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Postman Pooch Reviews

4.8 Rating 2,083 Reviews
96 %
of reviewers recommend Postman Pooch
4.8
Based on 2,083 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Postman Pooch 5 star review on 20th August 2026
Vanessa Chapman
Postman Pooch 5 star review on 20th August 2026
Vanessa Chapman
Postman Pooch 5 star review on 19th August 2026
Gurpreet Dosanjh
Postman Pooch 5 star review on 12th August 2026
Danielle Sankey
Postman Pooch 5 star review on 12th August 2026
Danielle Sankey
Postman Pooch 5 star review on 7th August 2026
Elizabeth Borja
Postman Pooch 5 star review on 4th August 2026
Audrey Herring
678
Anonymous
Anonymous  // 01/01/2019
“Error made with original order was soon rectified. Fast, friendly service.”
Helpful Report
Posted 6 years ago
“Great service communication and product. Will be using again”
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Posted 6 years ago
“Fantastic service and easy to order. Came very quickly.”
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Posted 6 years ago
“There was a really nice variety of different boxes to get for our dogs birthday. None seemed too astronomically priced (it’s a treat). Not something I’d invest in every month but we’ll worth it for a birthday or christmas!”
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Posted 6 years ago
“Great communications due to a minor hitch and quality products. Would happily use again.”
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Posted 6 years ago
“Postman pooch is a great fast reliable service will definetly be ordering from again”
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Posted 6 years ago
“Skye who was 11years young enjoyed sharing her cake with Jazz ,Thor and my son's dog Nyla all thought it was totally yummy not a crumb was left”
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Posted 6 years ago
“Amazing quick & easy service! Cake looks amazing! Thank you!”
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Posted 6 years ago
“Fab idea to celebrate our dog Jessi's first birthday! The package arrived on her birthday by our postman!”
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Posted 6 years ago
“Great service, kept me updated throughout and delivered on Walters birthday 🐶”
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Posted 6 years ago
“Very happy with the overall experience. Cake arrived well within time and looks great.”
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Posted 6 years ago
“Great selection of of dog hampers , value for money and fast delivery. If I’m going to be buying for my dogs in future I will be shopping here.”
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Posted 6 years ago
“Ordered a birthday cake for our dog and it arrived in perfect condition. Our dog loved it and we had difficulty making the cake last two days ! Will definitely use Postman Pooch again.”
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Posted 6 years ago
“Excellent service and excellent cake my dogs love it”
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Posted 6 years ago
“Fast and reliable”
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Posted 6 years ago
“A great purchase for any pampered Pooch’s birthday. My dog loved it and was a great way to mark his special day. Will definitely be ordering again - customer services was great and quick responses to my queries regarding delivery dates. Have recommend to many friends and family - thank you again, Postman Pooch. x”
Helpful Report
Posted 6 years ago
“I meant of wrote this on Christmas Day, but I completely forgot. But I absolutely love how it was packed, and my baby girl love everything inside. She wouldn't stop eating her treats that she got in the box, half of her treats was gone on Christmas Day! The toys are amazing, tough but also soft. Every product on this store is amazing and worth the buy! Will definitely be buying more as soon as I can, and when I got the money, I will be subscribing also. Treat your doggo!”
Helpful Report
Posted 6 years ago
“great selection of treat boxes - we got one for our sheepdog for Christmas and she loved it as did the kids with the excitement of the yappy xmas card and presents for our dog. arrived promptly and great service”
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Posted 6 years ago
“My dog loved he’s treats and toys”
Helpful Report
Posted 6 years ago
“Very expensive for what we received. The cake was tiny and not worth the money I spent on it. It also turned up with the biscuits around the outside broken. It was a birthday cake and we received a birthday card for Jasper yet the cake had "Happy Christmas" ribbon around it.”
Helpful Report
Posted 6 years ago
Hi Gayle, thanks for your review and sorry to hear you found us expensive, we are very competitive on price with our Birthday cakes we also offer free shipping which other companies don't. With regards to the broken biscuits we stick fragile stickers on every cake but sometimes in transit cakes still do get damaged, the merry Christmas banner will have been a mistake on our behalf with it being a very busy time of year so I apologise for that. If you would like to drop us an email we can offer you a partial refund on the cake or a full replacement.
Posted 6 years ago
Postman Pooch is rated 4.8 based on 2,083 reviews