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Building Plastics Online Ltd Reviews

4.4 Rating 2,300 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
4.4
Based on 2,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

“Very happy with the service I received the soffit boards are of excellent quality for the price I would definitely recommend to others in the trade and delivery was very prompt to ordered Wednesday delivered Friday which was excellent due to it being a bank holiday will be using again in the very near future thanks again”
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Posted 2 years ago
“Good price and quality, arrived promptly and undamaged.”
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Posted 2 years ago
“Arrived at given time. Has done the job I bought it for”
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Posted 2 years ago
“Excellent product and by far cheaper than anywhere else. No delivery date given at first and was let down by taking 6 weeks to arrive.”
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Posted 2 years ago
“Really pleased with my purchased alot cheaper than everywhere else & delivery on time sometimes even earlier thank you”
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Posted 2 years ago
“Ordered 7 sheets of solid polycarbonate sheets , 2 sheets were 4mm and 5 sheets were 6mm, All the sheets were delivered as 4mm, company is due me a refund of £247, spoke to customer service who said refund would take up to 7 days, now when I call to see where refund is they tell me they will call back but never do. Have invoice with what I ordered and also delivery ticket which shows the differences,”
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Posted 2 years ago
“Very good and reliable but don’t tell you a delivery day”
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Posted 2 years ago
“I ordered 2no. 25m length of self adhesive foam strip along with clear roof panels and screws. 20m rolled up, non self adhesive strips were delivered instead. Completly fraudulent and false advertising on website and refused to accept blame and refund for the strips. AVOID, AVOID, AVOID. Had to order longer strips as required instead from other suppliers after delays due to this middleman, fraudulent company. Avoid for your own sake if you dont want to be disappointed.”
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Posted 2 years ago
“Exactly what I wanted, was updated about delivery. Will be using them again.”
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Posted 2 years ago
“Free delivery made this the Best price found online. Good communication before delivery. Arrived quicker than expected. Great product just what I wanted.”
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Posted 2 years ago
“Very good service.”
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Posted 2 years ago
“Competitively priced. The only company who could supply the fencing I required. Some initial confusion re delivery (hence the 4 stars) but communication with the company was easy, and the issue resolved in a timely, polite and professional manner.”
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Posted 2 years ago
“Excellent communication, arrived earlier than the expected delivery. Delivery guy very friendly as was the lady at customer service. Overall was very impressed”
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Posted 2 years ago
“So they looked great, excellent price and advised it'd be around 14 working days for delivery, no problem. Then after this time had passed, I messaged to see if they had a delivery date, which raised a ticket. Nice lady replied she'd speak to Maidstone office and let me know. Then after weekend, get a message saying ticket resolved. No other emails. So I emailed to say it wasn't resolved and I still hadn't received. Then got the same nice lady saying that they'd delivered the day before. Which obviously they hadn't and I requested a picture, confirmation of address and signature. Then same nice lady says it was a mix up but it'll be delivered this afternoon.....after 8pm and still no sign. So more porky pies. Personally, if it's going to be delayed then just let me know a date when it will be here, not lies and excuses. Very poor and suspect I'll have to buy elsewhere since you can't trust what they are actually telling you.”
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Posted 2 years ago
“Excellent service, repeat customer here and I would and have recommended this company to friends and family. Easy ordering, quick delivery and excellent price.”
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Posted 2 years ago
“Fast efficient service. Excellent advice. Quick delivery. Great price. Couldn’t ask for more”
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Posted 2 years ago
“good product, arrived quick, well packaged and a fantastic price Thank you very much.”
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Posted 2 years ago
“Quick delivery and good price.”
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Posted 2 years ago
“Products are reasonably priced. Good selection as other major retailers did not have the products I needed. Delivery cost are good. Only downside no notifications of delivery just arrived. Well packaged.”
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Posted 2 years ago
“The website and ordering process was good and the prices were very good however it only merits a score of because despite the website stating delivery normally around 3 days the order took over two weeks to arrive and in that time I had to chase it twice. Was told it would arrive on Thursday but despite staying in all day nothing happened and I received no communication to say why until I chased for an update again. It eventually arrived on the following Monday.”
Helpful Report
Posted 2 years ago
Building Plastics Online Ltd is rated 4.4 based on 2,300 reviews