Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.41

4.4 Rating 2,152 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

Company Reviews

Metrics

Info

4.4

Based on 2,152 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 29th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. This is the third time we've ordered this skirting board from Building Plastics over the last couple of years and have found it very hard wearing and would highly recommended it. Delivery was quicker than expected but I was concerned to see the packaging was badly torn in several places but luckily the skirting wasn't damaged/scuffed. Overall will be happy to order again when we move on to the next room that needs decorating 😀.”

Helpful Report

“Plastic fencing - Great product at a great price. Communication could be better as I had to chase the order and was told there were delays in producing the fencing and to expect it first week of July but it arrived the week before without noticed. Fortunately someone was in to take the order. Happy with the product though.”

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“Delivery on time plastic edge in the white no problem with product Stunning would use this company every time”

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“Slow delivery, items are sourced externally so the company have no control over delivery times and when I questioned this as I hadn’t been updated they blamed their supplier. Building plastics online was who took my money and so as the customer I expect them to accept liability when things go wrong and not blame their suppliers when items go out of stock, especially when they are showing them as in stock on their website. Wouldn’t use again”

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“Very happy with the service”

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“Very good, got what I ordered within a few days. The only thing I would Say, it would be nice to get a notification when it was being delivered. Luckily the three orders I’ve had, I was at home. Apart from that, I Would certainly order from them again.”

Helpful Report

“Despite the poor reviews, placed an order of £400 for full house gutters, pipes, soffits & fascia as this company was quite a bit cheaper than everyone else overall. Order arrived within a few days - delivered by Eurocell. A few gutter connectors were missing but were replaced with no hassle and easily by Eurocell. Would definitely recommend this company!”

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“Al went well”

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“Very fast turnaround and price. I expected an email about the delivery, but since it came the next day without issue, I don't mind that there wasn't an email.”

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“Recently ordered white fascia capping boards & other pieces on Buildings Plastics Website.Super easy to order at a very competitive price with free delivery as well.Delivered the completed order the very next day very efficient service with super products .”

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“No problem at all, really good materials and fast delivery.”

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“Price couldn’t be beaten .All come from eurocell which where a lot more expensive.dont make sense I know.All come on time .very happy”

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“Product Great just took too long for delivery”

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“Excellent value for money, good service & great customer care, thank you , I will definitely use again 👍.”

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“Excellent product. Prompt delivery.”

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“Very happy with items ordered and delivery spot on”

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“Excellent service and friendly staff over the phone”

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“Happy overall with the products which were purchased. Only gripes were that after having delivery confirmed by a member of the team being on a Monday it was actually delivered the Friday before with no phone call or attempt to make contact as we were out at time of delivery, products were just dumped on our driveway, finally 3 out of 9 roofing bars had broken packaging and the end caps were missing.”

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“Great value and reasonable delivery times. If you are able to plan a few days ahead of delivery then Building Plastics Online are by far the best value I could find in the internet.”

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“Fantastic service. I arrived to collect ten minutes before closing time on a Saturday lunchtime. Realised I was never going to get it in my vehicle as too long. The guy working offered to cut it down to size for me so I was able to take it away. Really great service. Thank you.”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,152 reviews