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Building Plastics Online Ltd Reviews

4.4 Rating 2,300 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
4.4
Based on 2,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

“Use of good products at a very reasonable price. Their delivery is normally 3 - 5 working days but to my surprise I received my order next working day. Win win”
Helpful Report
Posted 2 years ago
“Still waiting on refund two weeks after collection. Delivery stated Monday then checked with eurocell local branch to be informed itโ€™s actually Wednesday with BP online pre advised?? No communication from customer service whatsoever clearly not interested in assisting with issues.!”
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Posted 2 years ago
“Excellent product and delivery”
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Posted 2 years ago
“After still not receiving any feedback, updates from anyone in customer services after contacting them on 4 separate occasions (about a failed delivery), I have now cancelled my order completely. Let's see how long it takes to get my money refunded.”
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Posted 2 years ago
“Brilliant service and best prices to be found”
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Posted 2 years ago
“Excellent price. And excellent delivery timing, will recommend to others”
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Posted 2 years ago
“Good service”
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Posted 2 years ago
“I think this is the worst company I have ever dealt with in regard to customer service & resolving queries! They never do what they say they will do (call you back / email you back). Really really poor communication wise - come to think of it absolutely useless.”
Helpful Report
Posted 2 years ago
“Do not buy from this company if you actually want your order delivered! After waiting over 2 weeks for my delivery, promises every time I called in to chase it that it'd be with me 'tomorrow' I ended up having to go and collect it. 2 5m lengths of plastic in a hatchback! One item got ruined in the process! Definitely do not use this company!”
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Posted 2 years ago
“I have bought some upvc skirting board and corners from building plastics. On both occasions it was easy to find what I wanted on their website and once I had bought them they was delivered promptly and in good condition. I would buy again from Building plastics.”
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Posted 2 years ago
“Excellent value, prompt delivery. Would definitely recommend.”
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Posted 2 years ago
“Great service and really cheap ๐Ÿ‘”
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Posted 2 years ago
“Hi Stephen Smith, Unfortunately as this order has exceeded the time frame we have for our returns policy on our website. I apologize for the damage you have on the products but we are unable to replace them free of charge due to this. Kind Regards, Matthew Bagley Perkins Is the response I got to my problem Dear Sir Please find attached my invoice 125806 and 3 photos off my problem On just one of the CB30064 boards is a problem, unfortunately I did not find this fault until I had cut glued and nailed the board in place. When I peeled off the protective plastic I saw that a few large areas of the board had patches of the finish missing, and to add to the problem the top glossy finish came away with the plastic, you can see this in one of the photos. What makes this fault more noticeable is I live in a bungalow so I only have to look up about two foot to see it :( kind regards Stephen Smith”
Helpful Report
Posted 2 years ago
Hi Stephen, Thank you for taking the time to leave us a review. Having looked into this further, we must consider a few considerations. 1. You have installed the items you ordered. 2. The items have been in your possession for two months before reporting any faults. 3. The items have been left outside, open to the elements, with the film on in the sun. This is what happens when this is done. According to our T & Cs, we are not able to exchange the used items. Hope this helps clear any confusion. Regards, BPO LTD
Posted 2 years ago
“Very good price compare to others.”
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Posted 2 years ago
“A fraction of the price of going to eurocell direct and delivery was quick”
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Posted 2 years ago
“Thank you”
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Posted 2 years ago
“Excellent service, kept up to date with delivery and the prices are fantastic. Almost half the price of Eurocell products and no delivery charges. I will definitely be back for more.”
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Posted 2 years ago
“First class service”
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Posted 2 years ago
“product arrived flat - impressive, given it is 5m long - and in great shape. Thankyou”
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Posted 2 years ago
“Product great, delivery date slipped with no revised communication on new date.”
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Posted 2 years ago
Building Plastics Online Ltd is rated 4.4 based on 2,300 reviews