Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,230 Reviews

85 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted, was updated about delivery. Will be using them again.”

Helpful Report

“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”

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“Products are reasonably priced. Good selection as other major retailers did not have the products I needed. Delivery cost are good. Only downside no notifications of delivery just arrived. Well packaged.”

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“Prompt delivery, product in good condition. £30 minimum spend for free delivery is good compared to other companies.”

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“great price, easy ordering, only gripe, vague delivery info, after ordering, delivery times quoted at 1-10 days, then no info until it turns up, a text or email the day before would be a really helpful.”

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“all good, prices, selection and delivery”

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“Good service all round.”

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“Ordering was easy and prices ok. One complaint, I didn't receive any notification of delivery, luckily I was in.”

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“Prices are very competitive and ordering was easy. We had a problem with delivery I.e it was taking longer than expected but it was sorted out and our order was delivered a few days later.”

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“Great price quoted. Great products supplied. Speedy delivery, as quoted. Only problem was the order was split in two different deliveries, by two different sauces, and I was not informed. This caused a bit of stress and anxiety.”

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“I would have given this 5 stars but my order was only partially completed initially and I had no communication regarding delivery dates and times. A small part of my order was delivered by Eurocell and I then heard no more about the remainder. On contacting customer services it appeared that the company had failed to include all of my order even though the money had been taken for the complete order. The remainder of my order did arrive from a different supplier (GAP) several days later. I would also have liked some warning of delivery times like other companies do.”

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“Used a few times and don't have any issues, quick enough delivery and usually the cheapest. Will use again”

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“Quick delivery, good product and price. Only glitch was not being informed of order processing, as stated, and no indication of a delivery date, hence four stars. Otherwise Ok. Would use again.”

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“Very good service”

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“The product is fine, the ordering g process was fine. The delivery was a disappointment as the driver just threw the 5m piece on the driveway and expected my 72 year old wife to fetch it in herself. I expect this was a courier rather than the company itself.”

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“Cladding undamaged and in time. delivery short of 30 butt joints. 10 further received still awaiting the balance (20 Butt Joints)”

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“Had to chase delivery by phone sorted quickly after contact made”

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“As others have said, my only complaint is that I don't get notification of when delivery is coming. In my case, all my orders have just been passed on to Eurocell and they deliver from their local store without warning me when they're coming. I don't know if this is always the case. But buying this way, I get more like trade price, much less than going direct to the Eurocell website. Stupid system, but it works for me! All orders have been quick, correct, and undamaged.”