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Building Plastics Online Ltd Reviews

4.4 Rating 2,152 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,152 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Roger A
Unverified Reviewer
“Absolutely brilliant! Not a large order this time but delivered next day. Very competitive prices. I always use them for anything UPVC. *****”
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Rob Mullett
Unverified Reviewer
“These fence panels are perfect for anyone not wanting to worry about maintenance, fit them and forget them.Had to trim a few mill off some of them for a perfect fit which was easily done with a normal saw. My neighbour was so impressed he asked me to order some for him too! Quick delivery and best price on the net, would recommend to anyone!”
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Anonymous
Unverified Reviewer
“Very easy to order and if had a problem customer service was on had to sort it hand no problems”
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Anonymous
Verified Reviewer
“Good service and reasonable prices”
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Anonymous
Unverified Reviewer
“Great price and product. Really quick delivery.”
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Lynn
Verified Reviewer
“Purchased 5m windowboard which arrived in good rime and inperfect condition. Great price too.”
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Anonymous
Unverified Reviewer
“Quick and easy to order and kept upto date on times and date of delivery. The local delivery site were there 5 minutes before the agreed time which was fantastic as it was time critical for the job to start.”
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BENNY
Unverified Reviewer
“good quality”
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Anonymous
Unverified Reviewer
“Ordered online, delivered on time and all for a great price..many thanks guys”
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Anonymous
Unverified Reviewer
“first class service, best price.”
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Anonymous
Unverified Reviewer
“Eady to order. Price very good. Delivery smashing. Just as expected”
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Peter Lloyd
Unverified Reviewer
“Delivery was very quick apart from the order being short. I ordered 5 but only received 2 but that did not matter in this case as the driver sorted bit the same day so there was no delay for me. Big thanks to the driver”
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Maldwyn Parker
Verified Reviewer
“The products are of exceptional quality and the prices are very reasonable. I highly recommend this company and have nothing negative to say about them.”
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Mohammed Lohn
Unverified Reviewer
“Very good customer service one of best good prices and delivery spot on time definitely use again I recommend them to anyone believe me you can't go wrong”
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Anonymous
Unverified Reviewer
“Fantastic service ,very quick delivery”
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Paul
Unverified Reviewer
“Excellent service and a good price on the 300ml Hollow plastic boards I want go anywhere else.”
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Anonymous
Verified Reviewer
“Would highly recommend Building Plastics Online for choice of materials, competitive pricing, quick delivery and good communication, thank you. A++++++++++”
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Darren Forrest
Verified Reviewer
“Pathetic service and poor communication, if a product isn’t in stock dont lie it’s out for delivery when it wasn’t, I was badly let down, of which I purchased from gap within a day on time my loss money wise but you learn.”
Helpful Report
Dear Darren,Thank you for taking the time to provide feedback on your experience with Building Plastics Online Ltd. We genuinely appreciate your input and apologize for the issues you encountered. I can confirm that we delivered your goods in full as we informed you on the 07/06/2024 @ 1:58pm and we have a signed POD. We are truly sorry for the pathetic service and poor communication that you experienced. It is unacceptable that we misled you by falsely claiming that a product was out for delivery when it was not. We understand that this kind of letdown can be frustrating and we sincerely apologize for the inconvenience and any loss you may have incurred. We value your business and want to make sure we improve our services to meet your expectations. We would greatly appreciate it if you could let us know how we can make things better for you in the future. Our aim is to address any shortcomings and ensure a more seamless and reliable experience for our customers. Once again, thank you for bringing these concerns to our attention. Your feedback is essential in helping us improve our services. We hope for the opportunity to make it up to you in the future. Best regards, Natasha Bing Building Plastics Online Ltd.
Mohamed Maher
Unverified Reviewer
“Good company and good product. I only wish they put expected lead time for delivery on their website. I was ok with time but sometimes you need to know how long it will take to receive the good while ordering.”
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Mal
Unverified Reviewer
“Reasonable price and quick delivery”
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Building Plastics Online Ltd is rated 4.4 based on 2,152 reviews
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