Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,669 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“I have received the product that I have purchased. The only thing I'd mention that I haven't received any indication (without asking) of the estimated dispatch/arrival of te product. I ordered my saw from the seller is, it was the best price I could find.”

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Posted 4 months ago

Hi Zoltan, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“First time I've used power tool world, won't be the last. Good prices, great delivery and service.”

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Posted 4 months ago

Hi Warren, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Faultless service, great price, quick delivery, recommended seller.”

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Posted 4 months ago

Hi, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“PTW are excellent. Items were dispatched swiftly, and delivered promptly. Good value for money, I’m very happy. DPD are usually good, but I think they are slipping a little.”

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Posted 4 months ago

Hi , Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“it was broken on arrival and sent message via the chat no response and now awaiting response from the returns part of the invoice which was thursday and it said 245hrs....... sunday and still nothing”

Helpful Report

Posted 4 months ago

Hi Christopher, We are very sorry for the delay you have experienced. Our team are looking into this for you, and will be in touch as quickly as possible to provide further updates and resolve your issue. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Good prices and communication”

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Posted 4 months ago

Hi Peter, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Great as always. My go too place to buy tools.”

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Posted 4 months ago

Hi Ian, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Order (Hedge Trimmer) arrived on time and as described. Checked on Internet and found a good price from PTW. Given this experience I would use the again.”

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Posted 4 months ago

Hi William, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Excellent price and great service”

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Posted 4 months ago

Hi Dave, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Excellent price and very helpful staff on collection”

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Posted 4 months ago

Hi Angus, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Bought from before good communication and a fast delivery.will buy from again”

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Posted 4 months ago

Hi Paul, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Good customer services”

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Posted 4 months ago

Hi Philipe, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Shocking service. Do not purchase from this company you will have a big problem trying to get any refund for any items sent back. They was late with delivery so i had to send the item back. (Un opened) and Iv been waiting weeks for my refund with no reply just silence. Never shopping here again!”

Helpful Report

Posted 4 months ago

Hi James, We are very sorry for the delay you have experienced. We know how important getting the right tools quickly can be, and understand the frustration when these expectations are not met. Our team are looking into this for you, and will be in touch as quickly as possible to provide further updates and resolve your issue. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Quality tools and very quick delivery”

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Posted 4 months ago

Hi Vangous, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Excellent delivery and good prices”

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Posted 4 months ago

Hi Anthony, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“Lightening fast postage , no messing !”

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Posted 4 months ago

Hi Carl, Thank you very much for your feedback. Best Regards, The Power Tool World Team

Posted 4 months ago

“I ordered a polisher from Power Tool World and, unfortunately, the delivery process has been very frustrating. What I wasn't told at the time of ordering was that the DPD delivery would require a PIN number. The item was sent to my home address while I was at work, so the delivery was missed. DPD would not allow me to collect the parcel from their depot, there was no option to arrange a Saturday delivery, and I was unable to make alternative arrangements that suited my schedule. Two weeks later, I am still waiting for the machine to be re-delivered to my work address. While the issue may partly lie with the courier process, the lack of flexibility and the length of time taken to resolve the situation has been disappointing. Customer communication regarding the PIN requirement and the available delivery options could certainly be improved to prevent other customers experiencing the same difficulties.”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you for your feedback, we will take your comments on board as we look to improve our service moving forward. If you need further help please go to www.powertoolworld.co.uk/customer-service Best Regards, The Power Tool World Team

Posted 4 months ago

“Reliable delivery of quality equipment at good prices”

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Posted 4 months ago

Hi Joerg, Thank you very much for your feedback. Best Regards The Power Tool World Team

Posted 4 months ago

“The product met my expectations and was exactly as described. The quality is very good, and I am satisfied with my purchase. The shipping was fast, and the package arrived on time. I would definitely recommend this seller and product.”

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Posted 4 months ago

Hi, Thank you very much for your feedback. Best Regards The Power Tool World Team

Posted 4 months ago

“Responsive company, with competitive pricing and good delivery.”

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Posted 4 months ago

Hi David, Thank you very much for your feedback. If there is anything else we can do in future to improve your experience, please reach out to www.powertoolworld.co.uk/customer-service Best Regards The Power Tool World Team

Posted 4 months ago

Power Tool World is rated 4.8 based on 46,669 reviews