Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,481 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Prompt service. Good price.”

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Posted 1 year ago

“Although the delivery was disturbing which I confirm this might not have been your problem, I am very pleased with your company and keeping me informed. I will use you again, thank you for your help”

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Posted 1 year ago

“This was my first purchase from Power Tool World. The buying procedure on line was easy and straightforward to do. I received a message stating that my order was being processed and would be delivered within a few days. Unfortunately, there was a delay in my order being completed within the timescales stated which was not a major issue on my part. I did appreciate the apology message informing me of the delay and would be kept informed of any further scenarios that may arise. I was even given the option to cancel the order if need be. My order was completed and delivered within a week so no great hardship. I was even given a 10% discount off my next order as compensation for the delay. Not many companies do that these days. Well done PTW, I'd certainly recommend them.”

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Posted 1 year ago

“Excellent prices, good packing,and fast delivery by a reputable courier who takes care of the package.”

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Posted 1 year ago

“Postage very, very slow”

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Posted 1 year ago

“U need to change ur couriers I purchased items. 2/3 Working days it took. 5 days tried to call ur customer service a few times No answer”

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Posted 1 year ago

Good morning, We're very sorry for the delay to your delivery and any inconvenience this has caused. Please be assured we’re following this up with the courier to understand what went wrong. We’re currently experiencing a high volume of calls, and we sincerely apologise that you were unable to get through. When all our agents are assisting other customers calls are placed in a queue, but we understand how frustrating it can be when you’re unable to reach us. We're truly sorry that you didn’t have the opportunity to speak with us directly about this issue, and we appreciate your patience and understanding. Kind regards, PTW

Posted 1 year ago

“It would have been a 5 star! PTW have a good choice of equipment at a competitive price, and dispatch quickly. Unfortunately the courier they used for my 24hr delivery, failed to deliver the products for 5 days. Secondly the company only seems to be contactable through social media; not everyone wants to be on social media, this makes the company uncontactable when there is an issue.”

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Posted 1 year ago

“Great price and delivery, will use again”

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Posted 1 year ago

“Good price and speedy delivery.”

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Posted 1 year ago

“Great price, quickly despatched and delivered.”

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Posted 1 year ago

“Straightforward transaction. Great price. Great product. Quick delivery.”

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Posted 1 year ago

“good everything”

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Posted 1 year ago

“Great price!”

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Posted 1 year ago

“It’s my first time using Power tool World, the Makita saw was on offer item purchased and next day delivery 🚚 ✔️✔️ The warranty for 3 years we sorted it out between us the Registration No was found on the paperwork all good would use P T World again”

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Posted 1 year ago

“Defo my go to now, fantastic service much appreciated 👍👍”

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Posted 1 year ago

“Swift and efficient service”

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Posted 1 year ago

“My go to for power tools. Always guaranteed next day delivery, fantastic customer service and great customer experience!”

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Posted 1 year ago

“Delivery abit slow Said 3 days but took 7”

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Posted 1 year ago

“A no hassle purchase.”

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Posted 1 year ago

“Good comparative s, quick delivery and communication”

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Posted 1 year ago

Power Tool World is rated 4.8 based on 46,481 reviews