“Having used Plane Parking in the past we thought we would try it again as we are NCP customers. We arrived at the gate and the Number Plate Recognition picked up our vehicle and gave us a ticket. We found a space and the wife went for the bus whilst I parked. The driver was very patient and waited on me. No problem on return at 03.00 am. Ticket in and barrier opened.”
“Sat. Nav. put us in the wrong car park. Not your fault. Quick transfer. A little unclear where to get bus after holiday. Barrier would not lift to let us out saying we owed forty odd pounds? But it was prepaid? Could not hear what was said on intercom. All minor issues.”
“The fact that as we were delayed for two hours on our return flight we didn’t have to worry about the car park going up in price. To say the least it was peace of mind.”
“The bus driver was friendly and arrived every 2 to 5 minutes. The driver asked if I need help to lift my luggage into the bus. I appreciate all the efforts the Plane Parking do. I will book you again soon.”
“Excellent service. Shuttles were regular and took about 2 minutes to the terminal. drivers very friendly and helpful. Helped with cases for older people too. Good value and would definitely use again.”
Thank you for your review.
In Scotland we follow a road signage which is exactly the same as all other UK countries.
I am sorry to hear however you found them confusing.
Kind regards,
Customer Support Team
“Really easy and inexpensive parking close to Edinburgh airport with frequent bus transfers. Did not have long to wait on either departure or arrival. While the actual parking areas are loose stones the passageways in between are fully tarmacked and easy to move around with luggage.”
“Great price for 11days parking, buses that toom you to terminal were also quick think 5mins we waited on bus going to airport, and no waiting on returning to car. straight forward no complications.”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes.
Kind regards,
Customer Support Team
