“Suggest better signage showing the barrier entrance lane from the street into the car park. A bit confusing in the dark.
Directions on approach are good over the tram lines etc. but you look as though you have lost your way when you appear to be amongst contractors equipment and their parking. A bigger sign to keep going would help.
Must congratulate you on the bus service and the helpfulness of the drivers.”
“I used Fast Park at Edinburgh airport for a week’s holiday. Would confidently recommend this service. It was absolutely seamless both on arrival and return. Staff on hand to help, if needed. System really easy to operate, I was parked and in the terminal within 5-10 minutes. No hanging around lugging luggage on and off shuttle buses, just scan your code, deposit key, take slip with code for return flight then walk a few hundred yards to terminal building. Like an automated meet & greet service. Excellent!!!”
“Booked and paid online easy to find good signage to direct you to car park bus takes you to airport drop off point and picks you up from same point driver very helpful”
“Easy to find and park up. The buses are quite regular and we were picked up beside the car, we were nowhere near a stop but the driver saw us and stopped and let us on. The cost for our stay was very reasonable.”
“But its very misleading because the sigh Red in Plane Parking takes you to a complete different carpark we had to pay twice to get to eventually be in the correct one we drove around for so long and being told from the original carpark we booked into we were in the wrong one it cost us a lot more and very unfair having to constantly drive around and pay to get out of each one”
“Sorry to give you a 1star as we didn’t stay I lost the email and could no recover ,and couldn’t remember where you were based. So we ended up going to airport and parking in the first one we could get in .”
“Easy acess in & out, less than 5mins to terminal with bus, 1min walk under enclosed cover to departures & arrival entrance...Excellent service used before & will use again Easy parking”
“Having used Plane Parking several times, in its first location, then during the pandemic (long stay car park). I find them acceptable and reliable in every way. However this time after returning on a long
and delayed flight. I put my ticket in the machine to see I had £330 to pay. This added more stress to an already stressful situation. Using the intercom contacted the controller and confirmed my vehicle registration he then let us out. Not the end of the world but the anxiety I could have done without.”
“On screen ask for over £650 for parking when I had already paid the full amount. This is not the first time. Delayed my getting out carpark. Car next to me was asked for over £900?”
“Car while parked sustained several very large scratches. Have taken photos and tries to get in contact with airport to report but not received any reply so far. Will be very expensive to repair.”
