Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,251 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

Visit Website

Write Your review

Tell us how Prestige Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Flowers delivered on time where lovely.”

Helpful Report

Posted 3 months ago

Hello there, Thank you for your wonderful 5/5 review. We’re glad the flowers were lovely and delivered on time. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Really beautiful flower!”

Helpful Report

Posted 3 months ago

Hello Rebecca, Thank you for your wonderful 5/5 review. We’re thrilled to hear you think the flowers are really beautiful. If there’s anything else we can do for future orders, please don’t hesitate to let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“The order process was simple and a delight to use. Will use again in future.”

Helpful Report

Posted 3 months ago

Hello David, Thank you for your wonderful 4/5 review. We’re glad the order process was simple and you’ll use us again in the future. If there’s anything we can do to make your next experience even better, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“ALWAYS EXCELLENT SERVICE AND VALUE”

Helpful Report

Posted 3 months ago

Hello Frank, Thank you for your wonderful 5/5 review. We’re thrilled you’ve experienced always excellent service and value. If there’s anything else we can do for future orders, please don’t hesitate to let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Brilliant”

Helpful Report

Posted 3 months ago

Hello Josh, Thank you for your wonderful 5/5 review. We’re thrilled to hear you found the bouquet brilliant. If there’s anything else we can do for future orders, please don’t hesitate to let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Expensive no much flowers mostly greenery”

Helpful Report

Posted 3 months ago

Hello, We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. Kind regards, Team Prestige Flowers

Posted 3 months ago

“A little withered on delivery. Picked up a little over next few days but wanted to be better”

Helpful Report

Posted 3 months ago

Hello there, Thank you for your feedback. We’re sorry to hear the bouquet arrived withered and didn’t improve as expected. We’d like to make this right—please let us know if you’d prefer a replacement, a refund, or any other solution for future orders. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I have been ordering flowers through Prestige Flowers for a good few years and I have never been let down on the delivery times and the quality of the flowers.”

Helpful Report

Posted 3 months ago

Hello Margaret, Thank you for your wonderful 5/5 review. We’re thrilled to hear you’ve trusted Prestige Flowers for several years and that delivery times and flower quality have consistently met your expectations. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Beautiful flowers and beautifully written message, would recommend this company.”

Helpful Report

Posted 3 months ago

Hello there, Thank you for your wonderful 5/5 review. We’re thrilled you found the flowers beautiful and the message well written, and that you’d recommend Prestige Flowers. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I bought two bouquets on behalf of my mother for two of her friends. When they both sent a photo of the individual bouquets, it showed one with half the flowers and the other with wilting roses, within 4 days of receiving the bouquet Prestige Flowers insisted that I send more photos because they could not judge the condition on the ones sent. Hardly likely to happen. ( M & S had refunded on one photo some years previous) The bouquets totalled over £70. Prestige offered £20 off my next purchase. Not really going to happen as I will never use them again. I asked that the £20 be sent to Cheddar Food Bank and to date have not heard back from Prestige Flowers”

Helpful Report

Posted 3 months ago

Hello Piper, I’m really sorry to hear about the condition of the bouquets and the frustration you experienced. This isn’t the standard of service we aim to provide. I can see that you contacted us 14 days after delivery, which is outside our reporting window, and this is why our Customer Support team was unable to assist further at that stage. We would not want you to be left feeling disappointed, and from the images provided, we can see there is a quality issue with order 9673787. A member of our Reviews team has already reached out to you to help resolve this matter. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Excellent ordering and delivery was as normal, excellent”

Helpful Report

Posted 3 months ago

Hello Bill, Thank you for your wonderful 5/5 review. We’re thrilled to hear that ordering and delivery were excellent as normal. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“It made my mums Mother’s Day very special as I couldn’t be there with her as I live in Australia but doing this made her happy so thank you ☺️”

Helpful Report

Posted 3 months ago

Hello Lynette, Thank you for your wonderful 5/5 review. We’re delighted to hear your gesture made your mum’s Mother’s Day special even from Australia. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Beautiful flowers delivered on time”

Helpful Report

Posted 3 months ago

Hello there, Thank you for your 4/5 review. We’re glad to hear the flowers were beautiful and delivered on time. If there’s anything we can do to make your next experience a 5/5, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I asked all my questions and they were so helpful and patient with me very nice customer service and helped me me so much with my situation Thanks again.”

Helpful Report

Posted 3 months ago

“Please note the apartment number got changed from 1707 to 1001. Please correct it ASAP.”

Helpful Report

Posted 3 months ago

Hello Mustafa, Thank you for your review. I’m truly sorry that we couldn’t cancel or change your order this time, and I apologise for any disappointment or inconvenience this caused. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I am sharing my experience so other customers can make an informed decision. I placed an order requesting a next-day delivery for a birthday. The order was not delivered on the requested date because the company ran out of stock of one item. Instead of sending the available items or offering an immediate solution, they paused my order without informing. After multiple messages, I finally convinced them to deliver my purchase, but it never arrived. The flowers were not delivered in time for the birthday, and the company is now refusing to issue a refund, claiming that a delivery attempt was made—even though no delivery was ever attempted. The issue is not only the missed delivery date, but the lack of responsibility, communication, and resolution. As a customer, I paid for a specific date and service, and that service was not fulfilled. I cannot recommend this company based on my experience.”

Helpful Report

Posted 3 months ago

Hello, I’m really sorry to hear about the missed next-day delivery and the confusion around your order. This is not the service we aim to provide, and I understand how frustrating this must have been. I can see a member of our reviews team reached out 2 months ago with a resolution, and you have not yet responded. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Absolutely atrocious delivery service. A bouquet was to be delivered to The Virgin Hotel in Edinburgh, there is construction in that area , instead of finding a place to stop , and make the delivery, I was told customer refused. Absolutely incorrrect I checked and no delivery was ever made or refused at the hotel. Of course , Prestige have taken the money and will do nothing to correct the situation or talk to the courier. I will never recommend them or use them again, your far batter off using local florists. , which I will now do.”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We are sorry to hear about the delivery issues you experienced and understand how disappointing this must have been. Please understand that when an order is refused by the recipient, we are unfortunately unable to offer compensation, as this decision is outside of our control. If you require any further assistance, our team would be happy to help. Kind regards, Team Prestige Flowers

Posted 3 months ago

“I'm an 80-year-old living in New Zealand and it's nice to know that I can rely on Prestige Flowers to "deliver" in both senses of the word, when I need to celebrate my UK families special occasions.”

Helpful Report

Posted 3 months ago

Hello Duncan, Thank you for your wonderful 5/5 review. We’re thrilled you can rely on Prestige Flowers to deliver in both senses of the word for your UK family’s special occasions. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“Great service so easy for me to order and send flowers from New Zealand to UK and they were delivered the following day. Would highly recommend”

Helpful Report

Posted 3 months ago

Hello, Thank you for your wonderful 5/5 review. We’re thrilled that ordering from New Zealand to the UK was so easy and that the flowers were delivered the next day. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

“This made my mum very happy when she received it. It was a shame it arrived the day after her birthday when I booked it for but otherwise I always use them”

Helpful Report

Posted 3 months ago

Hello Lynette, Thank you for your wonderful 4/5 review. We’re glad it made your mum very happy. We’re sorry it arrived the day after her birthday. If there’s anything we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 months ago

Prestige Flowers is rated 4.4 based on 274,251 reviews