Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.42

4.4 Rating 273,995 Reviews

86 %

of reviewers recommend Prestige Flowers

4.4

Based on 273,995 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 5th September 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, beautiful flowers would highly recommend”

Helpful Report

Posted 10 months ago

Hello Tracy! Thank you so much for your amazing 5-star review! We're thrilled to hear that you had an excellent experience with our service and found the flowers beautiful. Your recommendation means a lot to us, and we can't wait to serve you again! Warm wishes, Rosie

Posted 10 months ago

“Although the flowers looked lovely, I ordered from this company as I thought it was a small independent florist, so when the bouquet arrived from M&S I was a bit shocked and annoyed. Also I paid for a message to be written and this was not included upon the flowers therefore leading to my relative questioning who had sent her flowersm”

Helpful Report

Posted 10 months ago

Hello, Thank you for your feedback. We’re truly sorry to hear that your order did not meet your expectations and for any confusion regarding the bouquet’s origin. We understand how important a personal touch is when sending flowers and regret that your message was not included. Your comments are invaluable to us and will help us improve our services moving forward. Kind regards, Tom Warm regards, Team Prestige Flowers

Posted 10 months ago

“Not quite like the photo but still so lovely and worth the price, would definitely buy from here again”

Helpful Report

Posted 10 months ago

Hello! Thank you for your thoughtful 4-star review! We're so glad to hear that you found the flowers lovely and worth the price. We appreciate your feedback about the photos, and we're always striving to meet expectations. We can’t wait to serve you again in the future! Warm wishes, Rosie

Posted 10 months ago

“I use prestige flowers at lest once a month to send to our team members to say thanks. The flowers always arrive on time, are so well priced and are beautiful. We usually get a photo a week later showing us how well they have lasted and how happy they are with them. I can highly recommend prestige flowers.”

Helpful Report

Posted 10 months ago

Hello Emma! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you consistently choose Prestige Flowers to brighten your team members’ days. It’s fantastic to know that the flowers arrive on time, are beautifully priced, and bring joy long after they’ve been received. Your recommendation truly means the world to us! Warm regards, Katie

Posted 10 months ago

“Very easy site to use and order what you want with no messing around and always deliver on time and the flowers and gifts are very look after and look amazing and last for a while”

Helpful Report

Posted 10 months ago

Hello Melanie! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you find our site easy to use and that we consistently deliver beautiful flowers and gifts on time. It’s wonderful to know they bring joy and last for a while! Your kind words mean so much to us. Warm regards, Rosie

Posted 10 months ago

“Beautiful flowers and next day delivery is so so helpful!”

Helpful Report

Posted 10 months ago

Hello! Thank you for your lovely 5-star review! We're so glad to hear that you found our flowers beautiful and our next day delivery helpful. Your kind feedback truly makes our day! Warm wishes, Katie

Posted 10 months ago

“This is the 7th month in a row Ive sent flowers to Manchester England. I'm in TEXAS, US. It has always gone smoothly, except for 1 mistake on my part once, & they even helped make that right! I do prefer the arrangements in the US better, as they are more creative & special occasion specific, such as PRIDE month etc. but their service & on time delivery has been great! 👍🏻Rod Steel”

Helpful Report

Posted 10 months ago

Hello Ron! Thank you for your wonderful 4-star review! We're thrilled to hear that you've consistently chosen us for your flower deliveries to Manchester, even from Texas! It’s great to know that our service and on-time delivery have met your expectations. We appreciate your feedback about the arrangements, and we're always striving to improve and bring a touch of creativity to our offerings. Your support means a lot to us! Best wishes, Rosie

Posted 10 months ago

“Super quick and easy site to use. Lovely flowers and gifts to choose from.”

Helpful Report

Posted 10 months ago

Hello Jacqui! Thank you for your wonderful 5-star review! We're delighted to hear that you found our site quick and easy to use, and that you loved our selection of flowers and gifts. It means so much to us! Best wishes, Rosie

Posted 10 months ago

“The first time I bought flowers for my friends 50th and they were lovely prompted me to buy for my mum to cheer her up. The posy office delivered them limp and not much of them. So I complained yesterday. I received an email stating don't send too many emails. When I sent my complaint I attached a photo of them. I then got an email asking could I send an email when I already had. Anyway deep breath and I sent it again with more photos. Their reply: the Florist Manager reviewed the photos and stated they felt they were of the correct size and when the budded flower come out that they were of standard. Wow the flowers are limp and my mother said she could have bought better at Sainsbury's (no disrespect to them). So beware....”

