Login
Start Free Trial Are you a business? Click Here

Postman Pooch Reviews

4.8 Rating 2,061 Reviews
96 %
of reviewers recommend Postman Pooch
4.8
Based on 2,061 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Postman Pooch 5 star review on 20th August 2026
Vanessa Chapman
Postman Pooch 5 star review on 20th August 2026
Vanessa Chapman
Postman Pooch 5 star review on 19th August 2026
Gurpreet Dosanjh
Postman Pooch 5 star review on 12th August 2026
Danielle Sankey
Postman Pooch 5 star review on 12th August 2026
Danielle Sankey
Postman Pooch 5 star review on 7th August 2026
Elizabeth Borja
Postman Pooch 5 star review on 4th August 2026
Audrey Herring
678
Anonymous
Anonymous  // 01/01/2019
I recently bought a gift for my sisters new puppy. Im so glad I went with a smaller independent retailer; it arrived really promptly, well packaged and with a hand-written card. I would definitely recommend.
Helpful Report
Posted 5 years ago
Fabulous box of treats and toys,our dog loved it.
Postman Pooch 5 star review on 9th November 2020
Helpful Report
Posted 5 years ago
Loved the idea of the box and Bronte enjoyed opening it! Would purchase again and try out other boxes. 4 stars as option for large/giant breed not available but will order a pick your own box to try. One happy customer and one happy puppy.
Helpful Report
Posted 5 years ago
I bought a get well soon gift box for my sisters dog as she had been a little poorly and had to have an operation. After a stressful and upsetting few days it bought a smile to my sisters face when receiving the gifts. Great quality gifts and quick delivery. Would definitely recommend.
Helpful Report
Posted 5 years ago
Absolutely loved my postman pooch birthday cake , fast delivery great service and my bulldog Dottie certainly enjoyed it thank you will order every year now I’ve found you !
Postman Pooch 5 star review on 27th October 2020
Helpful Report
Posted 5 years ago
Great service from postman pooch. Speedy delivery, great birthday box with fab toys and treats.
Helpful Report
Posted 5 years ago
Fab birthday box for my dog, I always worry buying something new for him as he has a dodgy stomach but he has enjoyed and been fine with all items in this parcel. Would defo recommend.
Helpful Report
Posted 5 years ago
Loved everything I ordered
Helpful Report
Posted 5 years ago
Very happy with my purchase from Postman Pooch, my dog couldn’t wait to see what was in the box !
Helpful Report
Posted 5 years ago
Loved the arrival of my postman Pooch new dog box - the family I got it for loved it and it made them even more excited! Will definitely use the service again.
Helpful Report
Posted 5 years ago
Amazing collection of treats and toys in the birthday box - my dog absolutely loved it!
Helpful Report
Posted 5 years ago
Fantastic first birthday gift! Our puppy really enjoyed at the treats and unwrapping them herself from the dog safe packaging.
Helpful Report
Posted 5 years ago
This is the second box my dog has had. Was very pleased with both boxes. They’re good value for money. Well packaged and quick delivery. They make a lovely gift.
Postman Pooch 5 star review on 20th October 2020
Helpful Report
Posted 5 years ago
Great service! Fast delivery, high quality and all the toys and treats were well loved by the birthday boy! A very happy puppy on his birthday!
Helpful Report
Posted 5 years ago
A pawesome present for a beautiful doggy after her heart surgery. Easy to purchase at a reasonable price and beautiful when arrived. We will absolutely use again !
Postman Pooch 5 star review on 19th October 2020
Helpful Report
Posted 5 years ago
Speedy delivery and beautifully packaged!
Helpful Report
Posted 5 years ago
Ordered a birthday box for my dog Nala who is quite the toy destroyer! As usual, I left it extremely last minute but I was very pleased with the service. It came within a few days and a few before her birthday and the box was beautifully organised and had plenty of toys and treats to keep her occupied for her birthday 🥳 I would highly recommend!
Postman Pooch 5 star review on 15th October 2020
Helpful Report
Posted 5 years ago
Great customer service, product was brilliant and my dog loved everything inside. Dispatch and delivery was quick and efficient and arrived on the date expected. Will definitely be ordering from postman pooch again!
Postman Pooch 5 star review on 12th October 2020
Helpful Report
Posted 5 years ago
Built my own gift box for my Sister’s Cavapoochon, Poppy, 1st birthday. It was a huge success and loved it. Especially the cheese popcorn I added to the box!
Postman Pooch 5 star review on 12th October 2020
Helpful Report
Posted 5 years ago
Haven’t received it in time !! Emailed and no response
Helpful Report
Posted 5 years ago
Hi Beth, really sorry to hear you haven't received your order. On looking at our system your order was posted with Royal Mail on 1st October. I've checked our support system and we haven't received any email from you unless you have sent it to a different email address. On the order confirmation email you will have had a note at the bottom to raise any issues with orders to the following email address support@postmanpooch.zendesk.com this would raise a case in our ticket support system and any problems would be dealt with straight away. If you still haven't yet had your order please raise a ticket and we will look into this immediately for you. Thanks Postman Pooch.
Posted 5 years ago
Postman Pooch is rated 4.8 based on 2,061 reviews