Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 1,975 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 19th December 2025

Anonymous

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

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“Delivery was fast!”

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Posted 6 years ago

“Love this site!”

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Posted 6 years ago

“Such a brilliant concept ,good quality gifts to choose from for birthday /any other time you want to spoil your pooch,great service !!”

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Posted 6 years ago

“Terrific company excellent value for money items made from natural ingredients, speedy service will definitely recommend and will certainly use again. Haven’t had chance to use all items yet but first class what has been used”

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Posted 6 years ago

“Really pleased with my purchases from Postman Pooch, all edible items made with good, nutritious ingredients that are healthy for your pet. Quick delivery, will definitely use again 🐕🐶🐈🐱😊”

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Posted 6 years ago

“So happy with everything in the dog birthday treat box, it arrived just in time and she polished of her barking bakery woofin,she loves the fresh breath treats & woof you biscuits, still got to put the cupcake baking kit to the test. But overall one very happy customer & doggy shall be using this site again.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very happy with the birthday box I received most importantly my lovely dog enjoyed”

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Posted 6 years ago

“Excellent products and fantastic customer service!”

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Posted 6 years ago

“Postman Pooch provides an easy to use site. Our order was straightforward to place and we were kept informed of the status of our order throughout. All items were as pictured/described. I’d definitely use Postman Pooch again!”

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Posted 6 years ago

“Amazing quality products, creative birthday boxes, super satisfied!! Shall be ordering again! My pooch is going to have an amazing 1st birthday!!”

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Posted 6 years ago

“So glad I come across this website when searching for a birthday cake for my dog. Fantastic service, well packaged and such a great idea for people that are as crazy for their dogs as I am! :D”

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Posted 6 years ago

“fast delivery, packed really well, lots of lovely treats ready for my dog's birthday”

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Posted 6 years ago

“Bought this gorgeous gift box for our Dog, absolutely perfect and he loved the snacks, especially the beer!! Thank you so much we will definitely be returning to buy more 🙂🐶”

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Posted 6 years ago

“Wish I could attach pictures, we have to Winston on Sunday, it’s not Thursday and it’s ripped in a couple of places but all the stuffing has come out which is that wire-y stuffing so easy to choke on!”

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Posted 6 years ago

Hi Elisa, sorry to hear about this. The product you ordered the toy is a plush toy so they aren't suppose to be tough or durable. If you would like us to send you out an alternate toy in replacement free of charge we would be happy to do this. I will email you now with some alternate toys for replacement.

Posted 6 years ago

“Fab service and items. Moose ate all his cake and drank his beer. I will be ordering from Postman Pooch again x”

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Posted 6 years ago

“Brilliant service by postman Pooch! A box delivered full of treats perfect for my young pup and she loves the toys inside! Great product and personalised!”

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Posted 6 years ago

“Fantastic customer service and the birthday box I ordered was amazing. It made everything very easy for me because I didn’t have to shop around. I got a box full of quality brand name goods for my dog. She went nuts for all of it which made me smile. I will definitely order again as it was excellent value for money. I will be keeping my eye out for the Christmas box.”

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Posted 6 years ago

“Fantastic products and service and excellent value for money. Would have no hesitation in recommending.”

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Posted 6 years ago

“I cannot recommend this company enough !! They were absolutely brilliant when I wanted to send a gift to one of my dogs Instagram fur friends for his Barkday. The communication was brilliant and they even popped in an extra special birthday card so they knew who it was from. The box arrived very quickly, full of yummy goodies and I would highly recommend using this wonderful company.”

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Posted 6 years ago

Postman Pooch is rated 4.8 based on 1,975 reviews