Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Prestige flowers before and was very pleased.”

Helpful Report

Posted 2 months ago

Hello Anne, Thank you for your feedback. We're delighted that you've chosen to order with us before and hope you enjoyed our service. We hope to see you again soon! Kind regards, Team Prestige Flowers

Posted 2 months ago

“The flowers I ordered for my aunties birthday arrived 5 days late in a heatwave! I messaged at 3 days and was told to wait but message with photos if they were damaged. My auntie sent me photos of the incredibly dead flowers. I sent these to customer services and was accused of using AI images. Are you kidding me?”

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to leave us a review. We're sorry to hear that you were disappointed with your experience. We take all customer concerns seriously and have reviewed your complaint thoroughly. Although we were unable to reach the same conclusion on every aspect of the claim, we wanted to resolve the matter amicably and therefore issued a full refund as a gesture of goodwill. We're sorry that we were unable to restore your confidence in us and appreciate you taking the time to share your feedback. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Fantastic service and product. Website layout is really ergonomic and easy to navigate. Flowers are beautiful!”

Helpful Report

Posted 2 months ago

Hello Matt, Thank you for your fantastic feedback! We’re delighted to hear you were pleased with both our service and flowers, and that you found our website easy to navigate. We really appreciate your kind words and support and look forward to delivering for you again in the future. Kind regards, Team Prestige Flowers

Posted 2 months ago

“My go to for flowers is always Prestige Flowers. Every time I order for friends and family they all comment on how long the flowers last and how beautiful they are! Would recommend”

Helpful Report

Posted 2 months ago

Hello Debbie, Thank you for your wonderful feedback! We’re delighted to hear that we’re your go-to for flowers and that your friends and family consistently enjoy the quality and longevity of our arrangements. We really appreciate your recommendation and look forward to delivering more beautiful flowers for you in the future. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Simple and easy to navigate website. Used a number of times and have always been very pleased with the service.”

Helpful Report

Posted 2 months ago

Hello Sally, Thank you for your positive feedback! We’re delighted to hear that you find our website simple and easy to navigate, and that you’ve been pleased with our service on multiple occasions. Kind regards, Team Prestige Flowers

Posted 2 months ago

“I had at least 4 trys with this order and with each try, somethin was a little different! With my last try I learnt that I could get a discount with a particular code shown. That was a good bit!! I don't find ordering over the Internet easy. I would much rather have a phone number .”

Helpful Report

Posted 2 months ago

Hello Carolyn, Thank you for your feedback. We're pleased to hear you were able to take advantage of a discount code, although we're sorry to learn that you found the ordering process difficult. We appreciate that online ordering isn't everyone's preferred option, and we understand why you would have liked the opportunity to place your order over the phone. For any future orders, you are more than welcome to call our telephone line 0344 310 5555, and a member of our Customer Service team would be happy to place it over the phone for you. Kind regards, Team Prestige Flowers

Posted 2 months ago

“always beautiful flowers and on time”

Helpful Report

Posted 2 months ago

Hello Jeannette, Thank you for your lovely feedback! We're delighted to hear that you consistently receive beautiful flowers and that deliveries arrive on time. We truly appreciate your continued support and look forward to delivering for you again soon. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Website easy to use . Good choice of flowers let's hope they live to my expectations!”

Helpful Report

Posted 2 months ago

Hello Maria, Thank you for your lovely feedback! We're pleased to hear you found our website easy to use and enjoyed our selection of flowers. We hope your bouquet exceeds your expectations, and if there's anything we can help with, please don't hesitate to get in touch. We hope you enjoy your flowers! Kind regards, Team Prestige Flowers

Posted 2 months ago

“They got my order wrong the first time but rectified it quickly”

Helpful Report

Posted 2 months ago

Hello Etienne, Thank you for your feedback. We apologise that your order was incorrect initially, but we're pleased to hear that our team was able to resolve the issue quickly. We appreciate your understanding and thank you for giving us the opportunity to put things right. Kind regards, Team Prestige Flowers

