Login
Start Free Trial Are you a business? Click Here

Power Tool World Reviews

4.8 Rating 46,471 Reviews
97 %
of reviewers recommend Power Tool World
Read Power Tool World Reviews
Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
“Brilliant delivery as promised. Good prices.”
Helpful Report
Posted 1 year ago
“👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍”
Helpful Report
Posted 1 year ago
“Very efficient service. They delivered when they said they would. Unfortunately we were unavailable at the time they chose to deliver, however it was easy to redirect the parcel to a local store where I picked it up the following day. Needed to show ID too. Very impressive service. Will definitely recommend.”
Helpful Report
Posted 1 year ago
“Quick delivery, competitive prices. Very trustworthy tool supplier.”
Helpful Report
Posted 1 year ago
“Our order status suddenly changed and showed pending from their system! Then no show on original delivery day, we did get an email to apologise and explain they were doing some reorganising the company - I chased and eventually got a reply to say that they were not able to give me a delivery date now - I chased following day with the same answer this time an offer to refund but I needed the equipment I had ordered and paid for - so the following day we chased again - same answer! So I asked for contact with owners or managers and told they wouldn't be able to help. I had no option than to wait. In the mean time I as bombarded with sales emails offering me all sorts of deals - REALLY ! My goods arrived 5 days late ! My biggest fear (due to lack of any timeframe or dateline) was that the company was in dire financial trouble and unable to fulfil my order, hence my persistence. which was only met with fob off emails I was very relieved to see the delivery of my order and hope that they can learn lessons from this ? I am very surprised that they don't seem to have planned outage at all which may have a significant effect on customers There has been no offer of compensation for my troubles !”
Helpful Report
Posted 1 year ago
“I did order a tool with extra paid next day delivery. After 3 days of waiting i didn't even get parcel tracking number. I had to call them to find out, that my order is still at their warehouse”
Helpful Report
Posted 1 year ago
“Great prices and service”
Helpful Report
Posted 1 year ago
“Good customer service”
Helpful Report
Posted 1 year ago
“Turned up in post only thing is dhl didn't deliver to the right door number its a good job my daughter was waiting for the delivery a part from that we got your item working well thanks”
Helpful Report
Posted 1 year ago
“A good fast delivery. Only used strimmer once but Makita tool are usually good.”
Helpful Report
Posted 1 year ago
“Shipping took a lot longer than advertised - was told this was due to refurbishment of warehouse but this could have been made clearer prior to purchase. Other than that pleased with product.”
Helpful Report
Posted 1 year ago
“Great store with a wide variety of equipment to choose from.”
Helpful Report
Posted 1 year ago
“Angle grinder absolutely fine, took double the amount of time to get here than was proposed”
Helpful Report
Posted 1 year ago
“Placed order and was delivered earlier than said . Good company to purchase from”
Helpful Report
Posted 1 year ago
“Great price , service and next day delivery.. cheapest around too”
Helpful Report
Posted 1 year ago
“Straight forward ordering and quick delivery”
Helpful Report
Posted 1 year ago
“Brilliant drill used to put up fence and still using the same battery. Excellent service and delivery from Power Tool World and will definitely check when after anything else.”
Helpful Report
Posted 1 year ago
“Package looked like a second hand product. But the product inside seemed new.”
Helpful Report
Posted 1 year ago
“Product was damaged in initial delivery, PTW fixed this without question. Excellent service!”
Helpful Report
Posted 1 year ago
“Good prices and good communication”
Helpful Report
Posted 1 year ago
Power Tool World is rated 4.8 based on 46,471 reviews