Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 273,829 Reviews

86 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.4

Based on 273,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“navigating the website was simple and clear, making it easy to explore available options! I enjoyed the choices and selected Moonshadow, which features a style of flowers I wouldn’t usually choose. The prices were reasonable, though I deducted a star because I wish the default images showed the standard size rather than the larger options. It feels somewhat like false advertising.”

Helpful Report

Posted 3 months ago

Hello Jake, Thank you for your thoughtful 4-star review! We're glad to hear you found our website easy to navigate and enjoyed the selection of flowers, including your choice of Moonshadow. We appreciate your feedback regarding the default images, and we'll certainly take that into consideration to enhance the shopping experience. We look forward to welcoming you back soon! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“What a absolute disgrace of a company, my sister ordered bouquet of flowers for my birthday, they arrived 7.30pm birthday nearly done and to make matters worse bouquet that was ordered arrived as a little bunch of roses, no resemblance to what my sister ordered and paid for, they then had audacity to offer my sister £10 off her next order. I do not recommend this business and would strongly advise anyone to look at other companies.”

Helpful Report

Posted 3 months ago

Hello Jacqui, Thank you for your feedback. I’m truly sorry to hear that your experience with us was disappointing. We strive to ensure that every order meets our customers' expectations, and it’s clear we fell short in your case. Your concerns about the delivery time and the appearance of the bouquet have been noted, and we will address these issues accordingly. We understand how important it is to receive the right flowers for special occasions, and we sincerely apologize for the inconvenience caused. Warm regards, Team Prestige Flowers

Posted 3 months ago

“DO NOT ORDER ! I ordered a large bouquet and cream team. The flowers were nothing like the photos. Customer service response after asking for “ how well did we do?” was poor! Photos displayed looking NOTHING like the photos and then the company said photo sent should have been sent asap after asking for feedback.All I wanted was a large bouquet as ordered!”

Helpful Report

Posted 3 months ago

Hello, Thank you for sharing your feedback. I’m truly sorry to hear that your experience with us did not meet your expectations. We strive to provide accurate representations of our arrangements, and it’s disheartening to know that we fell short. Your feedback is incredibly valuable, and we will address your concerns with our team to ensure we improve in the future. A member of our reviews team has now contacted you, and we hope to resolve this soon. Warm regards, Team Prestige Flowers

Posted 3 months ago

“Best service.. used a few times and cannot explain how happy I was with the delivery!!! Exceptionally happy”

Helpful Report

Posted 3 months ago

Hello Farah, Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you were exceptionally happy with our delivery service. Your satisfaction means the world to us, and we can't wait to serve you again in the future! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“A lovely assortment of Flowers at a reasonable price”

Helpful Report

Posted 3 months ago

Hello Alan, Thank you for your wonderful 5-star review! We're delighted that you loved the assortment of flowers and found them reasonably priced. We strive to offer beautiful options that bring joy. We look forward to your next visit! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“Thank you so much for your prompt service. The order was easy to place and having the extra gift choice to go with the flowers, it was easy to order.”

Helpful Report

Posted 3 months ago

Hello Keith, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service prompt and ordering easy. We're glad the extra gift option made your experience even better. We look forward to serving you again soon! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“Excellent. P,leas ensure delivery on day specified. Thanks. Will use you again”

Helpful Report

Posted 3 months ago

Hello MR, Thank you for your great 4-star review! We appreciate your feedback and will make sure to fulfill your delivery on the specified day. We look forward to serving you again in the future! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“The mode to order is very straight forward and no hassles. So this is what I will be rating. Once the product is delivered and photos taken than I will give another review . Thanks”

Helpful Report

Posted 3 months ago

Hello, Thank you for your thoughtful 4-star review! We're glad to hear that you found our ordering process straightforward and hassle-free. We look forward to hearing your feedback once your product is delivered. Warm wishes, Team Prestige Flowers

Posted 3 months ago

“I have used your website to order flowers to be delivered a couple of times now and it has been easy and quick to do so. Allowing me to order the day before for next day delivery. So pleased with the 1st experience, I have come back again to order. I have been assured that the flowers were lovely and arrived in good condition. Thank you”

Helpful Report

Posted 3 months ago

Hello Sally, Thank you so much for your glowing 5-star review! We're delighted to hear that you've had a smooth experience ordering from us and that your flowers have been well-received. It's always a joy to know our customers are happy! Warm wishes, Team Prestige Flowers

Posted 3 months ago

“I have used Prestige Flowers on several occasions and have never been disappointed. The website is very easy to use and delivery as promised. I am now a priority member.”

