Power Tool World Reviews

Name: Power Tool World
Address: Unit 6, Park 2000, Millennium Way, Newton Aycliffe, County Durham
Rating: 4.83

4.8 Rating 44,650 Reviews

97 %

of reviewers recommend Power Tool World

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Phone:

01325 370300

Email:

help@powertoolworld.co.uk

Location:

Unit 6, Park 2000, Millennium Way,
Newton Aycliffe
County Durham
DL5 6AR

Anonymous

Anonymous // 01/01/2019

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“I order a Hitachi charger it's good value price arrived in the time scale stated. Package safely no damages. Please now cordless drill back in action.”

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Posted 2 weeks ago

“It’s not bad for the price but as a professional joiner I will need to Buy another saw with a better range of adjustment to carry on”

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Posted 2 weeks ago

“Good price and fast delivery.”

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Posted 2 weeks ago

“Bought a Makita trimmer spool which was keenly priced and arrived in good time, exactly what I wanted.”

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Posted 2 weeks ago

“Bought my item from here due to it being the best priced.”

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Posted 2 weeks ago

“Used powertool world for years highly recommended”

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Posted 2 weeks ago

“First time I've ordered from Power Tool World and I'm very happy with my experience with this company. Couldn't find the product any cheaper anywhere less and the fact that they delivered the next day on a Saturday was a bonus. Will order from these guys again”

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Posted 2 weeks ago

“Arrived with a small amount of damage, easier to get a replacement part than return for a refund which was the only option given”

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Posted 2 weeks ago

“They had stock when no one else did. Delivery was really fast and customer service was amazing.”

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Posted 2 weeks ago

“Great price and delivered straight away Great service x”

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Posted 2 weeks ago

“Arrived quickly well packed. Very happy with my purchase.”

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Posted 2 weeks ago

“I have never used them before but would order from them again. Excellent service”

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Posted 2 weeks ago

“Competitive pricing”

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Posted 2 weeks ago

“terrible box was damaged looked like product had been opened previously. almost impossible to speak to someone at support, they only have options to check orders not for returns. tried RMA was refused and told to fill in form for defective product. I do not recommend this company”

Helpful Report

Posted 2 weeks ago

Hello We’re very sorry to hear about your experience. It’s unacceptable for a product to arrive damaged or appear previously opened, and we completely understand your frustration with the difficulties you faced reaching support. We’re reviewing our packaging, returns, and RMA processes to ensure that situations like this are handled more smoothly in the future. Please contact our support team directly at help@powertoolworld.co.uk with your order details so we can resolve this issue promptly. Thank you for your feedback — it helps us improve.

Posted 1 week ago

“Great company”

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Posted 2 weeks ago

“Good service, thank you.”

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Posted 2 weeks ago

“Good prompt service”

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Posted 2 weeks ago

“Rubbish delivery service. Failed twice by DHL despite simple instructions to leave. Very poor.”

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Posted 2 weeks ago

Hello Simon We’re very sorry to hear about the issues with your delivery. We understand how frustrating it is when simple instructions aren’t followed and deliveries fail, especially when you’re relying on your order arriving on time. While we work closely with DHL to ensure timely delivery, we recognize that the responsibility ultimately lies with us to make sure your order reaches you safely. Your feedback has been shared with our team to help improve our delivery processes. Kind Regards PTW

Posted 1 week ago

“Excellent Company to deal with. !”

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Posted 2 weeks ago

“Never heard of before,can't remember if I could check out as guest or whether it's another annoying must open an account but order placed and product arrived within the time span required.”

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Posted 2 weeks ago

Power Tool World is rated 4.8 based on 44,650 reviews