Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,250 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely selection of blooms in perfect colours. Very easy to order with good selection of delivery dates. Love them”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for sharing your lovely feedback. We’re glad you enjoyed the selection of blooms, perfect colours, and easy ordering with good delivery date options. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Nice and easy to use”

Helpful Report

Posted 1 month ago

Hi Ben, Thanks for your feedback. We’re glad you found it nice and easy to use. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Beautiful fresh flowers, a very pretty selection that were delivered next day. Will order again.”

Helpful Report

Posted 1 month ago

Hi, Thank you for sharing your lovely feedback. We’re delighted you found the flowers beautiful and fresh, and that the selection was to your liking with next-day delivery. We look forward to your next order. Kind regards, Team Prestige Flowers

Posted 1 month ago

“I love to use prestige flowers due to the website being so easy to navigate, with plenty of choice of high quality flowers and products”

Helpful Report

Posted 1 month ago

Hi Bethany, Thank you for sharing your feedback. We’re glad to hear the website is easy to navigate and that you’re happy with the choice and quality of our flowers and products. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Speedy delivery”

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Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re glad to hear the delivery was speedy. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Avoid. I paid around £50 for a birthday gift that consisted of fresh flowers and chocolates, ordered on Wednesday for a scheduled Saturday delivery. The birthday came and went. Days later, the flowers still hadn't arrived. The issue isn't simply that a parcel was late. The product I purchased no longer exists. Fresh flowers delivered several days after the occasion are no longer the fresh birthday gift I paid for. The timing, quality and sentiment were all fundamental parts of the purchase. What disappointed me even more was Prestige Flowers' response. Rather than accepting responsibility, they repeatedly referred to courier delays and their terms and conditions, despite accepting the order, confirming the delivery date and taking payment. Their proposed resolution was to refund the £5.99 delivery charge while retaining payment for an order that failed in its core purpose. This experience has completely eroded my confidence in Prestige Flowers. I won't be ordering from them again.”

Helpful Report

Posted 1 month ago

Hello, We’re sorry to hear about the late delivery and that the flowers and chocolates didn’t meet the occasion or your expectations. We understand how important timing and sentiment are, and we appreciate you sharing what happened and how the proposed resolution felt. I can see that further resolution has been offered and accepted. We are happy this has now been resolved. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Lovely flowers as always”

Helpful Report

Posted 1 month ago

Hi Tom, Thank you for sharing your feedback. We’re glad to hear the flowers are lovely as always. Kind regards, Team Prestige Flowers

Posted 1 month ago

“I use Prestige for all my bouquet orders. The flowers are always the best quality and the customer service is so reliable. Excellent service!”

Helpful Report

Posted 1 month ago

Hi Amelia, Thank you for your wonderful feedback. We’re delighted to hear you consistently experience the best quality flowers and reliable service. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Great service lovely products”

Helpful Report

Posted 1 month ago

Hi Lisa, Thank you for your wonderful feedback. We’re glad to hear you enjoyed the service and the products. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Avoid at all costs!!!!! Ordered flowers and a cake for a birthday suprise and they never turned up, probably more of Roayl Mails fauly, but Prestige Flowers aren;t willing to refund the order or even find out where the order is, blaming an issue with the address given, there is NO issue with the address, the Royal Mail tracking is showing that they haven;t even attempted a delivery, instead of a refund they offered me a £10 credit....what use is it!!”

Helpful Report

Posted 1 month ago

Hi Jonny, We're very sorry to hear about the issues with your birthday flower and cake delivery. We understand your frustration and disappointment when an order doesn't arrive as expected, especially for a special occasion. I can see that we are currently awaiting confirmation of the delivery address, as we have been unable to locate a valid address in our system. Kind regards, Team Prestige Flowers

Posted 1 month ago

“5 days out I ordered flowers to be delivered. They could not get them to the recipient within that time frame, very poor, and very poor to use royal mail. I would not recommend.”

Helpful Report

Posted 1 month ago

Hi Ryan, We’re sorry to hear about the delivery delay and that you’re disappointed with Royal Mail. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Great customer service, flowers arrived when expected and look lovely”

Helpful Report

Posted 1 month ago

Hi, Thank you for your wonderful feedback. We’re glad to hear the customer service was great, the flowers arrived on time, and looked lovely. Kind regards, Team Prestige Flowers

Posted 1 month ago

“I always use Prestige for special occasions and gifts for friends and family, always a great experience and gorgeous flowers! would recommend to anyone sending flowers”

Helpful Report

Posted 1 month ago

Hi Lois, Thank you for your wonderful feedback. We’re delighted to hear you consistently have great experiences and find the flowers gorgeous. We appreciate you recommending us. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Great service fantastic flowers. The recipient of the flowers said they were beautiful. Well done Prestige a 5 ⭐ from me. Great website to very easy to use.”

Helpful Report

Posted 1 month ago

Hi Joyce, Thank you for your wonderful feedback. We're delighted the flowers were beautiful and that you found the website easy to use. Kind regards, Team Prestige Flowers

Posted 1 month ago

“The flowers are beautiful, exactly as described, arrived when they said they would and my mum loved them! Perfect gift will definitely buy again!”

Helpful Report

Posted 1 month ago

Hi Dominique, Thank you for your wonderful feedback. We’re thrilled the flowers were beautiful, arrived on time, and that your mum loved them. We’d be glad to help again in the future. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Delivered.”

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Posted 1 month ago

Hi Kylie, Thank you for letting us know. We’re glad your order was delivered. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Excellent next day service , cute little birthday bundle for my mum who I find difficult too buy for .”

Helpful Report

Posted 1 month ago

Hi Susan, We’re glad you had excellent next day service and that the birthday bundle was a good fit for your mum. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Excellent from start to finish everything top quality.”

Helpful Report

Posted 1 month ago

Hi Simon, Thank you for your wonderful feedback. We’re delighted to hear everything was top quality from start to finish. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Brilliant service”

Helpful Report

Posted 1 month ago

Hi Diane, Thank you for your wonderful feedback. We’re delighted you had a brilliant service. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Happy with your service and delivery etc”

Helpful Report

Posted 1 month ago

Hi Mike, Thank you for letting us know. We’re glad you’re happy with the service and delivery. Kind regards, Team Prestige Flowers

Posted 1 month ago

Prestige Flowers is rated 4.4 based on 274,250 reviews