“The parking was great and secure. However when we left I was charged £120 even though I had pre booked my stay. Luckily I checked my emails and noted that we were able to speak to security through the intercom. They checked the system and my number plate, confirmed there was a match and scrubbed off the £120 charge. That was good service.”
“Plain and simple
No hassle
Leave car
Leaves keys in a security box
Get receipt
Pick up keys from box on return
Pick up car
Absolutely no hanging around
100% recommend
Happy customer”
“Good service BUT you need to advise customers at both ends of your exact locations. You have moved at some time but Google maps not up to date AND you do not share a return location with other car park shuttles. We had unwelcome difficulties at both ends.”
“On entering the park my registration was not printed on the entry ticket. I had to leave the parking early due to taking ill. I now need a confirmation of my early departure for my holiday insurance but I have found it impossible to contact their customer services. The telephone number given on the website responds "you have dialled an invalid number" the only other choice is an autobot with no human response on chat. The email address given is for Edinburgh Airport and not Plane Parking. I can't find any alternatives.
On the plus side the pick up/ drop off bus driver was excellant. The price was the cheapest available.”
“You know I wasn't sure about using these guys as it was going to be the first time doing so. The carpark is a little further away but still on the boundary of the airport runway. The car park was in good order. There are 2 bus drop off spaces which do cover the whole car park. The buses run constantly and were a welcome sight at 2.30 in the morning with a cheery bus driver on board. Plate recognition worked well for exiting and really, the whole parking process just worked - Great. Price was good too.
Happy to use again.”
“The parking is less than 10 minutes drive by shuttle bus to the airport. You just park your car keep your keys and go to the bus stop to be picked up. The bus driver was very helpful and helped us on and off with our luggage, which was much apprecited.
On our return, you just went to the drop-off bus stop and get the next bus, which is every 15 minutes.
Would certainly use this service again.”
