“No bus transfer.When departing come on screen I had to pay 190£ had to contact intercom to rectify this and no transfer again very poor for the money”
Thank you for your review. I can see that you parked in the wrong car park which meant that the ANPR system would not have been expecting you to arrive at the barriers for the car park that you did enter. As you used the wrong car park then there would be no bus transfer service as this only operates to/from the Plane Parking car park.
Kind regards,
Customer Support Team
“Easy to find, massive car park with lots of spaces, transfers are regular about every 10 mins. Security is non existent though. Returned from holiday to find 2 flat tyres. Last thing you need at 2am in the midst of a rainstorm”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Was pleased with plane parking was easy to find and easy to park then get the bus to the terminal was quick,the bus back to the carpark was quick to didn't need to wait long and the price was good to. I've used plane parking twice now and already booked in for a third time.”
“Overall was very good. But unfortunately due to baggage handlers we were held up @ reclaim which made us late for the car park.
When I put ticket in machine it would not accept it. So I had to press button for manual lift barrier.
Thank you.”
“Absolutely fantastic service. Stress and hassle free. Easy to book, easy to find and the bus drivers were so friendly, informative and helpful. Told us where the drop off and pick up points were. I will definitely use Plane Parking again. Thank you so much 😊”
