“Flight home was cancelled and we overstayed by one day and had to pay an extra £45 to get out of the car park. Our original fee was only £47.99 was not at all happy.”
Thank you for your review.
If you have overstayed the time on your car parking booking you will be subject to pay the non pre booked rate at the barrier. I would encourage you to seek reimbursement from the airline.
Kind regards,
Customer Support Advisor
“Booked the multi-storey as my elderly parents have difficulty in walking and have a a disability card however we were disappointed to find that we could not get a disabled space & on checking some cars parked in these designated areas they did not have disabled showing - I’m not sure how this is monitored or if we can book a disabled slot in future”
Thank you for your review.
Unfortunately you are unable to pre book a disabled space however, if you come across this issue again, please press the intercom and our car parking team will find you an available space.
Kind regards,
Customer Support Team
“There is not much I can say the gentleman helped retrieve my cars keys and pointed me in the right direction and the car was right where it was supposed to be Thank you I will definitely will be using the parking very much hassle free”
“Parking facility is fine and there seem to be plenty of shuttle buses, but only if you can find the return stop back to the car park! I have used the car park several times and the signage from the terminal back to the bus stop is woeful, so never a great end to the holiday to be dragging your cases around looking for the bus stop back to car park.”
“Fast track park was the best we have used and already priced it for august and December at Edinburgh airport.
Great price
Great location.
Hassle Free”
“Value for money and a close transfer, but this is the second time we have used this and when you go to leave the car park, it try’s to charge you again, on a per day rate. £180! You then have to press button for assistance. This needs to be addressed. We also changed our car registration before going and it does not up date the system. Again another inconvenience, what is the point of have that facility and not updating the system.🤷♀️”
“Easy to find onsite parking , shuttle bus runs regularly between car park and terminal , good pricing structure , will use again and recommend to anyone looking for a convenient and competitive priced parking solution”
“So easy to find & even though very busy still plenty of spaces , transfer bus was there when parked and there on arrival back Driver was polite & helpful , price was amazing compared to other airports highly recommended”