Helpful Report

Posted 10 months ago

Hello Julie, Thank you for your review. We are so sorry to hear about the quality issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Kind regards, Rosie

Posted 10 months ago

“Shocking, appalling customer service. Flowers delivered 1 week late, almost dead, wilted. No apology. No offer of compensation, nothing. Will never use them again”

Helpful Report

Posted 10 months ago

Hello, Thank you for your review. We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. If not done already, please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom

Posted 10 months ago

“Value is definitely not good value what you see in picture is not what you get .complained but nothing was done .stay away”

Helpful Report

Posted 10 months ago

Hello, I’m truly sorry to hear that you were disappointed with your order. It’s frustrating when expectations aren’t met, and I appreciate you sharing your feedback with us. We strive to provide quality products and services, and your comments help us improve. Warm regards, Rosie

Posted 10 months ago

“Had flowers delivered this morning dead I want my money back absolutely disgrace they ve come like this”

Helpful Report

Posted 10 months ago

Hello, I'm truly sorry to hear that your flowers arrived in a disappointing condition. We understand how frustrating it is when something doesn't meet expectations, and we really appreciate you bringing this to our attention. Your feedback is incredibly important to us as we work to improve our service. From the images you shared, it appears that the flowers are still in bud. The blooms in the bouquet—such as peonies—are intentionally sent this way to ensure they arrive as fresh as possible and last longer. We recommend giving them a bit of time to fully open. If you have any further concerns or if the flowers don't begin to bloom, please don't hesitate to reach out to our customer service team. We're here to help. Warm regards, Team Prestige Flowers

Posted 10 months ago

“Recieved a rose for my birthday,when oped it was pretty much dead, which is dead now after 2 days.would nor recommend to anyone.”

Helpful Report

Posted 10 months ago

Hello Linda, I’m really sorry to hear that your birthday rose did not last as long as it should. It’s always upsetting when our flowers don't meet the quality we strive for, and I truly appreciate your feedback. Your concerns are important to us, and we will be looking into this matter further to improve our service. Thank you for sharing your experience with us. If you haven't already, please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Tom

Posted 10 months ago

“Just received my flowers, or should I say dead flowers a day late 5 dead red roses and 4 dead lilies. Do not order from this company. Worst flowers I’ve ever seen.”

Helpful Report

Posted 10 months ago

Hello, I’m really sorry to hear about your experience with the flowers. It's truly disheartening to know that they arrived late and in such a poor condition. We take pride in our products, and your feedback is vital for us to improve our service. Thank you for sharing your concerns with us. Please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Tom

Posted 10 months ago

“The worst flowers I have ever seen! Avoid!”

Helpful Report

Posted 10 months ago

Hello, I’m really sorry to hear about your experience with the flowers. It's disappointing that they didn't meet your expectations, and I understand your frustration. We prioritise quality, and feedback like yours helps us improve our service. Thank you for bringing this to our attention. Warm regards, Katie

Posted 10 months ago

“If zero stars were possible that's what I'd award. Delivery was not next day as promised, I ordered roses and lilies . The roses were dead and in the bin after 3 days. The lilies also hung their heads after 4 days. Received an email survey and replied the same day with my concerns, only to be told that concerns must be raised within 3 days... prior to the email being sent. Appalling. Avoid.”

Helpful Report

Posted 10 months ago

Hello Daniel, I’m very sorry to hear about your experience with the delivery and quality of your flowers. It’s disappointing to know that we did not meet your expectations, especially when it comes to freshness and service. Your feedback is incredibly important to us and will be shared with our team for review. We truly appreciate you bringing this to our attention and hope to have the opportunity to improve in the future. Warm regards, Prestige Flowers

Posted 10 months ago

“I ordered a bunch of flowers for my wife for our anniversary, only half the bunch came out. Prestige admitted a quality issue and offered £10 credit, I refused this and they then offered a replacement bunch which I accepted. Unfortunately, the replacement bunch was worse than the first with dead flowers and again, most of the flowers not blooming. Despite giving them the chance to resolve this, they have only offered £10 credit which I have refused as I do not want to use them again. There are clear quality issues with the flowers they are selling and they are providing a product and service which is not as advertised.”

Helpful Report

Posted 10 months ago

Hello, I’m truly sorry to hear about your experience with the flowers for your anniversary. It’s disappointing to know that both arrangements did not meet your expectations, and I understand your frustration with the quality issues. We strive to provide only the best products, so your feedback is invaluable to us. Your concerns will be forwarded to our quality team for review. Warm regards, Rosie

Posted 10 months ago

“I have been a client of Prestige Flowers for long time now and have always had a wonderful experience sending to friends & family members the beautiful boquets of amazing arrangements. Looking forward to many more years of utilising this company's creativities to share the love!”

Helpful Report

Posted 10 months ago

Hello Nikola! Thank you for your amazing 5-star review! We’re thrilled to hear that you’ve had a wonderful experience with our bouquets and that you’ve been sharing the love with your friends and family. We hope the flowers are enjoyed! Warm wishes, Prestige Flowers

Posted 10 months ago

“Website very easy to use from abroad and flowers loo fabulous”

Helpful Report

Posted 10 months ago

Hello Noreen! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our website easy to use from abroad and that the flowers looked fabulous. It brings us great joy to help you send beauty across the miles! Warmest wishes, Prestige Flowers

Posted 10 months ago

“Delivery was earlier than expected but unfortunately the flower delivered was a far cry from what was ordered. It looked decrepit and was definitely poorly selected. Tried all I could to make it look even marginally presentable to my wife but zero success there as well. I've tried adding pictures to this review but the site won't let me unfortunately. Oh well.”

Helpful Report

Posted 10 months ago

Hello, I’m very sorry to hear that the flowers you received did not meet your expectations. We aim to provide our customers with beautiful blooms, and it’s disappointing to know that we fell short this time. Your feedback is invaluable, and we will certainly review the quality of our selections to ensure we improve in the future. If you haven't already, please could you send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Tom

Posted 10 months ago

Prestige Flowers is rated 4.4 based on 273,995 reviews