Pounds to Pocket Reviews

Name: Pounds to Pocket
Rating: 3.92

3.9 Rating 365 Reviews

1 %

of reviewers recommend Pounds to Pocket

Company Reviews

Metrics

Info

3.9

Based on 365 reviews

Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“from loan to checking details the service has been great the live chat system is a great bonus if you ever in doubt of anything.”

Helpful Report

Posted 11 years ago

“This company will do everything to prevent you clearing your loan. If you don't pay it by Debit card then they delay the payment and try to add on charges. Their customer services (which is in America) cannot help you with anything you cannot find out yourself if you log on the site and there is no one in the UK you can speak to. Their online chat is equally as poor and takes ages. they are all very American with their 'valued customer' and 'here to help' but that is while they are trying to get you to take more money or delay settling your loan. Unless you plan to take the money and run and not pay it back, stay away!!!”

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Posted 11 years ago

“Very quick and extremely helpful”

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Posted 11 years ago

“I found the online chat very helpful and they provided me with all the information that I needed”

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Posted 11 years ago

“Very helpful people to deal with if you're in a tight spot and need help quickly.”

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Posted 11 years ago

“Very good customer service.If only the system was not down ,would have been perfect =( Now,I can't pay my payment due today”

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Posted 11 years ago

“Although Bruce was very helpful and tried to answer all my questions - I still feel that I don't understand parts of what he was saying - it all seems a bit scripted to tell the truth.”

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Posted 11 years ago

“Messed about for the last few months so don't think I would come back again”

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Posted 11 years ago

“great service, would recomment”

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Posted 11 years ago

“asked for discount as quick quid offered. and used you a few times and was told that you cant offer discount but i was told that quick quid was a sister company so i will go to wonga with that news then. A lost sale to a hassle free customer. Congratulations!!!”

Helpful Report

Posted 11 years ago

“very quick, service, first class support, very easy to contact.”

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Posted 11 years ago

“Spoke to Marlena on live chat and she was extremely helpful!”

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Posted 11 years ago

“Misled from day one, would strongly advise against using PTP”

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Posted 11 years ago

“Very efficient and helpful”

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Posted 11 years ago

“Very straight forward and very helpful. Quick to respond and deal with questions.”

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Posted 11 years ago

“I wanted to personally thank Perpetrial for their help today, could not have been more professional and friendly”

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Posted 11 years ago

“Very good”

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Posted 11 years ago

“I am happy”

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Posted 11 years ago

“the on line service is very helpfull”

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Posted 11 years ago

“Great live chat customer service from Johan, explained what was due and how this was calculated”

Helpful Report

Posted 11 years ago

Pounds to Pocket is rated 3.9 based on 365 reviews