them for any occasion. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Excellent service and lovely flowers Well fone”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5/5 review. We’re glad you found the service excellent and the flowers lovely. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Beautiful arrangement and very fresh”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5/5 review. We’re glad you found the arrangement beautiful and very fresh. Kind regards, Team Prestige Flowers

Posted 2 months ago

“The images and descriptions are very misleading compared to what actually arrived. Save your money and shop elsewhere. I paid for the largest bundle available, but when it arrived, it looked more like the smallest bouquet you could pick up for a few pounds at a supermarket. The flowers were nowhere near the size or value advertised and were definitely not worth the price paid.”

Helpful Report

Posted 2 months ago

Hello, We’re really sorry to hear that your bouquet did not meet your expectations and that the images and descriptions seemed misleading. We take concerns like this seriously. A member of our reviews team has now reached out, and we hope this can be resolved. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Very late delivery and very poor quality of flowers on final arrival. Poor customer support as a result.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your review. After further investigation, I can confirm that your order was being delivered to an area classified as hard to reach. Deliveries to these locations can take up to three additional days to arrive. This information is clearly stated on each product page and is accepted as part of our Terms and Conditions when an order is placed. I can also see that you have provided photographs of the bouquet. Following a review of these images, we have been unable to identify any quality issues. It appears that the roses arrived with their guard petals still attached, which is completely normal and helps protect the blooms during transit. These petals can be easily removed once the bouquet is received. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I ordered flowers and gifts to arrive on the 13th, today is the 15th of June and still no delivery. Probably half dead if ever this delivery is made. I think the company is run by Morons or AI robots because talking to them is like talking to a brick wall.”

Helpful Report

Posted 2 months ago

Hello George, We’re really sorry to hear about the delay and the frustration you’ve experienced. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Had a huge amount of bother processing this order. Wouldnt accept my password at first, didnt send me a reminder, tried to go through facebook, no success snd then suddenly after about my 10th attempt i had no bother at all???”

Helpful Report

Posted 2 months ago

Hi Linda, Sorry to hear you had trouble with processing your order and the login steps. We appreciate you letting us know about the difficulties you faced. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I have ordered from Prestige flowers often, in the last 12 months 5 times and that is just privately. Sometimes people who I had send flowers would send me a picture and usually what was actually delivered did not look as good as on the website, but you don't want to complain about everything, because it were still nice flowers, though overpaid. My last order was supposed to contain 12 peonies. I had paid 10,- additionally to go from standard (10) to 12. The flowers delivered only contained 8 (beautiful) peonies. I brought this up with Amelia from Prestige flowers, because that is a big underdelivery, and I had paid specifically for the upgrade. I would have been happy if this was acknowledged and if I would have gotten a voucher to cover the underdelivery that I could use for next time. First Prestige fobbed me of with 'Flowers look bigger when they are in bloom, so be patient', then after I mentioned that this was not my question, I got a 'large is 10 not 12 stems', then when I mentioned I still only got 8, it was back to that their experts judged that it was a nice bouquet. It was, but it did not contain the 10 pound upgrade. So this is the last time I have ordered at Prestige. Not because of the quality of the flowers, but because of the customer service and because of the blatant under-delivery that seems structural rather than accidental. I work at a big company and we also use Prestige professionally, I have just informed our secretary pool and procurement department not to use Prestige anymore. It's really a pity.”

Helpful Report

Posted 2 months ago

Hello Marielle, We’re really sorry to hear about the under-delivery and the experience with the responses you received. A memebr of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Lovely flowers for my granddaughter to celebrate her results”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for your 5/5 review. We’re glad the flowers were lovely for your granddaughter to celebrate her results. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Already ordered from you and Can't ty you enough My family are over the moon with anything I have purchased from you So ty once again.for such beautiful flowers birthday cake and little hamper I will not go anywhere else only to prestige flowers”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your 5/5 review. We’re thrilled to hear your family are over the moon with everything you’ve purchased, and we’re glad you’re happy with Prestige Flowers. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Placed an order for ETHEREAL DELIGHT (Medium, including deliver) - What was received was a bouquet that looked lacking in volume, the flowers were wilted and just looked like it was taken from a whole different arrangement for this order. You're better off going down to your all convenience store, not only will you pay ALOT less but you'll see what you're buying as well.”

Helpful Report

Posted 2 months ago

Hello, We’re really sorry to hear that the Etheral Delight bouquet didn’t meet expectations and that the flowers appeared wilted and miscollected. A member of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Ordering was easy, paying wasn't !!”

Helpful Report

Posted 3 months ago

Hi John, Sorry to hear you had trouble with paying. We appreciate you letting us know about the difficulty. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Delivery 24 hours late - this after was told it had been delivered but it hadn't. When it did turn up the flowers were practically dead (see photo) Won't refund - all I've been offered is £10 credit or another bouquet! Bit late now as the moment has gone (60th birthday).”

Helpful Report

Posted 3 months ago

Hello, We’re really sorry to hear about the late delivery and the condition of the flowers. A member of our reviews team has reached out. Kind regards, Team Prestige Flowers

Posted 2 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews