Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 274,077 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 274,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always my 'go to' Florist for any occasion.”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your wonderful 5/5 review. We’re glad Prestige Flowers is always your go-to florist for any occasion. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 3 weeks ago

“I found the whole experience of ordering my gift frustrating with all the extra bit your company wants us to read I hope the gift I have ordered is worth it Thank yoU and”

Helpful Report

Posted 4 weeks ago

Hello Sally, I’m sorry to hear you found the ordering process frustrating. We value your gift and aim to make it worth it, not add unnecessary steps. If you’d like, I can help review the order and see what we can adjust to improve the experience. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“I was sent a medium size bunch of flowers that looks rather sparse. However, I paid for a full looking large bunch of flowers. I tried to talk to customer service, but all I got was automated reponses saying that my order was fulfilled - clearly no interest in customer satisfaction! I do not recommend this company at all.”

Helpful Report

Posted 4 weeks ago

Hello Alex, We appreciate your review and regret that the flower arrangement was sparse and not the size you expected. We are sorry that our service didn't meet your expectations. A member of our reviews team has now reached out. Kind regards, Tom

Posted 4 weeks ago

“I live in Norfolk the person I was sending the flowers to live in Somerset. So chose a local florist they were perfect very happy to recommend”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad the local florist option worked well and that you were happy with the overall experience. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“Beautiful flowers beautiful selection of extras Very pleased”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you loved the beautiful flowers and the selection of extras. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“I have ordered flowers from Prestige a few times now and always had excellent service. I highly recommend to anyone looking to send flowers, choose Prestige.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re thrilled to hear you’ve consistently had excellent service and would highly recommend Prestige Flowers. If there’s anything else we can assist with for future orders, please don’t hesitate to reach out. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“Excellent products and service! I have been using Prestige Flowers for years and never disappointed with my orders. Arrangements are beautiful and fresh. Highly recommend Prestige Flowers.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re thrilled to hear you’ve been satisfied for years and that the arrangements are beautiful and fresh. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“my bereavement flowers that were sent to a friend for next day delivery arrived 3 days after the order. Royal Mail said there was no one home for the first delivery but there was. When the flowers finally arrived they were half dead and 3 had to be thrown away. When I complained I was told to get a birds eye view picture . Although mu friend was grieving for the loss of her 12 year grandson she got the picture. I was then informed that the flowers were of good quality so if they didnt flourish after 3 days to send another picture. I will not bother my friend again and my gesture to her has been ruined. I sent a total of 14 e mails and I think I was communicating with a bot .I will never order from Prestige again. Be aware that Prestige use Royal Mail and if by some misfortune they miss the delivery the flowers could be redelivered 2 day later not the next day. This whole situation has been really upsetting and what should have been a comfort has become a nuisance.On top of that I am out of pocket by £44.98.”

Helpful Report

Posted 1 month ago

Hello Patricia, We’re very sorry for the distress and disappointment this caused, especially during a bereavement. That is not the level of service we aim to provide. We take your feedback seriously and will escalate this to our customer care and delivery teams to review the late delivery and the condition of the flowers, as well as the communications you received. While you have been advised correctly, we would not want to leave you feeling disappointed. A member of our reviews team has now reached out. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“Flowers were delivered with care and in a timely manner. The flowers were beautiful”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad the flowers were delivered with care, on time, and looked beautiful. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“A re-order based on an excellent service last year. Easy to fill in info in a logical order. A trusted service.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you had an excellent service and found the ordering easy. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 4 weeks ago

“Great service and product.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you’re happy with the service and product. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Delivery was great and presentation box flowers came in great as flowers were immaculate however, I ordered the large size and i must say I'm very disappointed how big the bunch of flowers are. The bunch was the size you could buy in a supermarket and the photo on the web page of the large size was very inaccurate to what was delivered felt sorry for my mum who received them for her 88th Birthday”

Helpful Report

Posted 1 month ago

Hello Karen, Thank you for taking the time to leave us feedback. I’m really sorry to hear the large bouquet didn’t meet your expectations in size, especially on your mum’s 88th birthday. That must have been disappointing. I can see you are in contact with our support team and you have been advised correctly. Kind regards, Team Prestige Flowers

Posted 1 month ago

“YOUR FLOWWRS AND GIFT ARE EXCELLENT. PLEAS NOTE CHANGE TO MAIL ADDRESS IT IS NOW -delyth.parry@btinternet.com”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you’re happy with the flowers and gifts. If you need any further updates or assistance for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Ordered for my other half , who loves tulips and thinks the flowers are beautiful far better than what you get in the shops. Rather than buy cheaper flowers every week , i now buy once a month and they last. Quick delivery a bonus. Would recommend this company. Good lady happy BONUS.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you and your partner enjoyed the tulips and that our flowers last longer. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Great flowers and customer service”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad you enjoyed the flowers and that our customer service met your expectations. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Easy to order on line. Couldn't record video but everything else was straight forward. Thank”

Helpful Report

Posted 1 month ago

Hello, Thank you for your lovely review. We’re glad the online ordering was easy and that everything else went smoothly. If there’s anything more we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Excellent next day delivery and beautiful flowers. A very happy auntie - thank you x”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re thrilled you had excellent next day delivery and beautiful flowers, and that your aunt was happy. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Flowers were pathetic, looked like the illustrated flowers had been divided into 5or 6 bunches any my bereaved relatives received 1/5 of what I thought I’d bought and paid for. My relatives sent me one, decent photo. Prestige would do nothing without further ‘birdseye’ photos. Seriously- would anyone badger there bereaved relatives for more photos at such a time?!?! How unbelievably insensitive!! So I wouldn’t touch this company again with a barge pole.”

Helpful Report

Posted 1 month ago

Hello, We appreciate you sharing your experience. We regret the bouquet's size was not as expected and that our response to your photo was insensitive, especially given the circumstances. We are sorry that we caused further distress during this difficult time. A member of our reviews team has now reached out. Kind regards, Tom

Posted 1 month ago

“Only company I will use, there flowers are beautiful, every bouquet I have sent to my mum has been above and beyond, also the little afternoon tea, my parents said everything was so nice. I have used other companies and flowers almost dead or looked nothing like the picture. Found prestige and have always used them since. ☺️”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re thrilled you and your mum loved the bouquets and the afternoon tea, and that you’ve found Prestige Flowers reliable and beautiful. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

“Keep me anonymous but I’m very greatful for how reliable and helpful you all are with being on the ball to pass on someones caring thoughts to another with out no worries or messing around!.. The flowers I’ve just sent is for a thankyou to my ex partner who we separated over a year ago and the mother of our boys and so i want to thank her for being a great mother and a friend we are for the sake of our boys. Your flowers, site and delivery is second to none so thanks for this!… I didn't write all that on the above on a card in the delivery, flowers can mean so much like I’m sorry or respect but In my case I’m very greatful!.. so.. Prestige flowers I’ll share Your site and send you some flowers! 😊”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re thrilled you found our service reliable and helpful in passing along caring thoughts, and that you’re happy with the flowers and our delivery. If there’s anything else we can do for future orders, please let us know. Kind regards, Team Prestige Flowers

Posted 1 month ago

Prestige Flowers is rated 4.4 based on 274,077 reviews