Post-a-Rose Reviews

Name: Post-a-Rose
Rating: 4.67

4.7 Rating 3,002 Reviews

93 %

of reviewers recommend Post-a-Rose

Company Reviews

Metrics

Info

4.7

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Post-a-Rose:

Post-a-Rose.com delivers exquisite floral arrangements and gifts. Handcrafted with fresh blooms, our elegant creations are perfect for any occasion. Enjoy guaranteed UK delivery. Customise your order with cards, chocolates, or wines on our user-friendly website. Trust our prompt and reliable service for timely surprises. Experience the art of gifting at Post-a-Rose.com. Order now to make your loved ones feel cherished.

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Phone:

01624 662410

Email:

admin@post-a-rose.com

Post-a-Rose 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When the flowers arrived my husband was at the house to receive them, when he put them in a vase he said the side of the pionies had black petals, I am a little disappointed as they were for my mother in law who had just come out of hospital.”

Helpful Report

Posted 11 years ago

Dear Derek, Thank you for your feedback. We are so sorry to hear that the flowers be not meet your expectition. The variety of peonies that we sell are called Sarah Bernhardt, which are a fabulous double peony but they have outer guard petals. As the peony opens these turn to the underside of the flower, leaving a beautiful mass of delicate pink petals. I am sure that as the peonies open, then you recipient will be delighted with them. However, if this is not the case, then please contact us directly and we will endeavour to resolve the matter as quickly as possible. Kind regards, Customer Services Team Post-a-Rose

Posted 10 years ago

“I ordered a Summer bouquet for my wife's birthday and it arrived on time and was well packaged. They were very well presented and my wife was really impressed. However, the flowers began to wilt after 5 days and drop petals on the 6th. Compare this to a much cheaper available from certain supermarkets, which last in excess of 6 days. Excellent delivery and presentation, but poor lifespan.”

Helpful Report

Posted 11 years ago

Dear Brian, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers did not last as long as expect. We do have stringent quality control procedures in place to ensure that all our flowers arrive and remain in first class condition for as long as possible. We over a 7 day guarantee with all our flowers, but it appears that we have failed on this occasion. We have clearly let you down and would of course like to offer to send a complimentary replacement bouquet with our apologies. We have sent you a private email to discuss this further and do hope to hear from you soon so we can make the appropriate arrangements. Kind regards, Customer Services Team Post-a-Rose

Posted 11 years ago

“rose petals had been trapped”

Helpful Report

Posted 11 years ago

Dear Katrina, We are very sorry that you have experienced an issue with your order. There is not enough information within your comment to understand the exact nature of this issue, but we offer a 7 day, no quibble, guarantee with all our products, so if you would kindly send an email to admin@post-a-rose.com we will look in to your complaint and try to resolve the matter as quickly as possible. Kind Regards, Customer Services Team Post-a-Rose

Posted 11 years ago

“I was disappointed with the flowers as there was no food for them and after 3 days some of the flowers were dieing and some failed to open. Regards Michael Davison”

Helpful Report

Posted 11 years ago

Dear Michael, Thank you for taking the time to supply a review and for bringing this issue to our attention. We are very sorry that your flowers were not up to your expectations. We guarantee all our flowers for at least 7 days, however other factors such as temperature can have an impact on the lifespan of a bouquet. Nevertheless, it appears that we have failed on this occasion and therefore we would of course like to offer to send a complimentary replacement bouquet with our apologies. We have sent you a private email to discuss this further. Kind regards, Customer Services Team Post-a-Rose

Posted 11 years ago

Post-a-Rose is rated 4.7 based on 3,002 reviews