“Absolute joke. We got off our flight 00.30am to a flat battery which wasn't the issue I had. The issue was there was no one around to help the shuttle drivers didn't have a clue at all at the very least jump cables should be kept in the bus for situations like this. Tried calling the phone number for help and the number did not exist! Not to mention the damage to my car from other cars parked beside us
We lost a full day's wage and we are out £260 for a new battery not to mention whatever it will cost to fix the scratches
Totally left stranded in Edinburgh In the frozen cold until breakdown came (which is apparently a regular spot for him to be called out to)
No communication available, still havent replied to my email either! Won't book again!!”
“Overall very good. Really nice drivers on each trip. Seemed to wait quite a while after a long flight for a bus to appear. Maybe some messaging arrangement would help?
All the same, very good service.”
“Very large car park, be sure to remember where you parked up. Shuttle bus service was great, friendly driver. Ticket machine didn’t like my ticket, but the chap on the end of the button sorted it quickly. Thank you.
Would recommend and use again.”
“We had pre-booked car park. Everything was smooth. There was short waiting time for the bus to transfer between car park and terminal building. On the return back to car there was an issue with barrier exiting terminal building. We were waiting along with 30 or so taxis to get out of terminal building.”
“Plenty spaces, got buses quite quickly to and from the airport. No complaint re the service. The car park a liitle further than expected but well sign posted.”
“Great service, although not clear on how you get out after picking up the car. Barrier wouldn't open and ended up paying a further 4 pounds on exiting the main car park.”
“First class and simple way to leave your car. The staff couldn’t help enough, I even managed to lose my ticket on the return and it was dealt with very professionally without any impact on our exit.
Thanks
John”
“All went very well. We had a small issue to get out of the main car park barrier but it might have been us scanning the wrong bar code. Would use it again!”
