Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers”

Helpful Report

Posted 3 months ago

Hi Lesley, Thank you for your 5/5 review. We’re glad you found the flowers Lovely. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Flowers are stunning got a friend flowers for her birthday she reall loved them they were called blue sapphire wasn't sure when she first received them but she sent me a picture a few days later and I knew I had made the right choice prestige flowers have flowers for all occasions services is very quick and you can also buy wee extras to buy with youre flowers would recommend them I have used them before always been happy with any purchase I have made and are really reasonable priced and good value for the money you pay”

Helpful Report

Posted 3 months ago

Hi Teresa, Thank you for your 5/5 review. We’re really glad to hear the Blue Sapphire bouquet was loved and that you’ve had positive experiences with our service and extras. We appreciate your support and recommendation. Kind regards, Team Prestige Flowers

Posted 2 months ago

“DO NOT ORDER FROM PRESTIGE FLOWERS! I ordered flowers for a friend who had recently undergone major surgery and arranged for them to be delivered directly to her home. I paid £38 for a bouquet that looked beautiful online and also paid extra to upgrade to the medium-sized arrangement shown in the photographs. My friend messaged to thank me when they arrived, but it wasn't until I visited her three days later that I saw how disappointing they actually were. The bouquet was tiny, looked nothing like the advertised image, and several of the flowers were already drooping just two days after delivery. When I contacted Prestige Flowers to complain, they refused to provide a refund and instead offered £15 account credit, which would require me to spend even more money with them. After around 20 emails back and forth, they eventually agreed to refund £15, which is still less than half of what I paid. I've attached photos showing the bouquet that was advertised compared with what was actually delivered. It's particularly disappointing because if I hadn't visited my friend in person, I would never have known how poor the flowers were, as she was too polite to complain. It makes me wonder how many customers receive bouquets that don't match the advertised images when the flowers are sent directly to the recipient and the purchaser never sees them.”

Helpful Report

Posted 3 months ago

Hello, We’re really sorry to hear about the discrepancy between what was advertised and what was delivered, and that you were unhappy with the refund outcome. Unfortunately, as you accepted our offer, we would be unable to discuss this further. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Used several times and my partner has been over the moon each time.”

Helpful Report

Posted 3 months ago

Hi Ian, Thanks for your 5/5 review. We’re glad to hear your partner has been over the moon with each arrangement. We appreciate your continued support. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I send flowers and small add- ons 7 or 8 times a year. I have found that "Prestige Flowers" to be best of all the other firms that I have tried. The recipients have always been highly delighted. I recommend people to try "Prestige", they won't be disappointed.”

Helpful Report

Posted 3 months ago

Hello Andrew, Thanks for your 5/5 review. We’re glad Prestige Flowers has been the best choice for you and that recipients have been delighted. We appreciate your recommendation. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Very happy with ease of ordering and quality of product.”

Helpful Report

Posted 3 months ago

Hello, Thanks for your 5/5 review. We’re glad you’re happy with the ease of ordering and the quality of the product. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I'm so glad I found you, the bouquet, the personalized card are fantastic and the fact that you can send a video message is brilliant. Thank you”

Helpful Report

Posted 3 months ago

Hello, Thanks for your 5/5 review. We’re glad you’re happy with the bouquet and the personalized card, and that the video message feature is brilliant. Kind regards, Team Prestige Flowers

Posted 3 months ago

“NOT GOT FLOWERS YET BUT GOOD WEBSITE EAST TO FOLLOW.”

Helpful Report

Posted 3 months ago

Hello, Thanks for your 5/5 review. We’re glad you found the website easy to follow. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Prestige deliver beautiful flowers that last a long time the quality and price are so good.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your 5/5 review. We’re glad the flowers are beautiful, long-lasting, and represent good value for you. Kind regards, Team Prestige Flowers

Posted 3 months ago

“The flowers that arrived were lovely, but not at all what was displayed on the website showing the display and certainly not £61 of value. Purchase with caution and have no expectation of the flowers looking similar to what the website shows.”

Helpful Report

Posted 3 months ago

Hello, We're sorry to hear the arrangement didn’t match the website display or the expected value. Your feedback matters, and we’ll share it with the relevant team for review. We would love the opportunity to investigate this further. A memebr of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 3 months ago

“DO NOT USE! DISGUSTING SERVICE Would happily leave 0 stars, 1 star is a bonus for this SCAM company. Ordered flowers and fruit basket for my mum, who is in hospital very sick, with next day delivery. Nothing arrived on the delivery day. The flowers arrived the next day, looking like they were already dead. Left in a box somewhere in the hospital. Sent photos to the company who shrugged it off and said contact again in 3 days as they seen nothing wrong. Fast forward the flowers look the same and they are refusing to honour their 100% satisfaction policy, or even address the disgrace they sent. And to make matters worse 6 days later no fruit basket! After my appalling experience with their customer services, I told them I wanted the fruit basket refunded and they suggested sending it again! Ridiculous!! In 36 years I have never experienced service so bad, in any sector, in the world. Absolutely disgusting service start to finish. DO NOT USE!”

