Thank you for your review.
All directions and car park information can be found in your booking confirmation. Directions for each car park can also be found on our website.
Kind regards,
Customer Support Team
“Ended up paying additional charge of £4.00 on leaving as barcode would not scan. Pressed button and ticket popped out and at second barrier was required to put ticketin and pay £4.00. Sent email re this but as yet no reply”
Thank you for your review.
It sounds like you have been charged in error at our exit barrier. I can see that we have had no past correspondence from you however please reach out to us by using the below link and we will be happy to help:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Never used the car park before so wasnt sure how it worked. When I collected my ticket it advised that to pay on the way out. I was able to speak to staff who advised this wasnt the case, that this was for drivers that hadnt pre paid. On return from my holiday and leave the car park I entered the ticket and it advised I had £60 to pay, I pressed the button for help and a helpful staff member was able to sort the charge and I left the car park feeling relaxed and quickly.”
“Simple and easy access to the multi story car park closest to terminal, helpful Staff to answer my questions and fast track security as well. Smooth Operation👏”
“Sent to wrong car park again - same as las visit. Had to call and get re-directed. Unclear as to where the second car park was as not clearly sign posted. Had to call again to see that we were in the right car park. Luckily we had left time after the last visit otherwise it may have made us panic.”
