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Post-a-Rose Reviews

4.7 Rating 2,930 Reviews
93 %
of reviewers recommend Post-a-Rose
Company Reviews Metrics Info
4.7
Based on 2,930 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Post-a-Rose Reviews

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

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Phone:

01624 662410

Email:

admin@post-a-rose.com

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stephan
Verified Buyer
“The condition of the greeting was awful we had to damage it to get it out of the package,this put a downer on my wife's anniversary gift I will not order or recommend you .”
Helpful Report
Posted 8 years ago
Debbie
Verified Buyer
“i havd put poor because the flowers i ordered from you are not the ones you sent did send you an email saying how dissapointed i was”
Helpful Report
Posted 8 years ago
Annie
Verified Buyer
“Very unhappy. I paid for a box of chocolates to be sent to my mum alongside flowers for Mother's Day and she only received the flowers. Also the flowers died only a week after she received them.”
Helpful Report
Posted 8 years ago
Lynn
Verified Buyer
“Sent two lots of flowers for Mother's Day and one of the Flower arrangement the flowers Were nearly dead & the other Only had half the message on it I sent a email regarding this & nobody has got back to me , don't think this is very good”
Helpful Report
Posted 8 years ago
Sarah
Verified Buyer
“Unfortunately, my mum said her Mother's Day flowers only lasted a couple of days before they had to be thrown out. She said a friends flowers were the same, but I don't know if they were from post a rose. Usually a great service in the past though.”
Helpful Report
Posted 8 years ago
Jonathan
Verified Buyer
“Flowers arrived on time and were cut, fed and vased as instructed. Some of the petals were dying on arrival and were dead within 2 days. Not impressed. Will not be using again.”
Helpful Report
Posted 8 years ago
Carolyn
Verified Buyer
“On speaking to some of the recipients of flowers I ordered I was told how there were some missing flower heads, shrivelled brown leaves and some stems had to be thrown away so not a bouquet of 40 blooms. My partner Jeff North sent flowers to a Mrs Richard of 52 Victoria Road, Douglas and she also had similar problems with her bouquet. Her comment was that the flowers seemed to be old stock. With missing flower heads and some blooms withered. In total between us we paid out nearly £100 and they were not the quality we expected. Regards Caroline Magee”
Helpful Report
Posted 8 years ago
Martin
Verified Buyer
“Was disappointed by the quality, usually flowers received are excellent and last for at least 7 days after receipt. These did not come anywhere the standard expected and were in the bin by Boxing Day. The recipient was not pleased at this let down. Considering they were ordered a month before delivery I expected flowers to enjoy and not be embarrassed by them”
Helpful Report
Posted 8 years ago
Anthony
Verified Buyer
“I ordered an arrangement for delivery to my Mother on 22nd Dec. I saw it a couple of days later - very disappointing, very few blooms. Definitely not worth the money paid. I'll not be doing this again via Post a Rose.”
Helpful Report
Posted 8 years ago
Sharon
Verified Buyer
“The flowers were delivered in a timely manner, however the roses were in very poor condition - the stems were black and the heads fell off. The other flowers within the bouquet were ok, but was a little disappointed as a previous flowers I've purchased have always been excellent.”
Helpful Report
Posted 8 years ago
Craig
Verified Buyer
“The flowers were really nice, my wife loved them however after 4 days they started to smell bad. She changed the water and a couple of hours later they stank again so she had to throw them out”
Helpful Report
Posted 8 years ago
Hillary
Verified Buyer
“The roses weren't quite as nice as usual and even though they were treated in the same way as always, cut off the ends, take off the leaves, etc. etc. they didn't last very long and didn't fully open.”
Helpful Report
Posted 8 years ago
Helen
Verified Buyer
“The flowers ordered were delivered on time and as scheduled. The quality of the blooms however fell way short of the usual post a rose standard and the flowers faded within a week. I have ordered bouquets before and have been pleased with the delivery & quality. Hopefully this is an exception to that usual standard.”
Helpful Report
Posted 8 years ago
Adam
Verified Buyer
“I can't fault your delivery service in terms of punctuality however the quality of the roses were questionable, I don't believe they were worth anywhere near the 25.00 I paid for the 12 roses. They were all dead witHin 4 days . I will not be ordering from the company again and can't see how I can possibly recommend you to family and friends, I'm hoping this was maybe a one off poor bunch of flowers as if this is a regular occurrence I can see the company lasting as long as the flowers themselves. #appauled”
Helpful Report
Posted 8 years ago
Kane
Verified Buyer
“The roses looked lovely but they only lasted a few days before they died they didnt last very long that besides that the service was brilliant”
Helpful Report
Posted 8 years ago
John
Verified Buyer
“The delux red roses received on 17 June for my wife's birthday were not up to the usual quality as after 4 days the heads on the majority of them began to droop, whereas, as a regular customer over numerous years, I have rarely had a similar problem as the bouquets usually last well over a week before showing signs of dropping. My daughter also purchased roses for her mother's birthday and they too were disappointing on this occasion. John Killip”
Helpful Report
Posted 8 years ago
Dear John, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We do have stringent quality control procedures in place to ensure that all our flowers arrive and remain in first class condition for as long as possible. But it appears that we have failed on this occasion. We have clearly let you down and would of course like to offer to send a complimentary replacement bouquet with our apologies. We do hope to hear from you soon so we can make the appropriate arrangements. Kind regards, Customer Services Team
Posted 8 years ago
James
Verified Buyer
“Pretty Poor, the roses died after two days and we followed the advice card, fed them, cut the stem at an angle etc... not very good for the price if I'm to be honest.”
Helpful Report
Posted 8 years ago
Dear James, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We guarantee all our flowers for at least 7 days, however other factors such as temperature can have an impact on the lifespan of a bouquet. Nevertheless, it appears that we have failed on this occasion and therefore we would of course like to offer to send a complimentary replacement bouquet with our apologies. Kind regards, Customer Services Team
Posted 8 years ago
Paul
Verified Buyer
“Flowers looked lovely on arrival but did not last long Only lasted a couple of days before flowers started to wilt This is the first time I have ordered from post-a-rose Don't know if I will order from post-a-rose again”
Helpful Report
Posted 8 years ago
Dear Paul, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We guarantee all our flowers for at least 7 days, however other factors such as temperature can have an impact on the lifespan of a bouquet. Nevertheless, it appears that we have failed on this occasion and therefore we would of course like to offer to send a complimentary replacement bouquet with our apologies. Kind regards, Customer Services Team
Posted 8 years ago
GORDON
Verified Buyer
“Roses arrived when they said they would be,but three of them were broken. only lasted a week and then they died no matter what we did to keep them alive,not very happy at all.Wont be using again.”
Helpful Report
Posted 8 years ago
Beryl
Verified Buyer
“Lovely roses but too open. They only lasted 5 days which easy a bit disappointing.”
Helpful Report
Posted 9 years ago
Post-a-Rose is rated 4.7 based on 2,930 reviews
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