Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.40

4.4 Rating 2,274 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite & efficient service when I rang. Only drawback was having to listen to mind numbing music & repeated message for around 10 mins telling me I was No. 1 in queue”

Helpful Report

“No answer to emails, phone calls or their so called chat service. Nearly £700 worth of products undelivered. Now having to rebuy from a different company and pray that we get our money back as we cannot afford to loose that. Please do not use this company, I wish I had read the reviews beforehand.”

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“order items was very straightforward and stress free.”

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“Ordered it a week ago and it still says awaiting despatch”

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“Don’t bother using this company they sent out the wrong materials then charged delivery costs & restocking charges! I definitely would not recommend!”

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“Brilliant customer service when I needed an extra piece. Immediately dispatched and didn't charge for delivery. Quick service e and delivery too. First class business.”

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“Very polite and helpful, delivered sooner than expected. Would definitely recommend.”

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“Ordered over a week ago, emailed within minutes of placement to advise I'd made a slight error and could I amend the order. Told several hours later that the order has been processed and it was too late. A week later and I'm still waiting for the goods to arrive and/or acknowledgement of the dispatch! Quite poor for a company with 'second to none' customer service!”

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“Arrived v quickly and in good order. Only issue was no warning of delivery time/date. Used before and will use again as required. Couldn't find cheaper online for what I wanted.”

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“Excellent service”

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“A company you can trust with years of experience and service to the home owner,diy or trade , Excellent Stock, good quality products,quick delivery,helpful delivery drivers...... I would'nt shop anywhere else, 5 stars.”

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“Great prices and excellent quality products, delivery was very fast and was kept informed.”

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“Good price great product easy to fit would definitely use this company again very pleased 👍👍👍”

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“ABSOLUTELY USELESS COMPANY. I ordered and paid for my materials. After about 4 days I called to ask where they were. Was told that they were st the Swansea depot and shouldn't be long. Waited another week and called again. Was again told that they were at Swansea depot. Apparently Swansea were having problems with delivery, but was giving a definite delivery date. Waited till the day after the delivery date and was told Swansea were 3 weeks behind with the orders and my stuff could not be delivered.....ever. The ONLY plus point was the staff were polite. They tell you rubbish to fob you off. DO NOT USE.”

Helpful Report

“Very poor communications, difficult to get through on phone and customer service email again just shut down and close your query repeatedly. Pity as the product and price very good but let down by order shortage which apart from paying for goods not received its been a lot of unfortunate delay and hassle. Unlikely to use in the future and would advise to avoid.”

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“Excellent service and good quality service. Would highly recommend”

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“Excellent quality, great price.. I would buy again 👍👍”

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“Absolutely disgusting. Place an order received email next day to say it's ready for dispatch. 4 weeks later after countless emails and promises received an email today order is cancelled we don't stock it anymore.”