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Power Tool World Reviews

4.8 Rating 43,979 Reviews
97 %
of reviewers recommend Power Tool World
Read Power Tool World Reviews
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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
Very quick delivery & the best prices on website 👍
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Posted 6 months ago
Very good service
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Posted 6 months ago
Great price. Super fast delivery. Good information updates by email. Makita drill lives up to expectations! Nothing else to say, really, but I'd definitely use them again.
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Posted 6 months ago
Amazing tool that cuts work in half
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Posted 6 months ago
Trouble with warehouse delayed delivery. Then delivery lost by courier and had to fill out a form to get the items sent out again.
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Posted 6 months ago
I received great service, prompt dispatch and communication. The item I purchased was of good quality, cheaper and still from the same branded.
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Posted 6 months ago
Good price, speedy delivery
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Posted 6 months ago
Competitive pricing, with the added benefit of making customers aware of a great bonus offer from Makita. Prompt delivery of goods ordered, in good condition and with adequate advance notice of delivery time.
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Posted 6 months ago
Brilliant delivery as promised. Good prices.
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Posted 6 months ago
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Posted 6 months ago
Very efficient service. They delivered when they said they would. Unfortunately we were unavailable at the time they chose to deliver, however it was easy to redirect the parcel to a local store where I picked it up the following day. Needed to show ID too. Very impressive service. Will definitely recommend.
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Posted 6 months ago
Quick delivery, competitive prices. Very trustworthy tool supplier.
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Posted 6 months ago
Our order status suddenly changed and showed pending from their system! Then no show on original delivery day, we did get an email to apologise and explain they were doing some reorganising the company - I chased and eventually got a reply to say that they were not able to give me a delivery date now - I chased following day with the same answer this time an offer to refund but I needed the equipment I had ordered and paid for - so the following day we chased again - same answer! So I asked for contact with owners or managers and told they wouldn't be able to help. I had no option than to wait. In the mean time I as bombarded with sales emails offering me all sorts of deals - REALLY ! My goods arrived 5 days late ! My biggest fear (due to lack of any timeframe or dateline) was that the company was in dire financial trouble and unable to fulfil my order, hence my persistence. which was only met with fob off emails I was very relieved to see the delivery of my order and hope that they can learn lessons from this ? I am very surprised that they don't seem to have planned outage at all which may have a significant effect on customers There has been no offer of compensation for my troubles !
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Posted 6 months ago
I did order a tool with extra paid next day delivery. After 3 days of waiting i didn't even get parcel tracking number. I had to call them to find out, that my order is still at their warehouse
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Posted 6 months ago
Great prices and service
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Posted 6 months ago
Good customer service
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Posted 6 months ago
Turned up in post only thing is dhl didn't deliver to the right door number its a good job my daughter was waiting for the delivery a part from that we got your item working well thanks
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Posted 6 months ago
A good fast delivery. Only used strimmer once but Makita tool are usually good.
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Posted 6 months ago
Shipping took a lot longer than advertised - was told this was due to refurbishment of warehouse but this could have been made clearer prior to purchase. Other than that pleased with product.
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Posted 6 months ago
Great store with a wide variety of equipment to choose from.
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Posted 6 months ago
Power Tool World is rated 4.8 based on 43,979 reviews