Helpful Report

Posted 3 months ago

Hello Tony, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’ve had consistently great experiences with us and that you find our website easy to use. Warm wishes, Prestige Flowers

Posted 3 months ago

“For my mother's 60th birthday I wanted to suprise her with a nice bunch of flowers for her big day. There are a large number of companies offering flower delivery services but I chose Prestige due to their fair pricing and promise to deliver next day if flowers ordered night before. I ordered my flowers a week in advance and requested they be delivered the day before my mother's birthday. Flowers did not arrive. To top this off, Prestige have no customer services at the weekend. My mother has now gone away on holiday thinking her son couldn't be bothered to buy her anything. Thanks Prestige 👍🏼 I will now need to chase a refund and my mother will return from her trip to dead flowers - I can imagine they won't look like they do in your advertised pictures on the site after all. *Update* Prestige Flowers have refused to supply me with a refund due to the delay. They haven't even offered to send a new bouquet on her return. DO NOT USE THIS COMPANY. There are plenty of other companies out there who know what customer services is....crooks”

Helpful Report

Posted 3 months ago

Hello Daniel, Thank you for taking the time to leave a review. I’m very sorry to hear about your experience — especially as your order was meant to surprise your mother for such a special occasion. We completely understand how disappointing this must have been and sincerely apologise for the delivery delay and the frustration caused by being unable to reach us over the weekend. We always aim to deliver on time and in perfect condition, so it’s deeply regrettable that this didn’t happen for you. Please be assured that your comments have been shared with our team so we can investigate what went wrong and prevent this from happening again. Warm regards, Katie

Posted 3 months ago

“Flowers are always delivered when ordered And in a fantastic condition simply lovely”

Helpful Report

Posted 3 months ago

Hello Mark, Thank you for your delightful 5-star review! We’re so pleased to hear that your flowers arrived on time and in fantastic condition. Warm wishes, Prestige Flowers

Posted 3 months ago

“Received flowers today from my son for my 81st birthday , I couldn’t believe them when I opened the box . They will most probably be dead my tomorrow I am dreading if he ft me and ask to see a picture of them . He lives in Australia so relays on a good service if he paying for it . If this is normal practice from a florist I can’t believe it is still has customers.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. I’m so sorry to hear that your birthday flowers arrived in poor condition — that’s certainly not the experience we want for our customers, especially on such a special occasion. Please accept our sincere apologies. Please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order details and 'Review' in the subject line, so we can look into this for you. Warm regards, Katie

Posted 3 months ago

“Great service to Scottish islands”

Helpful Report

Posted 3 months ago

Hello, Thank you for your amazing 5-star review! We're thrilled to know that you found our service to be excellent for the Scottish islands. Warm wishes, Prestige Flowers

Posted 3 months ago

“Extremely easy site to navigate. Found everything I needed for my order in a matter of minutes, and everything was fairly priced.”

Helpful Report

Posted 3 months ago

Hello Matthew, Thank you for your fantastic 5-star review! We're so glad to hear that you found our site easy to navigate and that you could quickly find what you needed at great prices. Warm wishes, Prestige Flowers

Posted 3 months ago

“I always use Prestige Flowers to purchase a wide range of flowers and gifts for loved ones special days and little treats. Have always received high quality products in a timely manner and in excellent condition! Would highly recommend them everyone!”

Helpful Report

Posted 3 months ago

Hello Craig, Thank you for your wonderful 5-star review! We’re thrilled to hear that you consistently choose Prestige Flowers for your gifts and that our products have met your expectations in quality and delivery. Warm wishes, Prestige Flowers

Posted 3 months ago

“Pre ordered some 2 x Bunches of flowers for my daughters wedding , when they arrived they looked completely different, customer service did not help were very rude , kept saying put them in water they will bloom , as if they would change completely . Never buy flowers from them, you will not get what you paid for, I had to find more flowers in one day. They just did not care.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. I’m so sorry to hear that the Florist’s Choice bouquet didn’t meet your expectations. Our website does explain that each arrangement is unique and that the images online are examples of the style. We really value your feedback and will be sure to pass it along to our Florist Manager. A member of our review team will be in touch via email shortly to hopefully resolve this. Best wishes, Rosie

Posted 3 months ago

“I’ve been ordering prestige flowers and sending them out for a while now and they’ve never disappointed. Always a prompt delivery, and beautifully selected flowers.”

Helpful Report

Posted 3 months ago

Hello Lucy, Thank you for your lovely 5-star review! We’re delighted to hear that you have consistently enjoyed our prompt delivery and beautifully selected flowers. Warm wishes, Prestige Flowers

Posted 3 months ago

“I purchased next day delivery flowers, ensured that the ones i chose fell in that category, i picked the date i needed and received confirmation that the flowers will be delivered on that day, but unfortunately they were delivered 3 days later. Also i received a picture of the flowers and they didn't look like the bouquet i ordered. So I'm disappointed.”

Helpful Report

Posted 3 months ago

Hello, Thank you for taking the time to leave a review. We’re truly sorry to hear about the delay in your flower delivery and that the bouquet you received did not match your expectations. We understand how disappointing this can be, especially when you were looking forward to a special moment. Please contact our Customer Care team at enquiries@prestigeflowers.co.uk with your order details and images of the bouquet within 3 days of delivery. Kindly include “REVIEW” in the subject line so we can locate your message quickly. Our team will be happy to assist! Thank you for bringing this to our attention. Warm wishes, Ellie

Posted 3 months ago

“I CAN HIGHLY RECOMMEND PRESTIGE FLOWERS, THEY ARE ALWAYS SO HELPFUL WITH THE CHAT FACILITY IF NEEDED, WITH A WIDE RANGE OF BEAUTIFUL GIFTS AND FLOWERS. THANK YOU.”

Helpful Report

Posted 3 months ago

Hello Andrew, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our chat facility helpful and are delighted that you appreciate our wide range of beautiful gifts and flowers. Warm wishes, Prestige Flowers

Posted 3 months ago

Prestige Flowers is rated 4.4 based on 273,829 reviews