Posted 2 months ago

“As usual flowers were beautiful and chocolates perfect,but delivery was a day late. When I reported this the response was swift,and the next day my neice recieved the package.The price was satisfactory.I will use again.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your kind feedback. We're delighted to hear that you were pleased with the flowers and chocolates, and that your niece enjoyed her gift. We do apologise that the delivery was later than expected, but we're pleased our team was able to respond quickly and help resolve the issue. Thank you for your understanding and for your continued support. Kind regards, Team Prestige Flowers

Posted 2 months ago

“So far so good 🦋”

Helpful Report

Posted 2 months ago

Hello Lesley, Thank you for your feedback! We're pleased to hear that everything has gone well so far. We hope the rest of your experience is just as positive, and if there's anything we can help with, please don't hesitate to get in touch. Kind regards, Team Prestige Flowers

Posted 2 months ago

“The flowers were a far cry from what the bouquet we ordered from the website was like, almost £50 for this. It has obviously just been flung together. I could have bought better from Tesco's at half the price. No way will I be using this lot again”

Helpful Report

Posted 2 months ago

Hello Joyce, We sincerely regret that the flowers did not reflect the expectations set by the images on our website and apologise for any disappointment this may have caused. We would appreciate the opportunity to investigate further for you. A member of our reviews team has reached out; we hope this can be resolved. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Ordered a large rose serenade bouquet, and was delivered less than 24 hours later! A lovely mix of open and budding flowers, and they arrived with no breakage to any stems! 10/10 would recommend.”

Helpful Report

Posted 2 months ago

Hello Lacey, Thank you for your wonderful feedback! We're delighted to hear that your bouquet arrived so quickly and in perfect condition. It's great to know you were pleased with the mix of blooming and budding flowers, and we're especially grateful for your recommendation. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Beautiful flowers easy to use website”

Helpful Report

Posted 2 months ago

Hello, Thank you for your kind feedback. We're delighted to hear that you were pleased with the flowers and found our website easy to use. Kind regards, Team Prestige Flowers

Posted 2 months ago

“This is my first time ordering from Prestige Flowers, I ordered the Joyful Bouquet. Ordered late yesterday afternoon and they arrived today from Royal mail with notifications of the time they would arrive. The flowers are beautiful, well packaged and very fresh, vibrant and colourful. I definitely choose the right Bouquet and the right supplier. I will be using Prestige for future orders Thank you.”

Helpful Report

Posted 2 months ago

Hello Julie, Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with us was such a positive one. It's fantastic to know that your bouquet arrived promptly, was fresh, and beautifully presented. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Fresh when delivered on time for a birthday gift.”

Helpful Report

Posted 2 months ago

Hello Paula, Thank you for your positive feedback! We're delighted to hear the flowers arrived fresh and on time for the birthday celebration. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Have used prestige flower quite a few times in the past but ordered flowers for anniversary last week which arrived in the evening although they said they would be there between 1230 and 14.30 so gave them another chance to delivery flowers to a colleague that was leaving our work today email said they would be delivered between 11.15 and 13.15 fine no flowers here yet and she is leaving in 30 minutes last time l will order from this company flowers were not cheap so will be asking for a refund not a good reply from customer service when l enquired what time they would turn up at”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry to hear about the late deliveries and the disappointing response from our customer service. That isn’t what we aim for, and we understand your frustration given the delivery time windows. If you’d like us to review this further, please contact our support with your order details so we can look into it. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Late delivery for my anniversary and bad customer service”

Helpful Report

Posted 2 months ago

Hello Fauzan, We’re truly sorry to hear of your disappointment regarding the delivery of your order. After reviewing the tracking information, we can see that a delivery was attempted; however, there was no response at the address. Please note that we do rely on the recipient being available to accept the delivery. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Very good service fresh and on time”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you for your 5/5 review. We’re pleased to hear the service was very good, and that the flowers were fresh and on time. Kind regards, Team Prestige Flowers

Posted 2 months ago

“Brillant easy to order and pay,Flowers arrived in time for birthday”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your 5/5 review. We're pleased you found the ordering and payment easy and that the flowers arrived in time for the birthday. Kind regards, Team Prestige Flowers

Posted 2 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews