Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,182 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and reasonable delivery times. If you are able to plan a few days ahead of delivery then Building Plastics Online are by far the best value I could find in the internet.”

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“Very good service and price was great as well”

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“Good product at a good price with local click and collect ideal. Only problem, there was no notification that item was available for collection. It had been there for several days but I didn't know.”

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“good price , delivered at local depot in good time”

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“Product very good and reasonably priced. Only gave 4 stars as communication was not good. We had no warning of delivery and product was dumped outside our garage! Not ideal as we were away at the time.”

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“As far as I can tell, this is an online central hub company for a network of local Eurocell distributors. The price was good, and better than going direct to the same local company. Communication with the central hub around placing the order was very good. But communication from local distributor about delivery dates and order fulfillment was non-existent and I only managed to obtain information using direct phone calls. Having said that, I would still use this company again, because of the good pricing and now I know what level of communication to expect I could work around that.”

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“Good stuff ordered 3 time's with free delivery, the only negative is you dont know the day or time of delivery”

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“Great product . Long wait for delivery. But great price”

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“Fair price, good quality product. Despatch/delivery slow held the job up.”

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“Super friendly service. A slight issue that a part was missing from the initial delivery was rectified quickly and without any fuss at all. Great customer service. Would definitely use again.”

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“The plastic material was perfect for my needs whilst renovating the interior of an old boat”

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“The prices were really good, however, they provided no information on when I might expect delivery. One day the panels turned up when we weren't at home!”

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“Great product; they were happy to communicate and in organising delivery from Local suppliers”

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“Excellent product and by far cheaper than anywhere else. No delivery date given at first and was let down by taking 6 weeks to arrive.”

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“Very good and reliable but don’t tell you a delivery day”

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“Exactly what I wanted, was updated about delivery. Will be using them again.”

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“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”

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“Products are reasonably priced. Good selection as other major retailers did not have the products I needed. Delivery cost are good. Only downside no notifications of delivery just arrived. Well packaged.”

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“Prompt delivery, product in good condition. £30 minimum spend for free delivery is good compared to other companies.”

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“great price, easy ordering, only gripe, vague delivery info, after ordering, delivery times quoted at 1-10 days, then no info until it turns up, a text or email the day before would be a really helpful.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,182 reviews