Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,351 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Best price and a great and speedy service.”

Helpful Report

Posted 3 months ago

“Thoroughly excellent service from PTW and Trend (UK). I ordered aTrend T33A vacuum in the late afternoon and the package arrived in good condition the very next day. Unfortunately one of the components inside the box was damaged, obviously a factory issue - I contacted PTW with photos, expecting a long drawn-out back-and- forth...PTW took the issue up with Trend Uk, who supplied a replacement part to me within 2 days! PTW provided regular updates throughout. I cannot recommend this company highly enough, would give 6 star rating!”

Helpful Report

Posted 3 months ago

“First purchase from Power Tool World Great, the price of the Impact wrench was great and the delivery was very quick.”

Helpful Report

Posted 3 months ago

“Great tool store and will use again when the time comes to buy more”

Helpful Report

Posted 3 months ago

“Great service from a top seller, thanks”

Helpful Report

Posted 3 months ago

“Selling Genuine product”

Helpful Report

Posted 3 months ago

“Quick delivery and good communications”

Helpful Report

Posted 3 months ago

“Quick delivey good price.. website user friendly”

Helpful Report

Posted 3 months ago

“Good as usual”

Helpful Report

Posted 3 months ago

“good selection of tools at competitive prices and all ways look for special offers”

Helpful Report

Posted 3 months ago

“Easy to navigate website,with a great delivery service,particularly so close to Christmas.”

Helpful Report

Posted 4 months ago

“Excellent service, quick delivery Fantastic will use again.”

Helpful Report

Posted 4 months ago

“Yes very good service from power tool world excellent service”

Helpful Report

Posted 4 months ago

“Great, good prices and great service 👍”

Helpful Report

Posted 4 months ago

“Parcel door stepped on Christmas Eve, only recently got back to work and realised that I hadn’t received given the amount of deliveries received for Christmas ect. Out right refused to do anything about it, delivery picture being fully closed front door, marked as delivered to myself and have proof of not being in at the time. Down over £100 and looking elsewhere for the same product.”

Helpful Report

Posted 4 months ago

Hello Adam We’re sorry to read your review and to hear about the issue you experienced. Our records show that the parcel was marked as delivered on Christmas Eve with a delivery photo provided by the courier. Unfortunately, we were only notified about the issue some time after the delivery date, which meant the timeframe for us to raise a formal investigation with the courier had already passed. Despite this, we still wanted to try and help resolve the situation where possible. As the item is no longer in stock, we offered in-store credit as a gesture of goodwill to the value of the order, even though the delivery was confirmed by the courier and the notification was received outside of the courier’s investigation window. We’re sorry that this outcome was not the one you were hoping for and appreciate your feedback. Kind regards PTW

Posted 3 months ago

“Brand new piece of equipment load of settings on it easy to use”

Helpful Report

Posted 4 months ago

“Trusted company with excellent price range many times you can have great deal on something you looking for”

Helpful Report

Posted 4 months ago

“Competitively priced genuine Makita cases, promptly delivered. I would highly recommend this merchant.”

Helpful Report

Posted 4 months ago

“Searched around but found power tool world good prices and kit I wanted. did have a hick up with delivery but to there credit it was sorted. Happy and would use again.”

Helpful Report

Posted 4 months ago

“not used this yet but would expect to be good”

Helpful Report

Posted 4 months ago

Power Tool World is rated 4.8 based on 45,351 reviews