Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 273,985 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 273,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered flowers for my bereaved sister on the first anniversary of her husbands passing. Beautiful flowers cheered up a very difficult day. First time I’ve used Prestige Flowers extremely happy with service and product”

Helpful Report

Posted 2 weeks ago

Hello Maggie, Thank you for your wonderful review. We’re honored to have helped on such a meaningful day. If you need anything else, we’re here. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Very efficient and quality”

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Posted 2 weeks ago

Hello, Thank you for your review. We’re glad you found us very efficient and of high quality. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Easy to use, M&S Quality”

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Posted 2 weeks ago

Hello Graham, Thank you for your review. We’re glad you found it easy to use and that the quality met your expectations. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Terrible website setup - when paying with Apple Pay you have to do the Apple pay payment and then click another button. I didn’t realise this until my order didn’t arrive, by which time it was too late. Sort it out.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to share your experience. I’m sorry to hear about the confusion with Apple Pay and the subsequent impact on your order. We understand how frustrating that can be. Kind regards, Team Prestige Flowers

Posted 1 week ago

“The flowers were delivered very efficiently but from the photo my friend send although very pretty didn’t seem as full a bouquet as the picture showed although.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We're glad the delivery was efficient. We're sorry the bouquet didn't look as full as the picture. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“I attempted to send flowers to my mom that lives alone, a continent away, for her birthday. I specifically chose them because they indicated on their website that they could and would be delivering on Easter Sunday. I then received a notification that the delivery will be 3 days late!!! I didn't get any email or confirmation to indicate that they could not deliver on the day they said they would. I will never use this company again.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to share your experience. After further investigation, I can see your order was delivered on Saturday, 4th April as requested. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Thank you for your prompt delivery. My niece loved her flowers. I place my orders from Australia and find your website easy to navigate.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We’re glad the delivery was prompt and your niece loved the flowers. We’re happy to hear you find the website easy to navigate from Australia. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Very easy to order my mother inlaws flowers for her birthday, ive been using this company for a while and the service and the flowers are exelent”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We're glad the ordering process was easy and that you've been happy with our service and the flowers. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“A delightful array of beautiful fresh flowers delivered on correct day”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We're delighted that you were pleased with the beautiful fresh flowers and that they were delivered on the correct day. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“really annoying site - i dont like having to open an account just to place an order . YOU SHOULD HAVE THE OPTION TO BUY WITHOUT THE ADDED HASSLE . you nearly lost my order. THANKS PL”

Helpful Report

Posted 2 weeks ago

Hello Peter, Thank you for sharing your feedback. We’re sorry the account creation requirement caused frustration and nearly affected your order. We do offer guest checkout, and we’re happy to help streamline the process for you on your next order. If you’d like, we can assist you directly to ensure a smooth experience. Kind regards, Team Prestige Flowers

Posted 1 week ago

“I received a box of ranunculus today 2nd April, as a gift for an upcoming birthday. The box arrived with a couple of dents in it and the flowers, when opened, were somewhat battered. I had to bin 5 stems because the flower heads were broken off just below the bud. Deeply disappointing and will be asking my family not to waste their hard earned pennies to send me flowers again. I don’t know when the item was ordered or when it was despatched; I am assuming next day.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to leave your review. I’m very sorry to hear the box arrived with dents and the flowers were in a battered condition. That isn’t the experience we want for a gift. A member of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Lovely product, efficient delivery, reasonable price.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We’re glad you found the product lovely, delivery efficient, and the price reasonable. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“The recipient loved the flowers”

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Posted 2 weeks ago

Hello, Thank you for your review. We're glad the recipient loved the flowers. If you need anything else, we're here to help. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Flowers arrived very droopy and petals already falling off,absolutely disgusting,very disappointed with this company as is a lot off the reviews,these flowers where a birthday gift from my son I sent him a picture of what I had just received and he said what is that thay look half dead already. Would not use this company again if this is what thay send out. However Sarah from customer service was very helpful. And agreed for a replacement to be sent out so will see what this is like.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to leave your review. I’m truly sorry to hear that the flowers arrived droopy and that the condition did not meet your expectations. It’s good to hear that Sarah from our customer service did arrange a replacement, and we’ll ensure this is looked at so you’re not disappointed again. Kind regards, Team Prestige Flowers

Posted 1 week ago

“Top class service for flowers hampers and gifts. Very reliable 🌟🌟🌟”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We’re glad you had top class service for flowers hampers and gifts. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Fab service, lovely flowers x”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We’re glad you had fab service and lovely flowers. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Flowers are nice but customer service is rude and condescending. ‘Laura.c’ in particular.”

Helpful Report

Posted 2 weeks ago

Hello Jeremy, Thank you for taking the time to share your feedback. After further investigation, I can confirm that our customer support team provided you with the correct information. We’re sorry if the response came across as condescending. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Great flowers”

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Posted 2 weeks ago

Hello, Thank you for your review. We’re glad you think the flowers are great. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“I am extremely disappointed with the bouquet I received. I ordered a “large” arrangement, but what arrived was a fraction of the size shown on the website. The difference is obvious — the advertised bouquet shows around seven roses, while mine contained only four and looked sparse overall. even the standard has 5 roses! and one bunch of Lillies! What made the experience worse was being repeatedly asked to provide more photos, including a bird’s-eye view, despite the issue being clear. These flowers were for my mother, who has recently been diagnosed with cancer, and I found it completely unreasonable and insensitive to keep requesting additional photos from her. This felt misleading and poorly handled. I would not recommend based on this experience unless the company improves both the accuracy of their products and their customer service.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to share your experience. I’m truly sorry to hear that the bouquet you received did not match the size or appearance depicted online, and that the requests for additional photos added to your frustration, especially given the personal circumstances. Please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

“Nice app to order flowers”

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Posted 3 weeks ago

Hello, Thank you for your review. We’re glad you found the app easy to use for ordering flowers. If you need anything else, we’re here to help. Kind regards, Team Prestige Flowers

Posted 2 weeks ago

Prestige Flowers is rated 4.4 based on 273,985 reviews