Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,004 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered from Ben for two birthdays so far, and I have to say, I've been really pleased both times. One year, one of the items I ordered wasn't available, so he replaced it with a higher value item. Unfortunately , my little fella didn't like that item, so I just emailed Ben and he straight away offered to send out the now back in stock item. Everything we've received has been good quality and nicely presented and notwithstanding COVID-19 has been delivered in a timely fashion. PS I had to say below that the item didn't arrive on time, but it was a result of Royal Mail issues due to the pandemic, as it was sent out on time.”

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Posted 5 years ago

“Wonderful! I needed a special present for a special dog and this was just perfect. He loved the toys, treats, cupcake, hat, in fact everything!”

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Posted 5 years ago

“Great product delivered promptly. The birthday girl was very happy with her gifts!”

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Posted 5 years ago

“I ordered a build your own birthday box for our family golden retriever Hamish’s first birthday. The delivery came within the time stated even during the Covid period. Hamish absolutely loved his presents the box was opened quickly and toys played with before the packaging could be removed. The cake was eaten very quickly definitely ordering from here made his birthday! Thank you again!”

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Posted 5 years ago

“Absolutely fabulous service and wonderful way to treat your dog! My boy went bonkers as soon as we opened the box! The Birthday Box was delivered quickly and the overall quality and service was top class. Many thanks!”

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Posted 5 years ago

“Brilliant service, my dog Archie full enjoyed his birthday muffin and his many toys. All came with in two days of ordering will definitely be ordering in the near future.”

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Posted 5 years ago

“Great service & fast delivery.”

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Posted 5 years ago

“Brilliant idea for your dogs birthday present. Really good value for money with how much you get Inside the box & the personalised card is a lovely touch! speedy delivery, very happy! Thank you”

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Posted 5 years ago

“Fantastic service Mr Boo loved his presents and was so excited he couldn't wait to open his parcel.”

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Posted 5 years ago

“arrived very promtly and very pleased with all the items.would recommend and use again.”

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Posted 5 years ago

“Great website with amazing selection of dog toys and treats, it’s my new go to website when I want to spoil my boy 🐶”

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Posted 5 years ago

“We had one very happy pup after receiving a lovely 1st birthday hamper from Postman Pooch! Thank you, 10/10”

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Posted 5 years ago

“My brothers dog Archie loved his birthday box! We would defo recommend and will be using again”

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Posted 5 years ago

“We buy our border collie Django a birthday box from Postman Pooch every year, have done for the past 4 years and will continue to do so! He loves his birthday boxes. They are good quality and arrive very quickly! My go-to for special doggy occasions 😊”

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Posted 5 years ago

“Thank you very much for our order, we had one very happy pooch. The box was absolutely brilliant packed with treats and toys to a high standard. Have recommended to friends and family and will definitely order from here again!”

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Posted 5 years ago

“My pup loved the space hopper as it’s durable enough for him to play with big but squishy enough that he gets a squeak with little effort. Definitely his favourite toy to date. Very happy customer. The spread of toys was really good. Would buy again.”

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Posted 5 years ago

“Over priced for what u get for your money. Disappointed ☹️”

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Posted 5 years ago

Hi Amanada, hope you are well sorry you feel this way about our products. We do only sell premium brands with high quality ingredients. We are a small family run business and want all our customers to leave with happy pupstomers. Please email us on bark@postmanpooch.co.uk if there is anything we can do for you as we wouldn't want you to leave with a negative experience as this is not what we are all about. Thanks Postman Pooch

Posted 5 years ago

“Easy to order and delivered in plenty of time. My sister FaceTimed me her dog, Peanut opening the box this morning- the gifts inside were presented really nicely and Peanut was very pleased with the toys and treats!! She could hardly chose her favourite between them all! They all looked really good quality. Highly recommended.”

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Posted 5 years ago

“Pooch (Barney) loved his isolation birthday box! Very smooth and easy to use service, would definitely recommend”

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Posted 5 years ago

“Highly recommended. Efficient service, good quality items and good value. Our Frenchie Louie had a very happy 1st birthday!”

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Posted 5 years ago

Postman Pooch is rated 4.8 based on 2,004 reviews