Helpful Report

Posted 3 months ago

Hi, We’re really sorry to hear about the delivery issues, the condition of the flowers, and the missing fruit basket. Your feedback matters, and we’ll share it with the relevant team for review. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Flowers arrived on day requested. Selection was really good, in great condition. Look good still after a week in our house. very pleased”

Helpful Report

Posted 3 months ago

Hello, Thank you for your 5/5 review. We’re glad the delivery was on the day requested, the selection was good, and the flowers are lasting well. Kind regards, Team Prestige Flowers

Posted 3 months ago

“My friend was very happy with her flowers and said they were beautiful and lasted well. Ordering was easy and straightforward.”

Helpful Report

Posted 3 months ago

Hello Gayner, Thank you for your 5/5 review. We’re delighted to hear the flowers were beautiful, lasted well, and that ordering was easy for you. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Go elsewhere very poor customer service I ordered the florist choice bouquet for my daughters special birthday,it had 3roses,3spray chrysanthemums,2dried out Gerberas and some greenery £27 ! Definitely not value for money both in volume and condition, I complained and was told they could not offer a remedy! A replacement maybe? GO ELSEWHERE THEY DONT DESERVE YOUR MONEY”

Helpful Report

Posted 3 months ago

Hi there, We’re really sorry to hear about the bouquet issues and the service you received. Your feedback matters and we’ll share it with the relevant team for review. Kind regards, Team Prestige Flowers

Posted 3 months ago

Helpful Report

Posted 3 months ago

Hi there, We’re really sorry to hear about your experience with the bouquet and the service you received. Your feedback is important, and we’ll ensure it’s shared with the appropriate team for review. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I ordered flowers to be delivered next day for an old lady's birthday. The flowers were not delivered on that date. When I telephoned I was brushed off with a " well you ordered standard delivery which can take longer" even though it was not made clear at the time of ordering. Not helpful at all to be told I should have used special delivery. Won't be using these again. Very poor customer service.”

Helpful Report

Posted 3 months ago

Hi there, We’re really sorry to hear about the delivery issue and the response you received. It’s important that delivery options are clear, and we’ll pass your feedback to the appropriate team for review. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Really good speed of delivery and flowers are stunning”

Helpful Report

Posted 3 months ago

Hello Katherine, Thank you for your 5/5 review. We’re delighted to hear the delivery was quick and the flowers are stunning. If there’s anything else you’d like us to know, please feel free to reach out. Kind regards, Team Prestige Flowers

Posted 3 months ago

“As I am now on my journey to lifes new beginning I would like to say that over many years of sending flowers from Prestige both the rever and I have been given emence please the quality is always the very best .As a exflorist I can say that with on hesition good luck to you in this very up and down shopping cliamate G🧚‍♂️”

Helpful Report

Posted 3 months ago

Hello Gail, Thank you for your kind 5/5 review. We’re glad to hear the quality has always met your expectations over the years, and we appreciate your kind words from a former florist’s perspective. Wishing you all the best on your life's new beginning. Kind regards, Team Prestige Flowers

Posted 3 months ago

“nice flowers good delivery”

Helpful Report

Posted 3 months ago

Hello Chris, Thank you for your wonderful 5/5 review. We’re glad you found the flowers nice and the delivery good. If there’s anything else you’d like us to know or help with, please feel free to reach out. Kind regards, Team Prestige Flowers

Posted 3 months ago

“If anyone is thinking of using Prestige Flowers they should be aware pictures are very misleading. Picture 1 is the Website one of a standard bunch. Picture 2 is what arrived! I’m sure customers can spot the difference! Delivery said Sunday, arrived Tuesday. Long term and regular customer, but after spending a day talking to customer services no joy. My annual subscriptions will be cancelled when it finishes”

Helpful Report

Posted 3 months ago

Hi Mike, We’re really sorry to hear about the issues you’ve raised with the photos, delivery timing, and the response from customer services. Your feedback is important, and we’ll ensure it’s shared with the appropriate team for review. Kind regards, Team Prestige Flowers

Posted 3 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews