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Pod Point Limited Reviews

4.6 Rating 36,113 Reviews
90 %
of reviewers recommend Pod Point Limited
4.6
Based on 36,113 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Pod Point Limited Reviews

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Clean, tidy installation
Helpful Report
Posted 2 years ago
Engineer was very good. His work was very neat.
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Posted 2 years ago
Initial appt was cancelled without prior notice! However, after that everything was smooth and efficient especially the service provided by the Electrician who fitted the charger. We would give him 5*. Thank you. Much appreciated.
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Posted 2 years ago
Overall experience was good however the pre-installation information process was a little jarring. The initial information submitted received a reply asking for more information to complete. Information was sent and then more information was requested when it could have been requested the first time to quicken up the process.
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Posted 2 years ago
Very Fast, good service
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Posted 2 years ago
Everything on the day was clearly explained, and completed promptly with no disruption to the working day
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Posted 2 years ago
Steve was excellent. Went above and beyond.
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Posted 2 years ago
Installation engineer was outstanding and the product is good. They don’t send someone round to do a site visit beforehand so ask you to do it yourself and fill in a form and send lots of photos and videos of bonding on pipes etc. all worked out in the end.
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Posted 2 years ago
Shawn was great, the installation was quick and he was very neat and tidy.
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Posted 2 years ago
Product, scheduling and installation very good. Instructions and app could be better
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Posted 2 years ago
Really good experience of the installation no complaints! Thank you. Form to submit pictures wasn't very clear and attempted to submit a few times unsuccessfully
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Posted 2 years ago
Good but needs a bit of fine tuning
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Posted 2 years ago
Limited communication from pod point initially but improved after a couple of weeks
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Posted 2 years ago
The engineer was very professional clean and tidy
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Posted 2 years ago
The electrician was excellent, could not fault his commitment and time is doing a decent job. Would recommend it to anyone if who needs an EV Charging point.
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Posted 2 years ago
The installation was a bit drawn out because of issues with my set up but the staff were very good. Had to wait for a refund for something I paid for but didnt use
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Posted 2 years ago
The Engineer was absolutely brilliant. He kept me fully updated regarding his ETA on the day. The standard of installation was excellent, including thoroughly cleaning and clearing away debris and packaging on completion. There was a slight delay between ordering and installation but all staff were extremely polite, helpful and knowledgeable throughout the entire process.
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Posted 2 years ago
The process of getting the Pod Point was fine. I thought the form to fill in with the house information was tricky and I eventually sent an e-mail with photos. The installer was very good and explained the process when he came out, especially as we had some issues with our earth. He also followed up with us.
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Posted 2 years ago
The person (Michael) that supported me was excellent
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Posted 2 years ago
Everything is above board and acceptable until the installation.
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Posted 2 years ago
Pod Point Limited is rated 4.6 based on 36,113 reviews