Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.84

4.8 Rating 43,945 Reviews

97 %

of reviewers recommend Power Tool World

Visit Website

Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“Ordered and delivered in quick time. Excellent.........”

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Posted 2 weeks ago

“I found Power Tool World prices to be very competitive and the ordering process straightforward. Packaging and delivery were prompt and communication timely. I will look out for Power Tool World again in future.”

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Posted 2 weeks ago

“Great addition to existing kit”

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Posted 2 weeks ago

“Ordered the tool for my grandsons Xmas excellent service. Ordered late in afternoon & still arrived the next day would have no hesitation in using power tool world again”

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Posted 2 weeks ago

“Power to world gave me the best price I could find online and delivered the product the next day excellence service would definitely recommend and use again”

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Posted 2 weeks ago

“Good range, quick delivery.”

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Posted 2 weeks ago

“Slightly delay with delivery, but was aware of this after emailing so no problems really good.”

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Posted 2 weeks ago

“Extremely disappointing experience. Do not order from this company. Their customer service is nonexistent—the phone line disconnects without help. They rely on DHL, which failed to deliver my parcel or conveniently lost the tools in the warehouse, and I am still waiting for a refund for goods I never received. Avoid at all costs.”

Helpful Report

Posted 2 weeks ago

Hi there, I’m really sorry to hear about the broken experience with our service, including the phone line issue, DHL problems, and the refund for goods not received. This isn’t what we want for you. We’ll investigate immediately and arrange the appropriate resolution (refund or replacement) as needed. A member of our team will be in touch with next steps. Thank you for bringing this to our attention. Warm regards, Power Tool World

Posted 2 weeks ago

“First time ordering Easy to navigate website”

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Posted 2 weeks ago

“Very happy with item but took a while to deliver.”

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Posted 2 weeks ago

“Very good selection and shipped really quickly too. As they are a gift, I cannot review them individually.”

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Posted 2 weeks ago

“Excellent service quality products will use again, many thanks.”

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Posted 2 weeks ago

“Best price I could find and speedy delivery.”

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Posted 2 weeks ago

“I think power tool world did well in terms of the product price and dispatch time. However DHL delivered it to a totally different address which I then had to try and find through the picture that was left in my email. When I got there the box had been opened.”

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Posted 2 weeks ago

“Great delivery - I got it the day after I’d ordered it - exactly what I wanted and an absolute bargain in the Black Friday deals. Would absolutely buy from Power Tool World again, in fact they’d be my first choice”

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Posted 2 weeks ago

“Excellent. Great price and quick delivery”

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Posted 2 weeks ago

“Nothing more to add”

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Posted 2 weeks ago

“Had to request VAT invoice”

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Posted 2 weeks ago

“Awfull at replying 🤦🏻‍♂️”

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Posted 2 weeks ago

Hi Dan, I’m really sorry to hear we weren’t replying promptly. This isn’t the experience we want for you. We’ll look into the delay and make sure someone from our team follows up with you shortly. Thank you for bringing this to our attention. Kind regards, Team Power Tool World

Posted 2 weeks ago

“What a great piece of kit to have at hand, powerful enough and so well balanced. I thought it would be awkward with the big battery but it’s not. A good purchase for sure.”

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Posted 2 weeks ago

Power Tool World is rated 4.8 based on 43,945 reviews