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Power Tool World Reviews

4.8 Rating 46,180 Reviews
97 %
of reviewers recommend Power Tool World
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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous
Anonymous  // 01/01/2019
i received what was ordered undamaged and at a good price so all good
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Posted 2 months ago
You can't beat a first class next day delivery service. Good communications too.
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Posted 2 months ago
Yes, I would have been completely satisfied if I had worked with it, but since I made a small mistake and bought the wrong tool, now I had to buy additional batteries and a charger. I think it will be excellent.
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Posted 2 months ago
Everything worked so a perfect transaction.
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Posted 2 months ago
Order placed on a Sunday tool delivery Tuesday, prompt efficient service!
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Posted 2 months ago
I want to give feedback to improve PowerToolWorld. because, PWT needs to improve them selves in order to survive in this highly competitor hardware tool trading. I have a poor experience when buildng an item form PWT. - the dispatch time took 2 days from ordering (competitors took same day dispatching when we order in working hour). - The item i snot delivered to me due to some issues. in fact they try to deliver 2x but the delivery always have problem and finally I did not get the item. - i need to contact the help centre despite they should contact me first to solve my oder. - finally they issue a refund but it takes time. - So, I did not get my item and waste sometime to get my refund. Hope PTW can hear my feedback.
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Posted 2 months ago
Delivery good
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Posted 2 months ago
Very swift delivery and good price would recommend.
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Posted 2 months ago
Great deals
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Posted 2 months ago
Always decent on price and quick delivery
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Posted 2 months ago
Good company, shame it's impossible to speak to anyone. Also sad that it is not possible to purchase various parts. Otherwise good prices and good via email.
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Posted 2 months ago
Good price delivered when expected..all good
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Posted 2 months ago
Good price and super fast delivery
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Posted 2 months ago
Good 👍 Excellent Super Duper Nice
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Posted 2 months ago
Promp and efficient sevice.
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Posted 2 months ago
Good price. Good service
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Posted 2 months ago
Got all the relevant confirmations etc but after waiting a long time with no “out for delivery” I chased. Told that the order was never checked into DPDs system. Offer was to replace the missing order minus an out of stock item or refund. Took the refund and gone to another supplier. Had to wait days for money to be refunded. Failure of system, checking and customer focused support.
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Posted 2 months ago
Ordered a battery hedge trimmer, when placing order there was a glitch between my bank and their system, which resulted in me having to re order 3 times on same day. Then 2 turned up with one on way, but this never arrived. 3 payments came out, then had a lot of trouble getting anyone on the phone and only had standard email responses. After a week and countless calls and emails I finally got hold of a human on the phone 🎉and it’s being felt with now thankfully. Definitely need more people on the phones 🙏 let’s get back to them days when someone answers the phones and deals with things. This is and always will be the best way.
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Posted 2 months ago
Excellent service. Quick delivery. Would use again.
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Posted 2 months ago
If you could use another courier as dpd messed up my parcel and I’m with my work behind because of that!! No option for neighbour or safe place
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Posted 2 months ago
Power Tool World is rated 4.8 based on 46,180 reviews