Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.82

4.8 Rating 46,306 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Ordered a DeWalt 2nd fix nailer, cheapest online and delivered in a timely manner. All in all a good service, will be coming back!”

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Posted 7 months ago

“Great price and great choice of gear”

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Posted 7 months ago

“Never received my goods. I tried to contact them by phone but their system doesn’t actually work! You can’t select an option. Emailed and they also didn’t get back to me within the time they stated. Ended up getting a refund.”

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Posted 7 months ago

Hi Karl, We’re sorry to read your review and for the inconvenience caused. Your order was dispatched on time from our warehouse, however unfortunately the parcel was lost within the courier’s network while in transit. As soon as this was confirmed, we arranged for a refund to resolve the matter. We also apologise if you experienced difficulty contacting us and for any delay in responses. Your feedback is appreciated as we are always looking to improve our communication and service. We’re sorry again for the issue with the delivery and appreciate your patience while it was being resolved. Kind regards, Team Power Tool World

Posted 6 months ago

“Great job! Would use again!”

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Posted 7 months ago

“Competitive prices, good range, delivered on time. Follow-up email exhorted me to register my Makita product(s), tho' if it had been obvious (it wasn't, to me at least) how to register them sooner, I'd have done it sooner. PTW doesn't show up on the Makita Website until you insert their over-arching trading name. Then it does, as PTW, not the trading name. A glitch I could do without as it took longer than necessary to register my purchase.”

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Posted 7 months ago

“Great service everything was as described order process very easy and it arrived on time”

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Posted 7 months ago

“Despatched as expected, product at a competitive price.”

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Posted 7 months ago

“Just what I needed”

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Posted 7 months ago

“Easy to order, delivered when they said despite awful weather. Will be buying from them again.”

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Posted 7 months ago

“Excellent service and best price.”

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Posted 7 months ago

“Very good service cheers”

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Posted 7 months ago

“I bought from power tool world because they offered a quality tool at a good price in fact the best price i could find anywhere. Ordering was quick and easy and delivery was next day I ordered 6pm Friday and grinder was delivered Saturday before midday at no extra cost. I can definitely recommend power tool world. thank you very much”

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Posted 7 months ago

“Power tool worlds range of tools is excellent, very easy to order and also at a very affordable price, delivered as stated.”

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Posted 7 months ago

“So far extremely satisfied!”

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Posted 7 months ago

“Fantastic service, ordered a tool around new year and it was delivered in very good time, thank you”

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Posted 7 months ago

“My first tool and a minor fault, but power tool world was really fast in replying to my emails (usually first thing the morning after I sent one) and sorting the issue out with no fuss. Really easy company to deal with.”

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Posted 7 months ago

“Great service and prompt delivery will use again in the future”

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Posted 7 months ago

“Very good experience from start to finish”

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Posted 7 months ago

“Very poor communication and terrible service. Would not recommend to anybody!”

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Posted 7 months ago

Hi Harry, We’re really sorry to hear about the poor communication and service. This isn’t how we want to operate, and we appreciate you flagging it. We’re looking into what happened with your order and will follow up with you as soon as we have an update. If you can share your order number or any details, that will help us resolve this faster. Thank you for your patience and for giving us the chance to make this right. Kind regards, Power Tool World

Posted 6 months ago

“This was my first order with Power Tool World and the experience was great. It was well packaged and arrived the next day.I couldn’t find a better price.”

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Posted 7 months ago

Power Tool World is rated 4.8 based on 46,306 reviews