Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with your service and delivery etc”

Helpful Report

Posted 2 months ago

Hi Mike, Thank you for letting us know. We’re glad you’re happy with the service and delivery. Kind regards, Team Prestige Flowers

Posted 2 months ago

“My only issue is that in this day and age, your website (as with most others) still doesn't recognise the apostrophe in a surname, and I get some ridiculous version of my name on orders. Time to get this sorted.”

Helpful Report

Posted 2 months ago

Hello Jane, Thank you for letting us know. We’re sorry for the issue with surnames not being recognised and the incorrect name appearing on orders. We’ll pass your note to the online team to investigate and improve this. Kind regards, Team Prestige Flowers

Posted 2 months ago

“fast delivery”

Helpful Report

Posted 2 months ago

Hello, Thank you for letting us know. We’re glad you were happy with the fast delivery. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Fast delivery”

Helpful Report

Posted 2 months ago

Hello James, Thank you for letting us know. We’re glad you experienced fast delivery. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Nice and easy to order, turned up next day.”

Helpful Report

Posted 2 months ago

Hi Luke, Thank you for letting us know. We’re glad you found ordering easy and that it arrived the next day. Kind regards, Team Prestige Flowers

Posted 2 months ago

“The only thing I would say is that ordering process is very difficult. All I wanted to do is to pick the flowers , pay for them and have them delivered.i did not want to open an account,get the code and all the back and fourth stuff that you ask me.it serves no purpose at all. The flowers have been fantastic so far but process must be made easier. Please do so !!”

Helpful Report

Posted 2 months ago

Hello Frank, Thank you for your feedback. We’re glad the flowers have been fantastic. We’re sorry the ordering process felt difficult, and we’ll pass your note to the online team to consider how the process can be made smoother. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Your website keeps changing tmy postcode when completing an order. I changed it on numerous occasions but the incorrect postcode still came up.on my final order. Also I can also see a charge added for a gift card which I did not select that option.”

Helpful Report

Posted 2 months ago

Hello, We’re sorry to hear that you found the ordering process difficult. If you need any assistance in the future, our team is available to help place orders over the phone should that be more convenient. Regarding the message card, I can see that this option was selected during the ordering process and a message was added for the recipient. Unfortunately, as a message card was requested and included with the order, we’re unable to provide this as a free addition. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I place an order a few days ago and everything was perfect! Thank you! 🙏🏻”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing this—we’re thrilled to hear your order was perfect. If you need anything else, we’re here. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Would be better if when viewing order you could see message you have attached”

Helpful Report

Posted 2 months ago

Hello Gary, Thank you for your feedback. We understand you’d like to see the attached message when viewing your order. We’ll pass this suggestion to the online team for consideration. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I ordered from Prestige in June, and my Brother sent a photo. The flowers were even more beautiful than advertised. I just ordered again, and I will only use Prestige Flowers. I will send a photo when he receives them. Thank you for your precise and artistic arrangements! Robin”

Helpful Report

Posted 2 months ago

Hello Robin, Thank you for your wonderful words! We’re delighted to hear the arrangements were even more beautiful than advertised and that you’re happy with Prestige Flowers. We look forward to your photo when they arrive. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Hi I wanted to order 5 lots of flowers. I rang Prestige Flowers and was on hold for almost 35 minutes. Very disappointing I still haven't managed to get them even online to order.”

Helpful Report

Posted 2 months ago

Hello, We’re sorry to hear about the long hold time and the trouble ordering online. That isn’t the experience we aim to provide, and we understand how frustrating this must be. Kind regards, Team Prestige Flowers

Posted 2 months ago

“flowers are so bad, brown wilting and not what i thought i was getting. I will never buy from your company again. totally disappointed and my wife said these are the worst flowers I have ever given her. I paid extra for large costing me %53 including delivery. I should have went to Tesco paid half the price and got 30% more flowers”

Helpful Report

Posted 2 months ago

Hello Michael, We're very sorry to hear that you were disappointed with the condition of your flowers and that they did not meet your expectations. We understand how upsetting it is when a gift intended for a special occasion does not arrive as hoped. This is not the standard we aim to deliver. Freshness and quality are extremely important to us, and all bouquets are prepared and checked before dispatch. However, we appreciate that in this instance you felt the flowers arrived in poor condition and would appreciate the opportunity to resolve this for you. A member of our reviews team has reached out directly; we hope this can be resolved. Kind regards, Team Prestige Flowers

Posted 2 months ago

“My favourite online flower delivery service without a doubt! The flowers are so gorgeous I couldn’t recommend enough”

Helpful Report

Posted 2 months ago

Hello, Thank you for your wonderful words! We’re thrilled to hear you consider us your favourite online flower delivery service and that you find the flowers gorgeous. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Their computer system needs to be updated correctly. What’s there now? Not everybody is computer compatible it should be made simpler. 👍”

Helpful Report

Posted 2 months ago

Hello, We're sorry to hear that you found our website difficult to use. We appreciate that not everyone has the same level of confidence with technology, and we want our ordering process to be as simple and accessible as possible for all of our customers. For any future orders you may wish to make, you are more than welcome to order over the phone with our Customer Service team, who would be happy to assist you! Your comments are greatly appreciated and will be shared with the relevant team as we continue to review and improve our website and overall user experience. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Easy to order Good price and fab product They also arrived as requested”

Helpful Report

Posted 2 months ago

Hello Mandy, Thank you for taking the time to share your experience. We’re delighted to hear the ordering process was easy and that the product arrived as requested. We hope the gift was enjoyed! Kind regards, Team Prestige Flowers

Posted 2 months ago

“The choice of flowers was lovely but the site is not very user friendly. I couldn't tell you about the flowers as they were being sent to someone else on a date after this order was placed.”

Helpful Report

Posted 2 months ago

Hello Margaret, We're delighted to hear that you liked our selection of flowers, although we're sorry to learn that you found our website difficult to use. We appreciate you bringing this to our attention, and your comments will be shared with the relevant team as we continue working to improve the online shopping experience. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Was a pleasant surprise -she was not expecting - yes she loved them”

Helpful Report

Posted 2 months ago

Hello Sue, Thank you for taking the time to leave your lovely review. We're delighted to hear the flowers were a pleasant surprise and that they were so well received. It's wonderful to know your recipient loved them. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Good service and lovely flowers.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your kind review. We're delighted to hear that you were pleased with both our service and the flowers. We really appreciate your support and look forward to helping you with your future flower deliveries. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Very good service”

Helpful Report

Posted 2 months ago

Hello, Thank you for your kind feedback. We're glad you were happy with the service you experienced and hope to see you back soon! Kind regards, Team Prestige Flowers

Posted 2 months ago

“Flowers were absolutely stunning for the price but would have preferred the colours shown on the site. Although they did say it may not be the same if they’re not in stock. My daughter loved them. And arrived within the time given”

Helpful Report

Posted 2 months ago

Hello Marie, Thank you for your kind feedback. We're delighted to hear you were pleased with the flowers and that your daughter loved them. We appreciate your understanding regarding the colour variation. While we always aim to replicate the arrangements shown on our website as closely as possible, occasional substitutions may be necessary to ensure we use the freshest, highest-quality blooms available. We're also pleased to hear your order arrived within the expected timeframe. Thank you for choosing us, and we hope to fulfil another order for you again soon! Kind regards, Team Prestige Flowers

Posted 2 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews