Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 45,350 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Very easy to order and collect the same day, great service. Tool drawer is very good quality and versatile with the other pack out systems”

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Posted 3 months ago

“Best price online. Good reviews from other buyers provided reassurance having never used this company before.”

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Posted 3 months ago

“Ordered my replacement drill and I was delighted at the price and the prompt service received.”

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Posted 3 months ago

“The Girls are fabulous at PTW. they are always pleasant, they greet you with a smile and hiya.. Items are always ready for you to pick.. They do PTW proud”

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Posted 3 months ago

“Good service and fast delivery, easy to deal with”

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Posted 3 months ago

“ALWAYS GREAT SERVICE FROM THIS COMPANY PRICING IS VERY FAIR TOO”

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Posted 3 months ago

“Great company,competitive prices ,always on time”

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Posted 3 months ago

“Excellent service as usual great prices and fast delivery very happy.”

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Posted 3 months ago

“Still haven’t received after 3 weeks.”

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Posted 3 months ago

Hi David, We’re really sorry to hear your order hasn’t arrived after three weeks. This isn’t what we want for you. We’re checking with the courier to locate your package and get an update as quickly as possible. If you can share your order number or any details, that will help us resolve this faster. We’ll keep you posted as soon as we have news. Thank you for your patience and for giving us the chance to make this right. Kind regards, Power Tool World

Posted 3 months ago

“PowerPoint World are ALWAYS reliable for selling quality products with minimum fuss and Great Communication Thanks”

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Posted 3 months ago

“Easy ordering process, competitive price and delivered when it was promised. What more could you expect!”

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Posted 3 months ago

“Yeah good company, but my last 2 purchases came without manuals, just wrapped in bubble wrap in the normal white split dewalt box,”

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Posted 3 months ago

“I will never use the company again poor customer service and very poor delivery”

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Posted 3 months ago

Hi Christopher, We’re really sorry to hear about the poor customer service and delivery experience. This isn’t how we want to be and we appreciate you flagging it. We’re looking into what happened with your order and will follow up with you as soon as we have an update. If you can share your order number or any details, that will help us resolve this faster. Thank you for your patience and for giving us the chance to make this right. Kind regards, Team Power Tool World

Posted 3 months ago

“Good price and swift delivery - perfect.”

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Posted 3 months ago

“Fantastic service, really quick delivery . Will recommend”

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Posted 3 months ago

“Easy to order and the price was fantastic, super quick delivery.”

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Posted 3 months ago

“Everything u need fast delivery”

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Posted 3 months ago

“Received Dual battery charger, which was exactly what I ordered and will save me time”

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Posted 3 months ago

“Placed two orders that all got to us on time and in perfect condition. Great customer service also reminding us to log warranties. Would use them every time”

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Posted 3 months ago

“Having purchased a Milwaukee slim organiser case, I was greeted with a big white Milwaukee sticker stuck onto the transparent lid which (as careful as I was) tore off leaving a horrible mess on the front, despite trying to clean this off using different methods from different recommended websites. It just made it worse! Having spoken to customer services I was offered £5 to spend more with them! A word of advise. If you order anything with a big white Milwaukee sticker stuck to the front of it, don’t even try. Send it straight back!”

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Posted 3 months ago

Hello Jonathan We’re sorry to hear about the difficulty you experienced with the Milwaukee slim organiser case. The sticker is applied by us for product identification, and it can usually be removed safely without damage by using warm, soapy water. We apologise if this wasn’t clear at the time of purchase and for any inconvenience caused while attempting to clean it. We apologise if the resolution offered did not meet your expectations. Your feedback is valuable and has been passed on to our team to review, as we are always looking for ways to improve both our products and customer experience. Thank you for sharing your experience.

Posted 3 months ago

Power Tool World is rated 4.8 based on 45,350 reviews