“Used for first time arriving 0700 ish on 13.12.23. Had to change cars due to hitting invisible pothole in Dundee. Impossible to contact anyone at Plane Parking Edinburgh as there are no online phone numbers - everything is online. No problem arriving with different car though. This needs to be stated clearly in FAQs. Staff on duty very courteous and helpful re change of car. Think plane parking a good system. However, a valet parking driver had messed with the car radio/media settings which took a while to sort out. Do you need to use the radio while driving to park car? Next time (already booked) will leave note on radio to 'leave well alone' and make note of miles covered for parking.”
“Excellent location, very user-friendly system and most importantly, extremely helpful and attentive Staff on hand if any Customer needs arose!
First class in terms of Value and Security!”
“My cat was parked in the right place when I arrived. Had to find someone to get it. Then because our flight was delayed we were 1 hour late and charged £6.90 extra. Not a happy customer.”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Very good service booked in advance so was cheap. The added bonus is its directly outside the terminal.
Drop your keys off, someone was there to assist anyway, you get a ticket which has a arcade, you scan at machine on arrival and it opens and box with your keys. That easy!”
